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Ticket Box Office Jobs (NOW HIRING)

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Box Office Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS: Part Time, Non-Exempt, Hourly LOCATION: Buddy Holly Hall, Lubbock, TX LEGENDS GLOBAL Legends Global is the ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Box Office Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS: Part Time, Non-Exempt, Hourly LOCATION: Buddy Holly Hall, Lubbock, TX LEGENDS GLOBAL Legends Global is the ...

ASM Global

Box office ticket seller needing using the Ticketmaster platform. Daily reconciliation of cash drawer required. Must be pleasant and hospitable to guest.

ASM Global

Box office ticket seller needing using the Ticketmaster platform. Daily reconciliation of cash drawer required. Must be pleasant and hospitable to guest.

drphillips

The Box Office Ticket Agents work in a call center environment, at the walk-up box office windows, and in other customer service centered positions. The Ticket Agent represents the Dr. Phillips ...

ASM Global

Box Office - Ticket Seller

Oakland, CA

$19/hr

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for Legends Global - Oakland Arena and ...

ASM Global

Box office ticket seller using the Ticketmaster platform needed. Accept payments via cash and credit card, balance cash drawer after each shift, pleasant with customers, and be a positive point of ...

ASM Global

Box Office - Ticket Seller

Oakland, CA · On-site

$19/hr

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for Legends Global - Oakland Arena and ...

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Ticket Box Office information

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How much do ticket box office jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket box office in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is a ticket box office?

Ticket Box Office jobs involve handling the sale and distribution of tickets for events such as concerts, sports games, theater productions, and other entertainment venues. People in these roles are responsible for assisting customers with ticket purchases, answering questions about events, managing reservations, and sometimes handling refunds or exchanges. They typically work at the venue or in a centralized office, and may also help with administrative tasks and providing customer service. Strong communication and organizational skills are important for success in this role.

What skills and qualifications are needed to thrive as a ticket box office associate?

To thrive as a Ticket Box Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale (POS) terminals, and event management platforms is typically required. Excellent communication, patience, and problem-solving skills help you provide a positive guest experience and handle high-pressure situations. These skills ensure accurate transactions, efficient crowd management, and satisfied customers at events or venues.

What are common challenges faced in a ticket box office role, and how can they be managed?

A Ticket Box Office role often involves handling high volumes of customers, especially during peak event times, which can be challenging when balancing speed and accuracy. Dealing with last-minute ticket changes or technical issues with the ticketing system is also common. Effective communication, patience, and familiarity with the ticketing software can help manage these challenges. Additionally, teamwork and support from supervisors are crucial for resolving customer concerns efficiently and maintaining a positive experience for all attendees.

What is the difference between Ticket Box Office vs Ticket Sales Associate?

AspectTicket Box OfficeTicket Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales experience helpful
Work EnvironmentIndoor ticket booths, box offices at venuesRetail or event venues, customer-facing roles
Employer & IndustryTheaters, stadiums, concert hallsEvent venues, entertainment industry
Primary RoleSell tickets at the venue, manage ticket inventoryAssist customers with ticket purchases, promote events

Both roles involve selling tickets and customer service, but Ticket Box Office staff typically work at dedicated ticket booths managing inventory, while Ticket Sales Associates often work in retail settings or at event entrances assisting customers directly. The roles overlap in skills and industry usage, but differ mainly in work environment and specific responsibilities.

How to get a job as a ticket box office?

To get a job as a ticket box office clerk, candidates typically need customer service skills, basic math abilities, and familiarity with ticketing software or point-of-sale systems. Applying through venue websites, staffing agencies, or in person at event locations can increase chances, and previous experience in retail or hospitality is often beneficial.

How to work in a ticket box office?

Working as a ticket box office clerk involves selling tickets, handling cash or electronic payments, and providing customer service. Employees should be familiar with ticketing software, have good communication skills, and often work flexible hours, including evenings and weekends.
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Ticket Box Office jobs near you
Infographic showing various Ticket Box Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Box Office Ticket Seller

ASM Global

Lubbock, TX • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

136th of 256 rated facilities management

Job description

POSITION: Box Office Ticket Seller
DEPARTMENT: Box Office
REPORTS TO: Box Office Manager
FLSA STATUS: Part Time, Non-Exempt, Hourly
LOCATION: Buddy Holly Hall, Lubbock, TX
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Job Summary
Join the team at Lubbock's brand new, state-of-the-art performance venue. Buddy Holly Hall offers a wide variety of entertainment and events benefiting the City of Lubbock and surrounding communities.
The Ticket Seller is responsible for selling tickets to the general public from the Box Office using Etix ticketing system, while providing general information to guests. This position requires working events, which occur mostly in the evening, nights and weekends.
Essential Duties and Responsibilities
  • Assist guests at the Box Office Will-Call window and resolve all issues/problems
  • Create an exceptional experience for all guests through a safe, clean, and friendly environment
  • Familiarize self with the different venue layouts
  • Answer questions regarding events, tickets, & schedules
  • Balance monies at end of shift with supervisor
  • Assist with the restocking of Box Office supplies
  • Follow all operational policies and procedures for Box Office operations and Event Center
  • Assist with concessions cash, balancing drawers, and preparing deposits.
  • Other duties as deemed necessary or as directed

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
  • High school diploma or a general education degree
  • 2 years computerized Box Office experience is preferred
  • Preferred experience working with Etix ticketing or other ticketing system; as well as office equipment: copier, computer/keyboard, telephone, fax, and ticket printers

SKILLS & ABILITIES
  • Cash handling experience
  • Advanced knowledge of computerized ticket sales, preferably the Etix system but not required
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times
  • Excellent communication and problem-solving skills
  • Strong customer service skills and sense of public relations
  • Ability to follow oral and written instructions
  • Ability to meet high standard of cleanliness and appearance
  • Ability to work independently or with a team
  • Proven ability to attend to details
  • Bilingual in Spanish is a plus but not required
  • Proven job reliability, diligence, and dedication

Other Qualifications:
  • Employee must have reliable transportation to and from work

WORKING CONDITIONS
Location: On Site at The Buddy Holly Hall, Lubbock, Texas
  • The noise level in the work environment is usually moderate, however, during events, the noise level may be loud

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money and receipts
  • Position also requires the ability to lift and/or move up to 25 pounds

NOTE:
The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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