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Ticket Box Office Jobs (NOW HIRING)

Grayson College

Box Office Associate

Denison, TX · On-site

$18/hr

Assists with on-line ticket sales and responsible for ticket inventory and stocking. • Serves as box office receptionist; Assumes supervisory role on events nights with other part time, student and ...

New

City Winery

Box Office

Saint Louis, MO · On-site

The Concierge team member is responsible for maximizing ticket and retail merchandise sales, while ... support box office staff duties as needed, including set up and breakdown of venue spaces • ...

City Winery St. Louis

Box Office

Saint Louis, MO

The Concierge team member is responsible for maximizing ticket and retail merchandise sales, while ... support box office staff duties as needed, including set up and breakdown of venue spaces ● ...

Armory

Box Office

Minneapolis, MN · On-site

$17/hr

Box Office Associate Minneapolis' Premier Event Center is hiring for a Box Office Associate! Join ... ticket issues. • Use knowledge of venue to help and educate guests. • In person and Phone ...

ASM Global

Box Office Manager

Jacksonville, FL · On-site

Manage daily ticket sales reconciliation, financial reporting, event settlements, and secure cash handling procedures while maintaining accountability for all Box Office funds. * Prepare and ...

New

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How much do ticket box office jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for ticket box office in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is a ticket box office?

Ticket Box Office jobs involve handling the sale and distribution of tickets for events such as concerts, sports games, theater productions, and other entertainment venues. People in these roles are responsible for assisting customers with ticket purchases, answering questions about events, managing reservations, and sometimes handling refunds or exchanges. They typically work at the venue or in a centralized office, and may also help with administrative tasks and providing customer service. Strong communication and organizational skills are important for success in this role.

What skills and qualifications are needed to thrive as a ticket box office associate?

To thrive as a Ticket Box Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale (POS) terminals, and event management platforms is typically required. Excellent communication, patience, and problem-solving skills help you provide a positive guest experience and handle high-pressure situations. These skills ensure accurate transactions, efficient crowd management, and satisfied customers at events or venues.

What are common challenges faced in a ticket box office role, and how can they be managed?

A Ticket Box Office role often involves handling high volumes of customers, especially during peak event times, which can be challenging when balancing speed and accuracy. Dealing with last-minute ticket changes or technical issues with the ticketing system is also common. Effective communication, patience, and familiarity with the ticketing software can help manage these challenges. Additionally, teamwork and support from supervisors are crucial for resolving customer concerns efficiently and maintaining a positive experience for all attendees.

What is the difference between Ticket Box Office vs Ticket Sales Associate?

AspectTicket Box OfficeTicket Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales experience helpful
Work EnvironmentIndoor ticket booths, box offices at venuesRetail or event venues, customer-facing roles
Employer & IndustryTheaters, stadiums, concert hallsEvent venues, entertainment industry
Primary RoleSell tickets at the venue, manage ticket inventoryAssist customers with ticket purchases, promote events

Both roles involve selling tickets and customer service, but Ticket Box Office staff typically work at dedicated ticket booths managing inventory, while Ticket Sales Associates often work in retail settings or at event entrances assisting customers directly. The roles overlap in skills and industry usage, but differ mainly in work environment and specific responsibilities.

How to get a job as a ticket box office?

To get a job as a ticket box office clerk, candidates typically need customer service skills, basic math abilities, and familiarity with ticketing software or point-of-sale systems. Applying through venue websites, staffing agencies, or in person at event locations can increase chances, and previous experience in retail or hospitality is often beneficial.

How to work in a ticket box office?

Working as a ticket box office clerk involves selling tickets, handling cash or electronic payments, and providing customer service. Employees should be familiar with ticketing software, have good communication skills, and often work flexible hours, including evenings and weekends.
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Ticket Box Office jobs near you
Infographic showing various Ticket Box Office job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Box Office Ticket Seller

Del Valle, TX • On-site

CIRCUIT OF THE AMERICAS LLC
Arts, Entertainment, and Recreation • 51 - 200 employees
Learn more about CIRCUIT OF THE AMERICAS LLCexternal

Full-time

Re-posted 2 days ago

Job description

Description:

Box Office Ticket Seller

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. 


Job Description:

  • Box Office representative for motorsports events and concerts
  • Handles Will-Call window according to procedure, or other related duties assigned by supervisor
  • Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
  • Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor
  • Process ticket payments
  • Keep a clean, well-groomed appearance


Requirements:

Knowledge, Skills, and Abilities:

  • Computer Skills, must be fully comfortable using web-based customer service software and mouse control at a fast and accurate pace with multiple click/drop-down selections within each screen of the ticketing software
  • Ability to work well with different personalities in a fast-paced environment
  • Exceptional interpersonal and communication skills
  • Ability to work in stressful situations while maintaining a positive attitude
  • Maintain a professional appearance 
  • Must be available to work evenings, weekends, and holidays as dictated by events (especially race weekends)
  • *Must be willing to undergo background and drug test*

Physical Demand & Work Environments:

  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
  • Ability to lift and/ or move up to 25 pounds.
  • Ability to squat, bend, twist, push/pull.
  • Ability to stand/walk for long periods.
  • The noise level in the work environment is usually moderate but can be loud during events.

EQUAL EMPLOYMENT OPPORTUNITY:

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.