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Ticket Jobs in Chicago, IL (NOW HIRING)

Intersport

IL · On-site

The Manager/Senior Manager, Ticket Sales is a full-time, permanent position. This team member will be responsible for leading all efforts to sell tickets for neutral site college basketball and ...

The Ticket Company.

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Ticket Event Agent

Chicago, IL · On-site

$50 - $60/hr

* Overview: We are looking for a reliable and motivated individual to join our team. In this role, you will be responsible for making regular trips to various box offices and event venues, delivering ...

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All JobsTicket JobsTicket Jobs in Chicago, IL

Ticket information

See Chicago, IL salary details

$10

$23

$31

How much do ticket jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ticket in Chicago, IL is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.26 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Ticket jobs in Chicago, IL?

The most popular types of Ticket jobs in Chicago, IL are:

What are popular job titles related to Ticket jobs in Chicago, IL?

For Ticket jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ticket jobs in Chicago, IL look for?

The top searched job categories for Ticket jobs in Chicago, IL are:

Ticket jobs near you
Infographic showing various Ticket job openings in Chicago, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $48,062 per year, or $23.1 per hour.

Ticket Seller | Part-Time | Ryan Field at Northwestern University

Oak View Group

Evanston, IL • On-site

$18 - $21/hr

Part-time

Retirement

Posted 22 days ago

Oak View Group rating

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 


The Ticket Seller provides outstanding customer service while accurately selling and processing tickets for athletic events, concerts, and special events. This role operates ticketing software, processes payments, and assists guests with ticket-related inquiries.

This role pays an hourly rate of $18.00 - $21.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 6, 2026


The new Ryan Field will create a world-class home for Northwestern University Athletics and a best-in-the-nation football experience for fans and players and be a year-round asset for the community.


  • Sell tickets using the venue's ticketing system.
  • Process cash and credit card transactions.
  • Assist guests with ticket purchases and exchanges.
  • Balance cash drawer and reconcile sales.
  • Provide event and seating information.
  • Resolve ticket-related issues professionally.
  • Follow all cash handling procedures.
  • Perform other duties as assigned.

  • Customer service and cash handling experience preferred.
  • Basic computer skills.
  • Strong communication skills.
  • Ability to work evenings, weekends, and holidays.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

What Oak View Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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