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Ticket Sales Assistant Jobs (NOW HIRING)

ASM Global

Ticket Seller

Rochester, MN

$14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

Alabama State University

Ticket Seller

Montgomery, AL

$38K/yr

... daily sales reports, assist with collection of report data Greet patrons, answer questions ... as a ticket seller, retail sales associate, cashier, or bank teller with experience processing ...

ASM Global

Ticket Seller

Huntington, WV · On-site

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

ASM Global

Ticket Seller

Rochester, MN · On-site

$14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

AEG

Ticket Sales Representative

Corpus Christi, TX · On-site

Establish relations with book of business to enhance customer service and retention * Assist with ... Ticket Sales and Service * Setting and conducting in arena and out of the office appointments

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

AEG

Ticket Seller

Huntington, WV · On-site

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

ASM Global

Ticket Seller

Rochester, MN

$13.06 - $14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

AEG

Ticket Sales Internship

Cincinnati, OH · On-site

$11 - $12/hr

... to assist with customer transactions and report generation • Assist with season ticket holder ... inbound sales calls • Sell family four packs, voucher packs, & group tickets • Working a ...

Alabama State University

Ticket Seller

Montgomery, AL · On-site

$38K/yr

... daily sales reports, assist with collection of report data * Greet patrons, answer questions ... as a ticket seller, retail sales associate, cashier, or bank teller with experience processing ...

AEG

Ticket Seller

Rochester, MN · On-site

$14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

AEG

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

Boston Celtics

Intern, Ticket Sales

Boston, MA · On-site

$15/hr

Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers * Assist Group Sales with preparing for game nights, including assembling and packaging ...

AEG

Manager - Ticket Sales

Henderson, NV · On-site

As the Manager of Ticket Sales, you should have a strong business sales acumen and leadership ... coaching. * Assist in establishing KPIs and performance benchmarks for Sales Coordinators.

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Ticket Sales Assistant information

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How much do ticket sales assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ticket sales assistant in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Sales Assistant, and why are they important?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are some common challenges faced by Ticket Sales Assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What are Ticket Sales Assistants?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.
More about Ticket Sales Assistant jobs
What cities are hiring for Ticket Sales Assistant jobs? Cities with the most Ticket Sales Assistant job openings:
What are the most commonly searched types of Ticket Sales jobs? The most popular types of Ticket Sales jobs are:
What states have the most Ticket Sales Assistant jobs? States with the most job openings for Ticket Sales Assistant jobs include:
What job categories do people searching Ticket Sales Assistant jobs look for? The top searched job categories for Ticket Sales Assistant jobs are:
Ticket Sales Assistant jobs near you
Infographic showing various Ticket Sales Assistant job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.
Ticket Seller

Ticket Seller

ASM Global

Rochester, MN

$14.06/hr

Part-time

Posted 15 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 209 rated facilities management

Job description

POSITION: Ticket Seller

DEPARTMENT: Box Office

REPORTS TO: Box Office Manager

FLSA STATUS: Hourly

Hourly Wage: $14.06

Benefits Include:
Paid sick time

Job Summary:

The primary responsibility of this position is to process single ticket sales for various events at the Mayo Civic Center. This position will also work Will Call and customer service windows during events, as well as perform any other related ticketing duties. Ticket sellers are expected to maintain accuracy when handling all financial and ticketing transactions.


MAJOR RESPONSIBILITIES:

Includes the following (other duties may be assigned):

  • Process single ticket sales at the box office and assist with group sales when requested.
  • Familiarize self with the various venue layouts.
  • Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies in person, over the telephone, and email.
  • Provide excellent customer service to all guests inside the Mayo Civic Center.
  • Balance all applicable transactions for the date of service and complete all necessary reports before departure.
  • Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
  • Maintain a daily audit of all ticketed events.
  • Performs other related duties as assigned by Box Office Manager or Supervisor.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to pass a credit and background screening. Must be able to work various nights & weekends.

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or general education degree (GED).
  • Computer and cash handling experience strongly preferred.
  • Box office or guest service background preferred.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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