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Remote Ticket Box Office Jobs in Ohio (NOW HIRING)

Huntington

Resiliency Engineer - Senior

Columbus, OH · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Office Our Approach to Office Workplace Type Certain positions outside our branch network may be ...

New

Huntington

Senior Resiliency Engineer

Dallas, TX · On-site +1

$70K - $140K/yr

We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will ...

New

Huntington

Network Engineer 3

Columbus, OH · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Office Our Approach to Office Workplace Type Certain positions outside our branch network may be ...

Huntington

Network Engineer 3

Columbus, OH · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Office Our Approach to Office Workplace Type Certain positions outside our branch network may be ...

Huntington

Senior Full Stack Developer

Columbus, OH · On-site +1

$70K - $140K/yr

Description This role will be onsite at our Easton office in Columbus, OH (or in Dallas TX, Chicago ... Experience with Box.com API, DocuSign API, Adobe Sign API, and/or IBM/FileNet P8 API is preferred.

Huntington

Senior Full Stack Developer

Columbus, OH · On-site +1

$70K - $140K/yr

Description This role will be onsite at our Easton office in Columbus, OH (or in Dallas TX, Chicago ... Experience with Box.com API, DocuSign API, Adobe Sign API, and/or IBM/FileNet P8 API is preferred.

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All JobsTicket Box Office JobsRemote Ticket Box Office JobsRemote Ticket Box Office Jobs in Ohio

Remote Ticket Box Office information

What is a remote ticket box office?

Remote Ticket Box Office jobs involve managing ticket sales, customer inquiries, and event information from a remote location, usually via phone, email, or online platforms. Employees in these roles assist customers with purchasing tickets, resolving issues, and providing details about events or venues. They may also handle refunds, exchanges, and work with event organizers to ensure smooth ticketing operations. This role requires strong communication skills, attention to detail, and proficiency with ticketing software. Working remotely, these professionals provide essential support to both customers and event teams.

How does a remote ticket box office representative typically collaborate with event organizers and customers?

As a Remote Ticket Box Office representative, you’ll frequently interact with event organizers to stay updated on ticket availability, pricing changes, and event details. You’ll also be the primary point of contact for customers, handling ticket purchases, answering event-related questions, and resolving issues in real time, typically via phone, email, or live chat. Collaboration is often managed through ticketing platforms and shared communication tools, so comfort with technology and clear, professional communication are essential. Maintaining accurate records and prompt responses helps ensure smooth operations and customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote ticket box office agent, and why are they important?

To thrive as a Remote Ticket Box Office Agent, you need strong customer service skills, attention to detail, and familiarity with ticketing processes, often supported by a high school diploma or equivalent. Proficiency with ticketing software such as Ticketmaster, CRM platforms, and basic payment processing systems is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills for addressing customer inquiries and resolving issues efficiently. These skills ensure smooth ticket sales, accurate transactions, and high customer satisfaction in a virtual environment.

What is the difference between Remote Ticket Box Office vs Remote Ticketing Associate?

AspectRemote Ticket Box OfficeRemote Ticketing Associate
CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Work EnvironmentOnline ticket sales, customer support via phone/emailOnline ticket management, customer communication
Employer & IndustryEvent venues, theaters, sports arenasEvent venues, theaters, sports arenas
Search & Comparison IntentSimilar roles in ticket sales and customer supportRelated ticketing roles with focus on online systems

Both roles involve assisting customers with ticket purchases and require similar skills. The main difference lies in the job titles used by employers, with "Remote Ticket Box Office" emphasizing direct ticket sales support, while "Remote Ticketing Associate" may include broader online ticket management tasks. Understanding these distinctions can help job seekers target the right positions in the event and entertainment industry.

What are popular job titles related to Remote Ticket Box Office jobs in Ohio?

For Remote Ticket Box Office jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Ticket Box Office jobs in Ohio look for?

The top searched job categories for Remote Ticket Box Office jobs in Ohio are:

What cities in Ohio are hiring for Remote Ticket Box Office jobs?

Cities in Ohio with the most Remote Ticket Box Office job openings:

Remote Ticket Box Office jobs near you
Infographic showing various Remote Ticket Box Office job openings in Ohio as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 24% In-person, and 76% Remote job distribution.

Technical Support Representative Level 1

Cincinnati, OH • On-site, Remote

ConstructConnect
Software Development • 1 - 5K employees
Learn more about ConstructConnectexternal

Full-time

Re-posted 18 days ago

Job description

Overview

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. 

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. 

Responsibilities

What You'll Be Doing

  • Responsible for handling technical support trouble tickets.
  • Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:  
    • Order of response/urgency of tickets.
    • Contact method and timeline.
    • Correct/appropriate response to ticket.
    • How/when to close tickets and whether/if a ticket should be reassigned or escalated.
  • Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.  
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications

What You Bring to the Team

  • High School Diploma or GED required, Associates or better desired 
  • MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc) 
  • Strong understanding of Operating Systems, MS Office, and Email 
  • Database Application knowledge strongly desired 
  • Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented 
  • Pleasant, clear speaking voice and excellent written communication skills 
  • Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone  
 

Physical Demands and Work Environment

  • The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
  • Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
  • Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
  • All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME

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