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Ticket Sales Associate Jobs (NOW HIRING)

AEG

Sales Associate - New Jersey Devils

Newark, NJ · On-site

$33K/yr

Widely regarded as one of the top ticket sales programs in the sports business, the New Jersey Devils Sales Associate program provides entry-level sports business executives with the opportunity to ...

Old South Carriage Co

Ticket Sales

Charleston, SC · On-site

$18/hr

Our talented sales team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, compelling sales techniques, accurate monetary transactions, and ...

Old South Carriage Co

Ticket Sales

Charleston, SC · On-site

$18/hr

Our talented sales team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, compelling sales techniques, accurate monetary transactions, and ...

Old South Carriage Co

Ticket Sales

Charleston, SC · On-site

$18/hr

Our talented sales team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, compelling sales techniques, accurate monetary transactions, and ...

Southern National Roofing

Sales Representative

Hanover, PA · On-site

$150K - $300K/yr

Road Warrior Keywords: sales representative, high ticket sales, high ticket closer, in-home sales, outside sales, commission sales, car sales, retail sales associate, account manager, inside sales ...

Southern National Roofing

Sales Closer

Greensboro, NC

$150K - $300K/yr

Road Warrior Keywords: sales representative, high ticket sales, high ticket closer, in-home sales, outside sales, commission sales, car sales, retail sales associate, account manager, inside sales ...

Southern National Roofing

Sales Closer

Springfield, PA

$150K - $300K/yr

Road Warrior Keywords: sales representative, high ticket sales, high ticket closer, in-home sales, outside sales, commission sales, car sales, retail sales associate, account manager, inside sales ...

Southern National Roofing

Sales Closer

Reading, PA

$150K - $300K/yr

Road Warrior Keywords: sales representative, high ticket sales, high ticket closer, in-home sales, outside sales, commission sales, car sales, retail sales associate, account manager, inside sales ...

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How much do ticket sales associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ticket sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What does a Ticket Sales Associate do?

A Ticket Sales Associate is responsible for selling tickets to events, such as concerts, sporting games, theater performances, or attractions. They assist customers with purchasing tickets, answer questions about event details, and may handle refunds or exchanges. Ticket Sales Associates also process payments, provide customer service, and may help with resolving ticketing issues or troubleshooting problems. Their role is essential in ensuring a smooth and positive ticket-buying experience for customers.

What are some common challenges faced by Ticket Sales Associates, and how can they be addressed?

Ticket Sales Associates often encounter challenges such as handling high customer volumes during peak event times and resolving last-minute ticketing issues. Staying calm under pressure, using effective communication, and being familiar with the ticketing system can help address these situations. Collaborating closely with team members and supervisors also ensures quick problem-solving and a positive customer experience. Continuous learning about events and policies can further reduce stress and improve performance in this fast-paced environment.

What does a ticket sales rep do?

A ticket sales associate sells tickets to customers for events, venues, or transportation through in-person, phone, or online channels. They handle customer inquiries, process transactions, and may assist with seating arrangements or event information. Strong communication skills and familiarity with ticketing software are often required.

What is the difference between Ticket Sales Associate vs Box Office Assistant?

AspectTicket Sales AssociateBox Office Assistant
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with ticketing systems
Work EnvironmentEvent venues, theaters, sports arenasBox office areas, theaters, concert halls
Employer & IndustryEntertainment, sports, arts organizationsPerforming arts, sports venues, event centers
Common Search & ComparisonTicket Sales Associate vs Box Office Assistant

Both roles involve selling tickets and assisting customers at entertainment venues. While Ticket Sales Associates often focus on customer service and sales at various events, Box Office Assistants typically handle ticketing operations directly at the box office, including managing ticket inventory and processing transactions. The roles are similar in environment and skills required, but the Box Office Assistant may have more administrative responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Sales Associate, and why are they important?

To thrive as a Ticket Sales Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and payment processing tools is commonly required. Outstanding communication, patience, and problem-solving abilities help associates manage customer inquiries and resolve issues effectively. These skills are crucial for ensuring smooth sales transactions, positive guest experiences, and maintaining accurate sales records.
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Ticket Sales Associate jobs near you
Infographic showing various Ticket Sales Associate job openings in the United States as of May 2026, with employment types broken down into 8% Full Time, 88% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

Ticket Sales and Customer Service Associate

KRAFT SOCCER LLC

Foxboro, MA • On-site

$15 - $20/hr

Part-time

Posted 18 days ago

Job description

SUMMARY:

The New England Revolution Ticket Sales & Customer Service Associate will support the Ticket Sales & Customer Service staff by assisting with the daily functions and responsibilities of the department. This position requires an individual with a personable yet professional demeanor, who is confident in their abilities, detail-oriented, flexible and possesses strengths in the areas of time management, prioritization, and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Participate in the development and implementation of ticketing goals and objectives
  2. Prepare all areas of the Ticket Sales & Customer Service Department's game day duties including restocking inventory
  3. On Revolution game days, assist with the ticketing events, initiatives, and operations
  4. Manage all fan pack inquiries and fulfillment
  5. Assist with periodic ticket-related mailings
  6. Special projects and assignments as business dictates.

SUPERVISORY RESPONSIBILITIES:

  • This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS:

  • Must be well organized and able to coordinate multiple projects simultaneously
  • Must be self-motivated, detail-oriented and have a strong sense of creativity
  • Knowledge of and passion for the sport of soccer is preferred
  • Preference will be given to candidates who are pursuing sports management, marketing, or management degrees
  • Preference will be given to candidates with prior marketing, sales, or customer service experience
  • Any combination of education, training or experience that provides the required knowledge, skills and abilities

PHYSICAL DEMANDS:

  • Must be able to work nights/weekends as needed.
  • Knowledge and passion of the sport of soccer is preferred.
  • While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
  • While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
  • The employee frequently is required to talk or hear.
  • The employee is occasionally required to reach with hands and arms.
  • The employee must regularly lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Page 2 of 2
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

  • Normal office environment
  • The noise level in the work environment usually moderate but can be loud on event days

CERTIFICATES, LICENSES, REGISTRATIONS:

  • SafeSport

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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