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Ticket Sales Associate Jobs in Ohio (NOW HIRING)

Saks OFF 5TH

Part Time Sales Associate

Easton, OH

$12.25 - $16.75/hr

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers * Flexibility to work evenings, weekends and public holidays As The Sales Associate, You Will:

Saks OFF 5TH

Part Time Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers * Flexibility to work evenings, weekends and public holidays As The Sales Associate, You Will:

Petland Corporate Stores

Sales Manager

Chillicothe, OH

$36K - $90K/yr

... associates on an ongoing basis in a manner that best ensures their success. * Helps Pet Counselors maximize customer counts, average ticket sales and dollars per hour. * Monitors sales by department ...

Liberty Companies LLC

Sales Associate, Construction

Newark, OH · On-site

$12.75 - $17.50/hr

The Sales Associate will perform a variety of routine order entry including, creating quotes, sales ... Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ...

Liberty Companies LLC

Sales Associate, Construction

Newark, OH · On-site

$12.75 - $17.50/hr

Overview The Sales Associate will perform a variety of routine order entry including, creating ... Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ...

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All JobsTicket Sales Associate JobsTicket Sales Associate Jobs in Ohio

Ticket Sales Associate information

See Ohio salary details

$8

$16

$31

How much do ticket sales associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ticket sales associate in Ohio is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.36 per hour, depending on experience, location, and employer.

What does a ticket sales associate do?

A Ticket Sales Associate is responsible for selling tickets to events, such as concerts, sporting games, theater performances, or attractions. They assist customers with purchasing tickets, answer questions about event details, and may handle refunds or exchanges. Ticket Sales Associates also process payments, provide customer service, and may help with resolving ticketing issues or troubleshooting problems. Their role is essential in ensuring a smooth and positive ticket-buying experience for customers.

What are some common challenges faced by ticket sales associates, and how can they be addressed?

Ticket Sales Associates often encounter challenges such as handling high customer volumes during peak event times and resolving last-minute ticketing issues. Staying calm under pressure, using effective communication, and being familiar with the ticketing system can help address these situations. Collaborating closely with team members and supervisors also ensures quick problem-solving and a positive customer experience. Continuous learning about events and policies can further reduce stress and improve performance in this fast-paced environment.

How much do ticket sales associates make?

Ticket sales associates typically earn an average hourly wage between $10 and $15, with annual salaries ranging from approximately $20,000 to $30,000. Pay can vary based on experience, location, and the employer, and some positions may include commissions or bonuses for high sales performance.

What is the difference between Ticket Sales Associate vs Box Office Assistant?

AspectTicket Sales AssociateBox Office Assistant
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with ticketing systems
Work EnvironmentEvent venues, theaters, sports arenasBox office areas, theaters, concert halls
Employer & IndustryEntertainment, sports, arts organizationsPerforming arts, sports venues, event centers
Common Search & ComparisonTicket Sales Associate vs Box Office Assistant

Both roles involve selling tickets and assisting customers at entertainment venues. While Ticket Sales Associates often focus on customer service and sales at various events, Box Office Assistants typically handle ticketing operations directly at the box office, including managing ticket inventory and processing transactions. The roles are similar in environment and skills required, but the Box Office Assistant may have more administrative responsibilities.

What are the key skills and qualifications needed to thrive as a ticket sales associate?

To thrive as a Ticket Sales Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and payment processing tools is commonly required. Outstanding communication, patience, and problem-solving abilities help associates manage customer inquiries and resolve issues effectively. These skills are crucial for ensuring smooth sales transactions, positive guest experiences, and maintaining accurate sales records.
What are the most commonly searched types of Ticket Sales jobs in Ohio? The most popular types of Ticket Sales jobs in Ohio are:
What are popular job titles related to Ticket Sales Associate jobs in Ohio? For Ticket Sales Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ticket Sales Associate jobs in Ohio look for? The top searched job categories for Ticket Sales Associate jobs in Ohio are:
What cities in Ohio are hiring for Ticket Sales Associate jobs? Cities in Ohio with the most Ticket Sales Associate job openings:
Ticket Sales Associate jobs near you
Infographic showing various Ticket Sales Associate job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $34,763 per year, or $16.7 per hour.

Group Sales Manager

Cincinnati Zoo and Botanical Garden

Cincinnati, OH • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Cincinnati Zoo & Botanical Garden rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 37 rated wildlife parks and zoos

Job description

Department: Business Operations
Job Title: Group Sales Manager
Reports to: Director of Visitor Experience
Direct Reports: Part-Time Group Sales Associates
Position Summary: The Group Sales Manager is responsible for generating revenue and delivering INSPIRED wildlife experiences through the sale of group admission tickets and related products to corporations, businesses, community organizations, travel partners, and other organized non-school groups visiting the Cincinnati Zoo & Botanical Garden.
As the Zoo's primary point of contact for group ticket sales, this position builds and maintains long-term client relationships, identifies new business opportunities, and delivers exceptional customer service from initial inquiry through visit completion.
The Group Sales Manager develops customized ticket packages, recommends value-added products, manages relationships with third-party ticket distribution partners, oversees the Zoo's birthday party program, and leads the Group Sales team. This is a sales-focused position centered on growing attendance and revenue through group admissions and strategic partnerships.
Responsibilities/Duties (include, but are not limited to):
Group Sales & Business Development
  • Serve as the Zoo's primary sales representative for all non-school group admission sales.
  • Prospect, develop, and maintain relationships with corporations, businesses, nonprofits, community organizations, travel organizations, hotels, tour operators, and other affinity groups.
  • Generate new business, while cultivating repeat clients, to meet annual attendance and revenue goals.
  • Respond promptly to group inquiries and provide customized recommendations based on organizational needs. Prepare quotes, contracts, invoices, visit details, while keeping accurate customer records in CRM.
  • Attend networking events, trade shows, tourism meetings, and community events to promote Zoo group programs. Cold call and hosts prospects at the zoo to showcase our product offering.
  • Develop strategies to increase corporate employee ticket programs, membership partnerships, and large-volume ticket sales.

Revenue Growth & Upselling
  • Identify opportunities to increase average revenue per group through bundled packages, promotional offerings, and value-added products, such as: parking, Zoo Bucks (gift cards), ride tickets, tours, animal experiences, etc..
  • Monitor sales trends and recommend new products, pricing strategies, and sales initiatives to build client base and exceed budget goals.

Account & Partner Management
  • Serve as the primary point of contact from initial inquiry through the group's Zoo visit.
  • Collaborate with all internal departments, ensuring the Zoo's preparedness for group arrivals.
  • Work closely with the Zoo's Private Event & Catering partner, SSA, to set pricing, generate group plans, print group tickets, and network with prospects, etc.
  • Build and maintain relationships with tourism organizations, destination marketing organizations, hotels, convention and visitors bureaus, chambers of commerce, and community partners to stay up-to-date on tourism trends to implement at our Zoo, while networking with others to share best practices. Always looking to build efficiencies and enhance the visitor experience.
  • Manage relationships with third-party ticket distribution partners and other retail or promotional ticket sellers.
  • Collaborate with the Marketing team to develop promotional materials and sales campaigns that support group attendance.

Birthday Party Program
  • Oversee the Zoo's birthday party program, including reservations, scheduling, customer communication, and quality assurance.
  • Evaluate birthday party offerings and recommend enhancements to improve guest satisfaction and increase revenue.

Leadership & Administration
  • Supervise and develop Group Sales Associates, creating a positive team culture.
  • Manage group ticket inventory, sponsor ticket deliverables, contracts/proposals, Event Memo calendar, invoicing, payments, reporting/performance metrics, and budget responsibilities.
  • Provide support to the Special Events Team, as needed.
  • Perform other duties and special projects that support group sales objectives and the Zoo's mission.

DESIRED QUALIFICATIONS
Education & Experience
  • Bachelor's degree in Business, Sales, Marketing, Communications, Hospitality, Tourism, or related field.
  • Three or more years of successful sales, business development, or customer relationship management experience. Experience in attractions, tourism, hospitality, entertainment, or destination marketing preferred.
  • Previous experience leading a team and demonstrated experience in building collaboration among cross-departmental teams.
  • Excellent computer skills required. Familiarity with ticketing, database, CRM systems a plus (i.e. Gateway's Galaxy and Microsoft Dynamics).
  • Equivalent combinations of education and experience sufficient to successfully perform the essential duties of the job will be considered.

Required Knowledge, Skills & Abilities
  • Proven ability to meet or exceed sales goals.
  • Demonstrated affinity for the Mission of the Cincinnati Zoo & Botanical Garden, along with an understanding of our Core Values. Lives these values on a daily basis, "Modeling the Way" for others.
  • Strong relationship-building and consultative selling skills.
  • Excellent verbal and written communication.
  • Ability to manage multiple client accounts simultaneously, shifting priorities in a rapidly changing environment.
  • Strong organizational and follow-up skills.
  • Ability to analyze sales opportunities and recommend revenue-generating solutions. Budget control.
  • Customer-focused with a commitment to delivering exceptional service.
  • Ability to work collaboratively across departments, while also working independently with little supervision.
  • Requires a positive individual who is highly professional, motivated, proactive, and helpful, who is able to gain cooperation through expertise, credibility, and building positive working relationships.
  • Appropriate professional appearance, attitude and personality to work effectively with Zoo staff members, guests and the public. Be timely and reliable in attendance and performance.

Working Conditions/Other Requirements
  • Employment is contingent upon successful completion of a post-offer, pre-employment drug & nicotine screen, TB test, and background check.
  • While performing the duties of the job, the incumbent is regularly required to stand, walk, and perform physical labor to assist with event set-up.
  • The candidate may be exposed to outside weather conditions.
  • Must be able to lift/move/carry up to 35 pounds without assistance.
  • Must possess a valid driver's license and be insurable to drive a Zoo vehicle.
  • Ability to work nights/weekends/holidays and long hours for events.
  • Must also have the manual dexterity to use a computer mouse and keyboard.

Position Details: This is a full-time, overtime-exempt, and eligible for the Zoo's benefit programs for non-union employees. We offer a comprehensive benefits package including affordable medical, dental & vision coverage; 401(k) plan with company match; flexible spending accounts; generous paid time off banks; company-paid disability & life insurance; park discounts and free passes.
To apply for this position: Qualified applicants must apply via our online application on our website at http://cincinnatizoo.org/about-us/job-opportunities/. Cover letter and resume should be attached to your online application.

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