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Ticket Jobs in Chicago, IL (NOW HIRING)

AEG

Part Time Box Office Ticket Seller

Skokie, IL · On-site

$15/hr

Other duties may be assigned. 1. Works under the supervision of the Ticket Office Manager. 2. Projects professional appearance and manner. 3. Provides information to patrons regarding performances ...

AEG

Coordinator, Ticket Operations

Chicago, IL · On-site

$20 - $21/hr

The Coordinator, Ticket Operations supports the day-to-day execution of ticket operations for Chicago Fire FC, including ticketing systems, ticket inventory, reporting, payment processing, and ...

Fortune Capital

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High Ticket Sales

Schaumburg, IL · On-site

$8.0K - $15K/mo

Remote High-Ticket Sales Representative | Schaumburg Office Available Want More for Yourself? We'll Teach You High-Ticket Sales. Fortune Financial is growing, and we're looking for hungry, coachable ...

The Ticket Company.

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Ticket Event Agent

Chicago, IL · On-site

$50 - $60/hr

* Overview: We are looking for a reliable and motivated individual to join our team. In this role, you will be responsible for making regular trips to various box offices and event venues, delivering ...

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Showing results 1-20

All JobsTicket JobsTicket Jobs in Chicago, IL

Ticket information

See Chicago, IL salary details

$10

$23

$31

How much do ticket jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ticket in Chicago, IL is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.26 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Ticket jobs in Chicago, IL?

The most popular types of Ticket jobs in Chicago, IL are:

What are popular job titles related to Ticket jobs in Chicago, IL?

For Ticket jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ticket jobs in Chicago, IL look for?

The top searched job categories for Ticket jobs in Chicago, IL are:

Ticket jobs near you
Infographic showing various Ticket job openings in Chicago, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $48,062 per year, or $23.1 per hour.

Ticket Manager

Illinois School District U-46

Elgin, IL

Full-time

Posted 15 days ago

Job description

Position / Title: Ticket Manager Bargaining Unit:   NAC Department/Location: HS Extra Duty Calendar Days: N/A Reports To: Building Athletic/Activities Director JD Revision Date: 12/11/2023 Supervises: N/A

Function / Position Summary

To provide the student body and the community with the best possible procedures for the sale of tickets to high school events.

Job Duties / Responsibilities

  • Communicate effectively with parents, students, administrators, teacher colleagues, and  community leaders.
  • Demonstrate prompt and regular attendance.
  • Cultivate a positive, harassment free culture which motivates students through the use of  effective communication and constructive feedback.
  • Follow District and school procedures for ticket sales in accordance with the Athletic Director.
  • Maintain accurate accounting records for each event.
  • Attend all ticketed athletic events.
  • Communicate and collaborate with the school treasurer to arrange for cash banks for all ticketed events.
  • Acquire the cash bag from the school treasurer prior to each ticketed event; if necessary, work with Athletic Director to store money in a safe, locked location directly prior to the event.
  • Set up and manage the ticket sales area at least 30 minutes prior to the start of each ticketed event.
  • Acquire and manage the necessary materials for each ticketed event including tickets, signage, family passes, programs, etc.
  • Count and prepare deposit slip at the conclusion of each contest; store money in a safe, locked location determined in collaboration with the Athletic Director and school treasurer.
  • Deposit money with the school treasurer the day immediately following each event.
  • Maintain accurate accounting records of all ticket sales, as per the athletic department accounting form.
  • Collaborate and maintain accountability and transparency with Athletic Director and school treasurer regarding all receipt and deposit transitions and ticket sales.
  • Maintain an audited account of tickets sold and revenues for each sports season.
  • Act as Head Ticket Seller at all home Football, Boys and Girls Basketball, Wrestling, and Boys and Girls Volleyball games.

Education

  • High School Diploma required

Experience / Knowledge

  • Ability to communicate clearly and concisely, both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback, and to conduct conferences as needed with parents, students, administrators, or other teachers.
  • Strong communication, public relations, and interpersonal skills.
  • Ability to effectively present information and respond to questions, inquiries, and/or complaints.
  • Display courtesy, tact, and respect when dealing with others.
  • Maintain appropriate confidentiality.
  • Establish and maintain effective working relationships; demonstrate a commitment to teamwork.
  • Ability and willingness to learn and refresh job skills through professional development in order to meet the changing needs of this position.
  • Ability to react well under pressure, handle and balance multiple demands at one time, work with frequent unscheduled interruptions, and perform duties and tasks at expected levels of professionalism.
  • Spanish language skills preferred.

Physical Demands

  • Occasionally requires working in warm temperatures, including outdoors.
  • Occasionally requires physical exertion to manually move, lift, or carry heavy materials or equipment.
  • Must work in noisy and crowded environments.
  • Public contact requiring appropriate business-like apparel.

Terms of Employment

  • This is an Appendix F stipend position in accordance to the school year calendar.
  • For Non-ETA Coaches: this position is for this year only.
  • Terms of employment will be determined in collaboration with the athletic/activity director.


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