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Ticket Sales Associate Jobs (NOW HIRING)

Marquette University

Ticket Sales Associate

Milwaukee, WI · On-site

$13.75 - $18.75/hr

Posting Details Posting Details Posting Number NA01572 Position Information Position Title Ticket Sales Associate State Employment Status Full Time Position Status Regular If Limited Term (End Date ...

Alphabe Insight Inc

Ticket sales

New Orleans, LA · On-site

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases, providing product information, and ensuring a smooth and professional customer experience. You will ...

Liberty

Director of Ticket Sales

Lynchburg, VA

Reporting to the Associate AD for Ticket Operations and Sales, the Director of Ticket Sales with have the responsibility of managing staff and overseeing ticket sales responsibilities for all NCAA ...

New

New York Racing Association

Associate Manager, Ticket and Group Sales Apply now Job no: 493722 Work type: Regular Full Time Location: Belmont Park (Elmont) Categories: Ticket Sales, Sales & Hospitality Title: Associate Manager ...

Old South Carriage Co

Ticket Sales

Charleston, SC · On-site

$18/hr

Our talented sales team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, compelling sales techniques, accurate monetary transactions, and ...

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Ticket Sales Associate information

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How much do ticket sales associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ticket sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What does a ticket sales associate do?

A Ticket Sales Associate is responsible for selling tickets to events, such as concerts, sporting games, theater performances, or attractions. They assist customers with purchasing tickets, answer questions about event details, and may handle refunds or exchanges. Ticket Sales Associates also process payments, provide customer service, and may help with resolving ticketing issues or troubleshooting problems. Their role is essential in ensuring a smooth and positive ticket-buying experience for customers.

What are some common challenges faced by ticket sales associates, and how can they be addressed?

Ticket Sales Associates often encounter challenges such as handling high customer volumes during peak event times and resolving last-minute ticketing issues. Staying calm under pressure, using effective communication, and being familiar with the ticketing system can help address these situations. Collaborating closely with team members and supervisors also ensures quick problem-solving and a positive customer experience. Continuous learning about events and policies can further reduce stress and improve performance in this fast-paced environment.

How much do ticket sales associates make?

Ticket sales associates typically earn an average hourly wage between $10 and $15, with annual salaries ranging from approximately $20,000 to $30,000. Pay can vary based on experience, location, and the employer, and some positions may include commissions or bonuses for high sales performance.

What is the difference between Ticket Sales Associate vs Box Office Assistant?

AspectTicket Sales AssociateBox Office Assistant
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with ticketing systems
Work EnvironmentEvent venues, theaters, sports arenasBox office areas, theaters, concert halls
Employer & IndustryEntertainment, sports, arts organizationsPerforming arts, sports venues, event centers
Common Search & ComparisonTicket Sales Associate vs Box Office Assistant

Both roles involve selling tickets and assisting customers at entertainment venues. While Ticket Sales Associates often focus on customer service and sales at various events, Box Office Assistants typically handle ticketing operations directly at the box office, including managing ticket inventory and processing transactions. The roles are similar in environment and skills required, but the Box Office Assistant may have more administrative responsibilities.

What are the key skills and qualifications needed to thrive as a ticket sales associate?

To thrive as a Ticket Sales Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and payment processing tools is commonly required. Outstanding communication, patience, and problem-solving abilities help associates manage customer inquiries and resolve issues effectively. These skills are crucial for ensuring smooth sales transactions, positive guest experiences, and maintaining accurate sales records.
More about Ticket Sales Associate jobs
What cities are hiring for Ticket Sales Associate jobs? Cities with the most Ticket Sales Associate job openings:
What are the most commonly searched types of Ticket Sales jobs? The most popular types of Ticket Sales jobs are:
Who are the top companies hiring for Ticket Sales Associate jobs? The top employers for Ticket Sales Associate jobs are:
What states have the most Ticket Sales Associate jobs? States with the most job openings for Ticket Sales Associate jobs include:
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Ticket Sales Associate jobs near you
Infographic showing various Ticket Sales Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

Ticket Sales Associate

Marquette University

Milwaukee, WI • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Marquette University rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

458th of 617 rated colleges and universities

Job description

Posting Details
Posting Details
Posting Number
NA01572
Position Information
Position Title
Ticket Sales Associate
State
Employment Status
Full Time
Position Status
Regular
If Limited Term (End Date of Assignment, Project, or Grant)
Position Type
Staff
Job Family
Auxiliary Services
# Hours Per Week
Position Overview
Be The Difference Begins with Great People.
Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community.
We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.
We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.
Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide.
This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
The Ticket Sales Associate is responsible for generating revenue by selling and renewing Marquette University athletic ticket products, including season tickets, partial plans, and group packages. This role focuses on developing new business through proactive outreach efforts while maintaining strong relationships with current ticket holders to drive retention and repeat sales. The position delivers exceptional customer service, manages high call volumes, and ensures accurate customer account management. Additionally, the role supports game day operations and contributes to overall ticket sales goals and fan engagement initiatives.
Duties and Responsibilities
1. Maximize revenue through the sale of new and renewal ticket products, including season tickets, partial plans, and group tickets, by proactively renewing current full and partial season ticket holders through phone and email communication. Establish professional relationships for repeat business and superior customer service. Use cold calling, appointments, and social selling as tools to sell season, group, and partial ticket plan packages. Creatively prospects for new business opportunities that will grow Marquette's season ticket and group client base. Maintain and complete accurate records for customers.
2. Staff Men's Basketball, Women's Basketball, and Women's volleyball home games to facilitate group experiences and/or promote upcoming games/ticket packages. Participate in outside networking events to gain additional business and develop relationships with new leads.
Required Knowledge, Skills and Abilities
• High school diploma
• At least one year of relevant working experience.
• Strong customer service skills with the ability to problem solve.
• Work efficiently in a team-oriented setting and complete tasks with minimal supervision.
• Ability to work under deadlines and prioritize their workload.
Preferred Knowledge, Skills and Abilities
• Bachelor's Degree
• Familiarity with software programs such as Ticketmaster/Archtics and Salesforce.com.
• Familiarity with NCAA, BIG EAST conference rules, and University policies.
Department
Intercollegiate Athletics
Posting Date
06/16/2026
Closing Date
Special Instructions to Applicants
EOE Statement
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

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