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Ticket Jobs in Rhode Island (NOW HIRING)

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Ticket information

See Rhode Island salary details

$10

$21

$30

How much do ticket jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket in Rhode Island is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.91 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Ticket jobs in Rhode Island?

The most popular types of Ticket jobs in Rhode Island are:

What are popular job titles related to Ticket jobs in Rhode Island?

For Ticket jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Ticket jobs in Rhode Island look for?

The top searched job categories for Ticket jobs in Rhode Island are:

Ticket jobs near you
Infographic showing various Ticket job openings in Rhode Island as of August 2026, with employment types broken down into 71% Full Time, 22% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,654 per year, or $21.9 per hour.

Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena

Spectra

Kingston, RI • On-site

$16/hr

Part-time

Retirement

Re-posted 25 days ago

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
Ticket Sellers will understand and operate the Paciolan ticketing system and provide excellent customer service to all guests at the Ryan Center and Meade Stadium. They must know and understand each event, its seating charts, and the configurations of the Ryan Center.
This role pays an hourly rate of $16.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until August 28, 2026.
Responsibilities
  • Learn and use the Paciolan ticketing system to process ticket sales and customer transactions
  • Become familiar with event details, including ticket pricing, discounts, seating configurations, restrictions, and admission policies
  • Understand the seating layouts and venue setup of the Ryan Center
  • Accurately process ticket sales and assist customers with purchases for athletic events, concerts, and other ticketed events
  • Accurately handle cash, credit card, and other payment transactions while providing correct tickets, receipts, and change
  • Provide excellent customer service by assisting patrons in a professional, courteous, and positive manner
  • Assist guests by answering questions and directing them to entrances, ticket takers, or seating areas when needed
  • Reconcile and balance cash drawers and ticket sales at the end of each shift
  • Maintain accurate, organized, and legible records and reports
  • Maintain confidentiality regarding customer information, sales records, and internal operations
  • Perform other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager
  • Adhere to all Ryan Center and University policies and procedures

Qualifications
  • Ability to multitask and remain organized in a fast-paced environment
  • Strong communication and interpersonal skills
  • Customer service experience preferred
  • Experience handling cash and processing transactions accurately
  • Ability to work independently and collaboratively as part of a team
  • Basic knowledge of Microsoft Office and computer systems
  • Strong attention to detail and accuracy
  • Ability to remain professional and composed during high-volume events
  • Must be able to work a flexible schedule-nights and weekends are required. URI Winter/Spring/Summer breaks are a plus

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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