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Ticket Sales Associate Jobs in Rhode Island (NOW HIRING)

LaserAway

Sales Associate- Aesthetics

Cranston, RI

$90K - $140K/yr

Proven success with high-ticket consultative sales and relationship building * Confident, polished, and professional in patient-facing environments * Passionate about aesthetics, beauty, and ...

LaserAway

Sales Associate- Aesthetics

Cranston, RI · On-site

$90K - $140K/yr

Proven success with high-ticket consultative sales and relationship building * Confident, polished, and professional in patient-facing environments * Passionate about aesthetics, beauty, and ...

LaserAway

Sales Associate- Aesthetics

Cranston, RI

$90K - $140K/yr

Proven success with high-ticket consultative sales and relationship building * Confident, polished, and professional in patient-facing environments * Passionate about aesthetics, beauty, and ...

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All JobsTicket Sales Associate JobsTicket Sales Associate Jobs in Rhode Island

Ticket Sales Associate information

See Rhode Island salary details

$8

$17

$32

How much do ticket sales associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket sales associate in Rhode Island is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

What does a ticket sales associate do?

A Ticket Sales Associate is responsible for selling tickets to events, such as concerts, sporting games, theater performances, or attractions. They assist customers with purchasing tickets, answer questions about event details, and may handle refunds or exchanges. Ticket Sales Associates also process payments, provide customer service, and may help with resolving ticketing issues or troubleshooting problems. Their role is essential in ensuring a smooth and positive ticket-buying experience for customers.

What are the key skills and qualifications needed to thrive as a ticket sales associate?

To thrive as a Ticket Sales Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and payment processing tools is commonly required. Outstanding communication, patience, and problem-solving abilities help associates manage customer inquiries and resolve issues effectively. These skills are crucial for ensuring smooth sales transactions, positive guest experiences, and maintaining accurate sales records.

What are some common challenges faced by ticket sales associates, and how can they be addressed?

Ticket Sales Associates often encounter challenges such as handling high customer volumes during peak event times and resolving last-minute ticketing issues. Staying calm under pressure, using effective communication, and being familiar with the ticketing system can help address these situations. Collaborating closely with team members and supervisors also ensures quick problem-solving and a positive customer experience. Continuous learning about events and policies can further reduce stress and improve performance in this fast-paced environment.

What is the difference between Ticket Sales Associate vs Box Office Assistant?

AspectTicket Sales AssociateBox Office Assistant
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with ticketing systems
Work EnvironmentEvent venues, theaters, sports arenasBox office areas, theaters, concert halls
Employer & IndustryEntertainment, sports, arts organizationsPerforming arts, sports venues, event centers
Common Search & ComparisonTicket Sales Associate vs Box Office Assistant

Both roles involve selling tickets and assisting customers at entertainment venues. While Ticket Sales Associates often focus on customer service and sales at various events, Box Office Assistants typically handle ticketing operations directly at the box office, including managing ticket inventory and processing transactions. The roles are similar in environment and skills required, but the Box Office Assistant may have more administrative responsibilities.

What are the most commonly searched types of Ticket Sales jobs in Rhode Island?

The most popular types of Ticket Sales jobs in Rhode Island are:

What are popular job titles related to Ticket Sales Associate jobs in Rhode Island?

For Ticket Sales Associate jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Ticket Sales Associate jobs in Rhode Island look for?

The top searched job categories for Ticket Sales Associate jobs in Rhode Island are:

Ticket Sales Associate jobs near you

Ticket Office Associate, Seasonal Part-time

Trinity Repertory Co

Providence, RI • On-site

$17.25 - $23/hr

Other

Re-posted 8 days ago

Job description

Seasonal Part-time Ticket Office Associate

Under the general direction of the Ticket Office Manager & Assistant Ticket Office Manager, the Ticket Office Associate is responsible for general ticket office operations and ticketing transactions. Weekends required.

Essential duties and responsibilities include, but are not limited to, the following:

Patron Service and Experience:

  • Ensuring that patrons and community members have an exceptional, welcoming, and inclusive experience when attending or interacting with Trinity Rep.
  • Providing a high level, concierge-style customer service to patrons and visitors.
  • In-bound and out-bound subscription and ticket sales and service.
  • General informational calls.
  • Creating personalized moments of patron appreciation, such as giving handwritten notes, flowers, treats, etc. as appropriate.

Ticketing and Sales:

  • Processing and fulfilling ticket sales through various communication channels
  • Assisting patrons with ticket exchanges and other requests
  • Working will-call for performances

General Ticket Office Operations:

  • Responding to mail and email inquiries
  • Providing database cleanup
  • Assisting in the preparation for mass ticket mailings

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

One or more years of professional experience in customer service; strong administrative and organizational skills; interest and/or involvement in an arts related enterprise; or equivalent combination of education and experience, box office experience is a plus.

Language Skills:

Ability to effectively respond to questions from groups of managers, employees, patrons, and the general public in writing, by telephone, and through face-to-face conversation.

Mathematical Skills:

Ability to work with simple mathematical concepts.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills:

MS Office Suite, G Suite, Collaboration Software (Microsoft Teams, Slack), File Sharing Software (Dropbox, One Drive)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Must be able to remain in a stationary position for prolonged periods of time.

· Must be able to regularly ascend and descend stairs.

· Must be able to regularly move about inside office spaces to access file cabinets, office machinery, etc.

· Must have the physical ability to regularly operate a computer and other office productivity machinery (printer, scanner, copier).

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Employees must be able to work nights and weekends and holidays 100% of the time. Trinity Rep is a collaborative work environment, and employees are expected to be open and willing to collaborate across departments and teams.

Trinity Repertory Company is an equal opportunity employer dedicated to building a culturally diverse, equitable, and anti-racist environment. For information about Trinity Rep's commitment to antiracism, please visit trinityrep.com/antiracism

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