ZipRecruiter

Log In

1

Ticket Jobs in Georgia (NOW HIRING)

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

Ticket Liaison Love hockey, helping people and being part of the action? Join the Athens Rock Lobsters as a Ticket Liaison and help create a great fan experience from the first ticket purchased to ...

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

Join the Athens Rock Lobsters as a Ticket Liaison and help create a great fan experience from the first ticket purchased to the final horn! You'll be one of the go-to people our fans count on ...

AMB Sports + Entertainment

Ticket Attendant

Atlanta, GA · On-site

$14.50 - $17.25/hr

Mercedes-Benz Stadium Ticket Attendant Mercedes-Benz Stadium Ticket Attendants are best known for their proficient knowledge, impactful customer interaction and responsive engagement. This position ...

Fox Theatre, Inc.

Ticket Office Associate

Atlanta, GA · On-site

$16/hr

Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive. Major ...

AMB Sports & Entertainment, LLC

Ticket Attendant

Atlanta, GA · On-site

$13.50 - $17.25/hr

Mercedes- Benz Stadium Ticket Attendants are best known for their proficient knowledge, impactful customer interaction and responsive engagement. This position serves as the front -facing point of ...

AMB Sports & Entertainment

Ticket Attendant

Atlanta, GA · On-site

$13.50 - $17.25/hr

Mercedes- Benz Stadium Ticket Attendants are best known for their proficient knowledge, impactful customer interaction and responsive engagement. This position serves as the front -facing point of ...

next page

Showing results 1-20

All JobsTicket JobsTicket Jobs in Georgia

Ticket information

See Georgia salary details

$8

$18

$25

How much do ticket jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ticket in Georgia is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.31 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Ticket jobs in Georgia?

The most popular types of Ticket jobs in Georgia are:

What are popular job titles related to Ticket jobs in Georgia?

For Ticket jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticket jobs in Georgia look for?

The top searched job categories for Ticket jobs in Georgia are:

Ticket jobs near you
Infographic showing various Ticket job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,364 per year, or $18.9 per hour.

Live Event Ticket Purchasing Specialist

Ticket Evolution

Atlanta, GA • On-site

Full-time

Posted 5 days ago

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live's comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
Victory Live is seeking a Substitution Purchasing Specialist to support the sourcing and purchasing of replacement ticket inventory needed to successfully fulfill customer orders.
Reporting to the Manager, Substitution Purchasing, this role is responsible for evaluating available inventory when originally sold tickets become unavailable, identifying appropriate replacement options, purchasing approved inventory, and coordinating with Operations to ensure orders are fulfilled accurately and on time.
This is a full-time in-office position based at Victory Live's Buckhead office in Atlanta, Georgia. Given the fast-moving and time-sensitive nature of substitution purchasing, this role works closely with the Manager and other Operations team members throughout the day to make quick decisions, escalate issues, and resolve orders in real time.
This is a fast-paced, decision-oriented role where success requires balancing customer experience, seat quality, fulfillment risk, speed, and cost.
RESPONSIBILITIES
  • Manage assigned orders requiring replacement ticket inventory from identification through resolution.
  • Research inventory across primary and secondary ticket marketplaces and identify replacement options that meet Victory Live's substitution standards.
  • Purchase replacement inventory within established guidelines, approval thresholds, and operational procedures.
  • Evaluate comparable seats and upgrades based on section, row, location, quantity, ticket attributes, restrictions, and event-specific considerations.
  • Balance customer experience, seat quality, fulfillment risk, and replacement cost when making purchasing decisions.
  • Prioritize and proactively manage orders based on event date, urgency, inventory availability, and fulfillment risk.
  • Monitor changing ticket prices and inventory availability to identify cost-effective replacement options and minimize substitution losses.
  • Verify ticket details before purchase and ensure purchased inventory is correctly associated with the appropriate customer order.
  • Maintain accurate documentation of purchases, replacement costs, order outcomes, and other required information.
  • Partner with the Manager and cross-functional Operations teams to resolve complex or high-risk orders and escalate purchases requiring exceptions or additional approval.
  • Identify and escalate recurring inventory, seller, marketplace, or fulfillment issues that may require broader action.

REQUIREMENTS
  • Experience in the live-event ticketing industry.
  • Familiarity with primary and secondary ticket marketplaces such as Ticketmaster, AXS, SeatGeek, StubHub, Vivid Seats, or similar platforms.
  • Strong understanding of venue seating, including sections, rows, seat locations, ticket attributes, and different seating configurations.
  • Ability to evaluate ticket inventory and determine comparable seating and appropriate upgrades.
  • Understanding of ticket pricing and how inventory values can change as an event approaches.
  • Ability to make quick, financially responsible decisions in a rapidly changing marketplace.
  • Strong attention to detail, particularly when reviewing seating locations, ticket quantities, restrictions, delivery methods, and pricing.
  • Ability to manage multiple time-sensitive orders and prioritize work effectively.
  • Comfortable working in a high-volume, fast-paced environment where decisions can have immediate customer and financial impacts.
  • Strong problem-solving, communication, and organizational skills.
  • Ability to recognize situations requiring escalation and communicate them quickly to management.
  • Willingness to take ownership of issues and work collaboratively across teams to reach resolution.
  • Ability and willingness to work on-site at Victory Live's Buckhead office in Atlanta, Georgia.

PREFERRED QUALIFICATIONS
  • Prior experience purchasing ticket inventory preferred, including experience with a ticket broker, marketplace, reseller, sports or entertainment organization, or similar ticketing business.
WHAT SUCCESS LOOKS LIKE
Success in this role means resolving substitution orders quickly, purchasing appropriate replacement inventory, preventing avoidable cancellations, and controlling replacement costs while protecting the customer experience.
  • Make accurate and timely purchasing decisions.
  • Successfully fulfill a high percentage of assigned substitution orders.
  • Victory Live | Substitution Purchasing Specialist | 3
  • Minimize unnecessary replacement costs and substitution losses.
  • Consistently follow substitution and purchasing guidelines.
  • Recognize and escalate high-risk or high-cost situations appropriately.
  • Maintain strong accuracy when purchasing and documenting replacement inventory.
  • Proactively manage orders instead of waiting until fulfillment issues become urgent.
  • Take ownership of assigned orders through successful resolution.

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

Apply