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Ticket Sales Assistant Jobs (NOW HIRING)

AEG

Ticket Sales Associate

Long Beach, CA · On-site

$20/hr

Conduct outbound calls and emails to season ticket leads and lapsed buyers to drive re-engagement and new sales * Assist with will-call preparation, digital ticket distribution, and buyer support ...

AEG

Ticket Sales Associate

Cortland, NY · On-site

$15.50/hr

Ticket Sales: * Assist in the sale of event wristbands. * Provide customers with event information, pricing, and schedule details. * Accurately process payments and provide change or receipts as ...

Livenation

Ticket Seller

Santa Ana, CA

Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock * Assist Manager/Supervisor on pricing initiatives such as:

Augment

Ticket Seller

Texas City, TX · On-site

$12.50/hr

Ticket Sales and Customer Service: * Greet and assist visitors to the Texas City Dike, handling entry ticket sales. * Answer telephone calls, providing detailed information about the Texas City Dike ...

Livenation

Ticket Seller

Phoenix, AZ · On-site

Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock * Assist Manager/Supervisor on pricing initiatives such as:

AEG

Coordinator - Ticket Operations

Kansas City, MO · On-site

Fulfill online and internal gift card sales. * Assist tour department with inventory changes and sales through Tickets.com. * Assist with processing and coordinating digital ticket distribution for ...

AEG

Ticket Seller

Fresno, CA · On-site

$16.90/hr

Process single ticket sales at the box office, assist with group sales and special sales when requested. Distribute will call tickets and event information to upcoming events. * Accurately complete ...

ASM Global

Ticket Seller

Fresno, CA · On-site

$16.90/hr

Process single ticket sales at the box office, assist with group sales and special sales when requested. Distribute will call tickets and event information to upcoming events. * Accurately complete ...

ASM Global

$16.90/hr

Process single ticket sales at the box office, assist with group sales and special sales when requested. Distribute will call tickets and event information to upcoming events. * Accurately complete ...

AEG

Ticket Sales Manager

Stockton, CA · On-site

$40K - $45K/yr

Maintain accurate records of sales activity, appointments, and customer interactions using CRM and ticketing systems * Assist in creating and implementing ticket sales campaigns and promotional ...

AEG

Director, Ticket Sales

Sacramento, CA · On-site

$75K - $85K/yr

... • Assist with the planning and execution of matchday responsibilities, group experiences ... Ticket Sales & Service • Reports to: Sr. Director, Tickets Sales & Service • Location: SRFC ...

ASM Global

Ticket Seller

Huntington, WV

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

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Ticket Sales Assistant information

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How much do ticket sales assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ticket sales assistant in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Sales Assistant, and why are they important?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are some common challenges faced by Ticket Sales Assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What are Ticket Sales Assistants?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.
More about Ticket Sales Assistant jobs
What cities are hiring for Ticket Sales Assistant jobs? Cities with the most Ticket Sales Assistant job openings:
What are the most commonly searched types of Ticket Sales jobs? The most popular types of Ticket Sales jobs are:
What states have the most Ticket Sales Assistant jobs? States with the most job openings for Ticket Sales Assistant jobs include:
What job categories do people searching Ticket Sales Assistant jobs look for? The top searched job categories for Ticket Sales Assistant jobs are:
Ticket Sales Assistant jobs near you
Infographic showing various Ticket Sales Assistant job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.

Ticket Sales Associate

AEG

Long Beach, CA • On-site

$20/hr

Full-time

Posted 26 days ago

Job description

Job Title: Ticket Sales Associate
Reports To: Ticket Sales Manager
Location: Hybrid orRemote (Pacific Standard Time work hours required)
Type: Seasonal (May-September 2026)
Compensation: $20.00/hour | 40 hours per week
FLSA Status: Non-Exempt
About Innovation Baseball Partners (IBP)
Innovation Baseball Partners (IBP) is an ownership group and operating company focused on building a portfolio of independent minor league baseball teams. We believe in the magic of baseball as a force for good-fostering high-quality baseball and strong community connections through innovation, entertainment, and civic pride.
IBP provides resources, scale, and expertise to help each team in our portfolio thrive. Our teams compete in the Pioneer Baseball League, an independent league founded in 1939 that partners with Major League Baseball. ⚾
This is an exciting opportunity to join the Long Beach Coast as a key driver of ticket revenue for Long Beach's newest professional baseball team. We're looking for a motivated, organized, and fan-first individual who is eager to build a career in professional sports sales.
Position Overview
The Ticket Sales Associate supports all aspects of the Long Beach Coast's ticketing operation, with a particular focus on group sales outreach, inbound group inquiry coordination, and individual ticket sales. Reporting to the Ticket Sales Manager, this role is responsible for converting prospects into fans-driving revenue across group packages, season plans, flex packs, and single-game tickets while delivering outstanding service to every buyer.
This is a full-time, seasonal role requiring availability during Pacific Standard Time business hours, with flexibility to support home game needs during the season.
Key Responsibilities
Individual & Season Ticket Sales
  • Sell single-game tickets, flex packs, and mini-plans to individual fans through inbound inquiries and proactive outreach
  • Support season ticket holder acquisition and renewal campaigns as directed by the Ticket Sales Manager
  • Conduct outbound calls and emails to season ticket leads and lapsed buyers to drive re-engagement and new sales
  • Assist with will-call preparation, digital ticket distribution, and buyer support leading up to home games

Group Sales - Outbound
  • Conduct outbound prospecting via phone, email, and LinkedIn to identify and pursue group ticket opportunities with local businesses, organizations, schools, youth sports leagues, nonprofits, and community groups
  • Build and maintain a personal pipeline of group sales prospects; consistently meet or exceed outbound activity targets set by the Ticket Sales Manager
  • Develop and present tailored group ticket packages that align with the prospect's goals, budget, and audience size
  • Follow up persistently and professionally with leads through the full sales cycle from first contact to signed agreement
  • Represent the Long Beach Coast at community events, networking functions, and local organization meetings to generate awareness and group sales leads

Group Sales - Inbound Coordination
  • Serve as the primary point of contact for inbound group sales inquiries via phone, email, and web forms; respond promptly and professionally
  • Qualify inbound leads, assess group size and needs, and guide prospects through available package options
  • Coordinate group event logistics including reserved seating arrangements, pre-game experiences, on-field activities, and any custom add-ons
  • Ensure accurate and timely entry of all group bookings into the ticketing system (Vivenu) and CRM (Hubspot)
  • Communicate group event details to internal stakeholders, including game operations staff, to ensure seamless execution on game day

Ticketing Platform & CRM Operations
  • Process ticket orders, group reservations, and payment plans accurately using Vivenu, the team's primary ticketing platform
  • Maintain clean, up-to-date records for all prospects and accounts in the CRM; log calls, emails, and meetings consistently
  • Pull basic sales reports and pipeline summaries as requested by the Ticket Sales Manager
  • Assist with promotional code creation, comp ticket requests, and ticket inventory management in Vivenu

Customer Service & Fan Experience
  • Deliver exceptional service to every buyer and prospect-before, during, and after the sale
  • Handle buyer questions, ticketing issues, and concerns in a timely and professional manner
  • Serve as a knowledgeable resource on team promotions, the game schedule, seating options, and the Blair Field experience
  • Coordinate with the Ticket Sales Manager to escalate and resolve complex buyer issues

Administrative & Cross-Functional Support
  • Support game-day ticket operations as needed, including group check-in coordination
  • Assist with the preparation of sales materials, group sales decks, and outreach templates
  • Participate in weekly sales team meetings and contribute updates on pipeline status and activity metrics
  • The Ticket Sales Associate may be asked to take on responsibilities outside of this job description in support of the Long Beach Coast and IBP team's broader needs
Qualifications
  • Strong communication skills-written and verbal-with confidence on the phone and in email outreach
  • Self-motivated and results-oriented; comfortable working independently in a remote environment
  • Highly organized with the ability to manage multiple accounts and follow-ups simultaneously
  • Reliable, punctual, and able to maintain consistent PST availability
  • Comfortable with technology; ability to learn ticketing and CRM platforms quickly (Vivenu experience a plus)
  • Willingness to be flexible
Preferred Attributes
  • Prior experience in ticket sales, inside sales, or a customer-facing sales role-sports industry experience a strong plus
  • Familiarity with CRM tools (Salesforce, HubSpot, or similar) and ticketing platforms
  • Genuine enthusiasm for baseball, live sports, or community-driven entertainment
  • Experience with outbound prospecting and meeting or exceeding sales activity targets
  • Degree or coursework in Sports Management, Business, Marketing, or a related field preferred but not required

Why You'll Love Working at the Long Beach Coast
  • Be part of building something new-this is a ground-floor opportunity to shape the sales culture of a growing professional baseball team
  • Work with a passionate, community-focused organization that measures success in fans brought together, not just tickets sold
  • Gain hands-on experience across the full spectrum of sports ticketing-group sales, season plans, box office operations, and fan experience
  • Flexible work environment with a collaborative, mission-driven team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. Why do you want to be the voice of the Long Beach Coast?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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