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Ticket Jobs in Iowa (NOW HIRING)

Caesars Entertainment

Ticket Writer

Waterloo, IA · On-site

The Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. HOW YOU WILL CREATE THE EXTRAORDINARY * Answer all ...

Ceasars Entertainment

Ticket Writer

Waterloo, IA · On-site

The Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. HOW YOU WILL CREATE THE EXTRAORDINARY * Answer all ...

Caesars Entertainment

Ticket Writer

Waterloo, IA · On-site

Job Summary The Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. How You Will Create The Extraordinary

Bally's Corporation

Ticket Writer - FT

Marquette, IA

$13.50/hr

The Ticket Writer is responsible for processing transactions of betting slips in accordance with governing regulations. Transactions included, but are not limited to, the selling/cashing of tickets ...

Bally's Corporation

Ticket Writer - FT

Marquette, IA · On-site

$13.50/hr

The Ticket Writer is responsible for processing transactions of betting slips in accordance with governing regulations. Transactions included, but are not limited to, the selling/cashing of tickets ...

Bally's Corporation

Ticket Writer - FT

Marquette, IA · On-site

$13.50/hr

The Ticket Writer is responsible for processing transactions of betting slips in accordance with governing regulations. Transactions included, but are not limited to, the selling/cashing of tickets ...

Bally's Corporation

Ticket Writer - PT

Marquette, IA · On-site

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to ...

Bally's Corporation

Ticket Writer - PT

Marquette, IA · On-site

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to ...

Bally's Corporation

Ticket Writer - PT

Marquette, IA · On-site

Description ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations ...

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Ticket information

See Iowa salary details

$9

$21

$28

How much do ticket jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ticket in Iowa is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.86 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Ticket jobs in Iowa?

The most popular types of Ticket jobs in Iowa are:

What are popular job titles related to Ticket jobs in Iowa?

For Ticket jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Ticket jobs in Iowa look for?

The top searched job categories for Ticket jobs in Iowa are:

Ticket jobs near you
Infographic showing various Ticket job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,787 per year, or $21.1 per hour.

Ticket Writer

Waterloo, IA • On-site

Caesars Entertainment
Hospitality Services • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

108th of 164 rated casinos

Recommended by students

Paid breaks

Respectful managers

Learn more about Caesars Entertainmentexternal

Full-time

Posted 27 days ago

Job description


The Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
HOW YOU WILL CREATE THE EXTRAORDINARY
  • Answer all guests' questions to the best of your knowledge or seek to find out the answer in a timely manner
  • Communicate and promote our menu of sports betting options to guests.
  • Plans, organizes and completes work timely.
  • Takes initiative, shows ownership and goes above and beyond to assist guests with their needs.
  • Accept feedback and coaching from supervisors.

Qualifications
  • Effective communication skills, both written and verbal
  • Ability to do simple math.
  • Must be able to stand for extended periods of time.
  • Must be able to lift, pull or push 25 lbs.
  • Must be able to write for extended periods of time.
  • Must be able to twist, bend or reach when needed.

ADDITIONAL REQUIREMENTS
  • Able to obtain and maintain a Class C gaming license.
  • Adhere to all Risk/Safety policies.
  • Receive and maintain all required certifications.
  • Complete all required company training.
  • Ability to work in a smoking and pet-friendly environment.
  • Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.

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