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Ticket Manager Jobs in Chicago, IL (NOW HIRING)

Illinois School District U-46

Ticket Manager

Elgin, IL · On-site

Ticket Manager Bargaining Unit: NAC Department/Location: HS Extra Duty Calendar Days: N/A Reports To: Building Athletic/Activities Director JD Revision Date: 12/11/2023 Supervises: N/A Function ...

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Ticket Manager information

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How much do ticket manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ticket manager in Chicago, IL is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.26 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What are the most commonly searched types of Ticket jobs in Chicago, IL?

The most popular types of Ticket jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Ticket Manager jobs?

Cities near Chicago, IL with the most Ticket Manager job openings:

Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $48,062 per year, or $23.1 per hour.

Ticket Manager

Streamwood, IL • On-site

Illinois School District U-46
1 - 5K employees
Learn more about Illinois School District U-46external

Full-time

Posted 12 days ago

Job description

Position Type:
Appendix F - Extra Duty/Non-Coaching
Date Posted:
8/17/2026
Location:
Streamwood High School
Date Available:
08/27/2026
Closing Date:
06/01/2027
Position / Title: Ticket Manager
Bargaining Unit: NAC
Department/Location: HS Extra Duty
Calendar Days: N/A
Reports To: Building Athletic/Activities Director
JD Revision Date: 12/11/2023
Supervises: N/A
Function / Position Summary
To provide the student body and the community with the best possible procedures for the sale of tickets to high school events.
Job Duties / Responsibilities
  • Communicate effectively with parents, students, administrators, teacher colleagues, and community leaders.
  • Demonstrate prompt and regular attendance.
  • Cultivate a positive, harassment free culture which motivates students through the use of effective communication and constructive feedback.
  • Follow District and school procedures for ticket sales in accordance with the Athletic Director.
  • Maintain accurate accounting records for each event.
  • Attend all ticketed athletic events.
  • Communicate and collaborate with the school treasurer to arrange for cash banks for all ticketed events.
  • Acquire the cash bag from the school treasurer prior to each ticketed event; if necessary, work with Athletic Director to store money in a safe, locked location directly prior to the event.
  • Set up and manage the ticket sales area at least 30 minutes prior to the start of each ticketed event.
  • Acquire and manage the necessary materials for each ticketed event including tickets, signage, family passes, programs, etc.
  • Count and prepare deposit slip at the conclusion of each contest; store money in a safe, locked location determined in collaboration with the Athletic Director and school treasurer.
  • Deposit money with the school treasurer the day immediately following each event.
  • Maintain accurate accounting records of all ticket sales, as per the athletic department accounting form.
  • Collaborate and maintain accountability and transparency with Athletic Director and school treasurer regarding all receipt and deposit transitions and ticket sales.
  • Maintain an audited account of tickets sold and revenues for each sports season.
  • Act as Head Ticket Seller at all home Football, Boys and Girls Basketball, Wrestling, and Boys and Girls Volleyball games.

Education
  • High School Diploma required

Experience / Knowledge
  • Ability to communicate clearly and concisely, both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback, and to conduct conferences as needed with parents, students, administrators, or other teachers.
  • Strong communication, public relations, and interpersonal skills.
  • Ability to effectively present information and respond to questions, inquiries, and/or complaints.
  • Display courtesy, tact, and respect when dealing with others.
  • Maintain appropriate confidentiality.
  • Establish and maintain effective working relationships; demonstrate a commitment to teamwork.
  • Ability and willingness to learn and refresh job skills through professional development in order to meet the changing needs of this position.
  • Ability to react well under pressure, handle and balance multiple demands at one time, work with frequent unscheduled interruptions, and perform duties and tasks at expected levels of professionalism.
  • Spanish language skills preferred.

Physical Demands
  • Occasionally requires working in warm temperatures, including outdoors.
  • Occasionally requires physical exertion to manually move, lift, or carry heavy materials or equipment.
  • Must work in noisy and crowded environments.
  • Public contact requiring appropriate business-like apparel.

Terms of Employment
  • This is an Appendix F stipend position in accordance to the school year calendar.
  • For Non-ETA Coaches: this position is for this year only.
  • Terms of employment will be determined in collaboration with the athletic/activity director.

Attachment(s):
  • ETA - Appendix F.pdf

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