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Ticket Jobs in Iowa (NOW HIRING)

Bally's Corporation

Ticket Writer - FT

Marquette, IA

$13.50/hr

The Ticket Writer is responsible for processing transactions of betting slips in accordance with governing regulations. Transactions included, but are not limited to, the selling/cashing of tickets ...

Bally's Corporation

Ticket Writer - FT

Marquette, IA · On-site

$13.50/hr

The Ticket Writer is responsible for processing transactions of betting slips in accordance with governing regulations. Transactions included, but are not limited to, the selling/cashing of tickets ...

Bally's Corporation

Ticket Writer - PT

Marquette, IA · On-site

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to ...

Bally's Corporation

Ticket Writer - PT

Marquette, IA

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to ...

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Ticket information

See Iowa salary details

$9

$21

$28

How much do ticket jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for ticket in Iowa is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What are ticket agents?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.
What are the most commonly searched types of Ticket jobs in Iowa? The most popular types of Ticket jobs in Iowa are:
What are popular job titles related to Ticket jobs in Iowa? For Ticket jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Ticket jobs in Iowa look for? The top searched job categories for Ticket jobs in Iowa are:
Ticket jobs near you
Infographic showing various Ticket job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,787 per year, or $21.1 per hour.

Ticket Writer - FT

Bally's Corporation

Marquette, IA

$13.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Bally's rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Why Bally’s:
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

The Ticket Writer is responsible for processing transactions of betting slips in accordance with governing regulations. Transactions included, but are not limited to, the selling/cashing of tickets, make change, cash checks, and redemption of tickets.

Responsibilities:

  • Ensures compliance with federal currency transaction reporting requirements.
  • Verifies and balances drawer funds at beginning and end of shift. Safeguards said funds.
  • Collects appropriate amount of money from guest for wagers and makes the correct change.
  • Removes, records and turns in amount of cash at the end of shift with all necessary paperwork.

Competencies:

  • High school diploma or GED and 2 years casino experience. Previous money handling experience preferred. Strong people skills.

What’s in it for you:

  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Employee Stock Purchase Plan

Target Wage: 

$13.50/ hour; based on experience

*Please ensure the Work Experience section is completed with education, experience, skill, and license/certification requirements as that drives information populated on the Careers Page. Continue to list applicable information in Education & Lic/Cert sections as well*

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