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Remote Ticket Box Office Jobs (NOW HIRING)

ASM Global

Regional Director of Ticketing

Serve as the on-site Box Office representative for major events requiring additional leadership ... Identify and execute opportunities to optimize fee configurations, ticket sale conversion, and ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49.50K - $66.40K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

Lehigh University

$44.60K - $53.53K/yr

Partial Remote, Bethlehem Categories: Performing Arts System Administrator - Zoellner Arts Center ... Lead box office functions for daily operations and events in a shared-leadership capacity, ensuring ...

Oak View Group

Title Researcher | Full-Time | Remote

$17.50 - $20/hr

Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Box office data in the live entertainment space. This role pays an hourly rate of $17.50 to $20.00 ...

Mercor

Office Manager - Fully Remote

New York, NY · Remote

$45 - $60/hr

Remote Role Responsibilities * Build long-horizon admin tasks with deterministic rubrics to ... Design office operations scenarios like service ticket routing and document filing against a ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · Remote

$52.70K - $70.60K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

Teamwork Online

Title Researcher | Full-Time | Remote

$17.50 - $20/hr

Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Box office data in the live entertainment space. This role pays an hourly rate of $17.50 to $20.00 ...

Comcast Sales

Title Researcher | Full-Time | Remote

$17.50 - $20/hr

Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Box office data in the live entertainment space. This role pays an hourly rate of $17.50 to $20.00 ...

Spectra

Title Researcher | Full-Time | Remote

$17.50 - $20/hr

Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Box office data in the live entertainment space. This role pays an hourly rate of $17.50 to $20.00 ...

Oak View Group

Title Researcher | Full-Time | Remote

$17.50 - $20/hr

Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Box office data in the live entertainment space. This role pays an hourly rate of $17.50 to $20.00 ...

XL Center

Title Researcher | Full-Time | Remote

$17.50 - $20/hr

Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Box office data in the live entertainment space. This role pays an hourly rate of $17.50 to $20.00 ...

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How much do remote ticket box office jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote ticket box office in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ticket Box Office Agent, and why are they important?

To thrive as a Remote Ticket Box Office Agent, you need strong customer service skills, attention to detail, and familiarity with ticketing processes, often supported by a high school diploma or equivalent. Proficiency with ticketing software such as Ticketmaster, CRM platforms, and basic payment processing systems is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills for addressing customer inquiries and resolving issues efficiently. These skills ensure smooth ticket sales, accurate transactions, and high customer satisfaction in a virtual environment.

How does a Remote Ticket Box Office representative typically collaborate with event organizers and customers?

As a Remote Ticket Box Office representative, you’ll frequently interact with event organizers to stay updated on ticket availability, pricing changes, and event details. You’ll also be the primary point of contact for customers, handling ticket purchases, answering event-related questions, and resolving issues in real time, typically via phone, email, or live chat. Collaboration is often managed through ticketing platforms and shared communication tools, so comfort with technology and clear, professional communication are essential. Maintaining accurate records and prompt responses helps ensure smooth operations and customer satisfaction.

What are Remote Ticket Box Office jobs?

Remote Ticket Box Office jobs involve managing ticket sales, customer inquiries, and event information from a remote location, usually via phone, email, or online platforms. Employees in these roles assist customers with purchasing tickets, resolving issues, and providing details about events or venues. They may also handle refunds, exchanges, and work with event organizers to ensure smooth ticketing operations. This role requires strong communication skills, attention to detail, and proficiency with ticketing software. Working remotely, these professionals provide essential support to both customers and event teams.

What is a remote high ticket sales job?

A remote high ticket sales job involves selling expensive products or services, often with prices ranging from thousands to tens of thousands of dollars, through online communication channels. Sales professionals in this role typically use skills in negotiation, customer relationship management, and digital tools to close large-value deals from a remote location. Success in this position often requires experience, strong communication skills, and knowledge of sales platforms or CRM software.

What is the difference between Remote Ticket Box Office vs Remote Ticketing Associate?

AspectRemote Ticket Box OfficeRemote Ticketing Associate
CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Work EnvironmentOnline ticket sales, customer support via phone/emailOnline ticket management, customer communication
Employer & IndustryEvent venues, theaters, sports arenasEvent venues, theaters, sports arenas
Search & Comparison IntentSimilar roles in ticket sales and customer supportRelated ticketing roles with focus on online systems

Both roles involve assisting customers with ticket purchases and require similar skills. The main difference lies in the job titles used by employers, with "Remote Ticket Box Office" emphasizing direct ticket sales support, while "Remote Ticketing Associate" may include broader online ticket management tasks. Understanding these distinctions can help job seekers target the right positions in the event and entertainment industry.

More about Remote Ticket Box Office jobs
What cities are hiring for Remote Ticket Box Office jobs? Cities with the most Remote Ticket Box Office job openings:
What are the most commonly searched types of Ticket Box Office jobs? The most popular types of Ticket Box Office jobs are:
What states have the most Remote Ticket Box Office jobs? States with the most job openings for Remote Ticket Box Office jobs include:
What job categories do people searching Remote Ticket Box Office jobs look for? The top searched job categories for Remote Ticket Box Office jobs are:
Remote Ticket Box Office jobs near you
Infographic showing various Remote Ticket Box Office job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.
Regional Director of Ticketing

Regional Director of Ticketing

ASM Global

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 208 rated facilities management

Job description

POSITION: Regional Director of Ticketing
DEPARTMENT: North American Venues
REPORTS TO: Vice President, Business Operations & Strategy
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Regional Director of Ticketing is a senior operational leader responsible for the performance and day-to-day management of box office operations across Legends' North American Managed Venues portfolio spanning on-sale builds, pricing structures, event execution, and settlements in close partnership with the Legends local ticketing and marketing teams.
This is a high-visibility role with direct exposure to North American Managed Venues leadership team and the box office operations across major professional sports stadiums and arena, as well as theaters and amphitheaters.
Essential Duties and Responsibilities
Venue Box Office Oversite
  • Serve as the primary point of contact for venue General Managers, box office directors, and marketing teams across the North American Managed Venues portfolio.
  • Oversee on-sale execution, holds management, event builds, settlements and ensure consistent, high-quality ticketing operations.
  • Serve as the on-site Box Office representative for major events requiring additional leadership support, with the ability to step in as interim box office lead during staff transitions.
  • Lead the onboarding of new Legends-managed venues, ensuring a smooth transition to Legends ticketing agreements, operational standards, and on-site staff training.
  • Perform all other duties as assigned by the Vice President, Business Operations & Strategy.

Box Office Audit Program
  • Design and implement a comprehensive Box Office Audit program across the North American managed venue portfolio.
  • Manage the ongoing execution and continuous improvement of the Audit program, ensuring consistent standards across all locations.
  • Leverage audit findings to drive improvements in ticketing operations, fee compliance, contractual adherence, and venue-level accountability.

Promoter & Content Partner
  • Serve as an operational business partner to the Legends Central Booking Team, supporting national and local relationships with Live Nation, AEG, Outback, LiveCo, and other key content partners.
  • Coordinate and manage ticketing requirements from promoters across the North American venue portfolio.

Commercial & Performance Management
  • Oversee the full North American ticketing pricing structure across the portfolio.
  • Partner with ticketing providers to ensure fee structures comply with applicable federal, state, and local regulations.
  • Identify and execute opportunities to optimize fee configurations, ticket sale conversion, and platform utilization to strengthen commercial performance.

Reporting & Analytics
  • Partner with the Legends Strategy and IQ teams to enhance ticket sales tracking, pacing reporting, and revenue analytics across the portfolio.
  • Utilize platform-specific tools - including TM1, AXS IQ, and others - to inform operational decisions and track performance trends.
  • Proactively surface risks, emerging trends, and commercial opportunities to senior leadership in a timely and well-structured manner.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND QUALIFICATIONS REQUIRED
  • Bachelor's Degree in a relevant field
  • 7+ years of progressive experience in ticketing and box office operations within the live entertainment industry.
  • Demonstrated familiarity with major ticketing platforms, including Ticketmaster, AXS, SeatGeek, Etix, and comparable systems.
  • Experience working alongside major promoters (Live Nation, AEG, etc.) strongly preferred.
  • Ability to manage a large, geographically distributed portfolio of venues and events simultaneously.
  • Strong commercial, financial, and analytical acumen with a track record of driving operational and revenue performance.
  • Willingness and ability to travel across North America; estimated 40%.
  • Self-directed with strong judgment and the ability to operate independently in a fast-paced, high-volume environment.
  • Flexibility to work irregular hours, including evenings and weekends, as event schedules require.

COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: REMOTE/HYBRID - if you are located near a corporate office, you may be asked to work in-office some days (Conshohocken, PA, Chicago, IL, New York, NY, Frisco, TX).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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