ZipRecruiter

Log In

1

Ticket Jobs in Iowa (NOW HIRING)

Revel Staffing

IT Manager

Des Moines, IA · On-site

$85K - $115K/hr

Implement or support AI-powered help desk and ticket-routing systems * Automate repetitive IT support tasks where appropriate * Use AI tools for diagnostics, documentation, reporting, and system ...

Landus

IT Support Technician - Level 1

Des Moines, IA · On-site

$21 - $28.75/hr

Ticket Management & Escalation * Troubleshoot and resolve technical issues; escalate tickets to Backend, Development/Data, or other teams as appropriate. * Apply diagnostic tools and available ...

Landus

IT Support Technician - Level 1

Des Moines, IA · On-site

$21 - $28.75/hr

Ticket Management & Escalation * Troubleshoot and resolve technical issues; escalate tickets to Backend, Development/Data, or other teams as appropriate. * Apply diagnostic tools and available ...

previous page

Showing results 41-60

All JobsTicket JobsTicket Jobs in Iowa

Ticket information

See Iowa salary details

$9

$21

$28

How much do ticket jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ticket in Iowa is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

Are high ticket sales jobs real?

High ticket sales jobs are real positions that involve selling expensive products or services, often requiring strong sales skills, product knowledge, and negotiation abilities. These roles typically offer higher commissions or salaries due to the value of the sales involved.
What are the most commonly searched types of Ticket jobs in Iowa? The most popular types of Ticket jobs in Iowa are:
What are popular job titles related to Ticket jobs in Iowa? For Ticket jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Ticket jobs in Iowa look for? The top searched job categories for Ticket jobs in Iowa are:
Ticket jobs near you
Infographic showing various Ticket job openings in Iowa as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,787 per year, or $21.1 per hour.

Box Office Attendant | Part-Time | Xtream Arena and GreenState Family Fieldhouse

Spectra

Coralville, IA • On-site

$11 - $13/hr

Part-time

Retirement

Re-posted 4 days ago

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
Under supervision of Box Office Director, the Box Office Attendant is responsible for ticketsales and customerservice for all ticketed events at Xtream Arena & Greenstate Family Fieldhouse.
This role will pay an hourly rate of $11.00 to $13.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
Responsibilities
  • Know and understand the operations of the Paciolan ticketing system
  • Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
  • Know and understand seating charts and configurations of the Xtream Arena & GSFFH
  • Perform transactions for all events on the ticketing system with efficiency and accuracy
  • Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
    tickets and correct change
  • Communicate and satisfy patrons with world class customer service
  • Operate phone and address call in patrons' requests for information
  • Reconcile all monies received from ticket sales
  • Maintain confidentiality
  • Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications
  • Ability to multitask in a fast-paced environment
  • Familiarity with Windows based computers
  • Possess excellent customer service skills
  • Experience working with the public and cash
  • Ability to work independently and as a productive member of a team
  • Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
    nights, weekends and holidays in addition to traditional business hours
  • Must be able to work in a loud noise environment
  • Must be over 18 years or older
  • Strong verbal communication skills in the English language (Spanish is a plus)
  • Proven ability to work well with all levels of management
  • Strong analytical and problem-solving skills

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply