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Ticket Sales Assistant Jobs (NOW HIRING)

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Process single ticket sales at the box office and assist with group sales when requested. * Familiarize self with the various venue layouts. * Answer questions concerning admission fees, fares ...

Ticket Seller

Worcester, MA · On-site

$16.80/hr

... sales. * Process will-call orders and reserved ticket requests according to established procedures. * Assist with ticket reservations made by telephone or other approved methods. * Perform routine ...

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases ... Responsibilities * Assist customers with ticket purchases and inquiries * Provide accurate ...

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases ... Responsibilities * Assist customers with ticket purchases and inquiries * Provide accurate ...

Process single ticket sales at the ticket office and assist with group sales when requested. * Professionally, efficiently, and courteously answers patron's questions concerning prices, availability ...

Accountability for a professional sales culture and adherence to the brand values of the organization. * Assist in participating in ticket sales team staff meetings and facilitating discussion and ...

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Ticket Sales Assistant information

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How much do ticket sales assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket sales assistant in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a ticket sales assistant?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are common challenges faced by ticket sales assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What is a ticket sales assistant?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.
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What cities are hiring for Ticket Sales Assistant jobs?

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What are the most commonly searched types of Ticket Sales jobs?

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What states have the most Ticket Sales Assistant jobs?

States with the most job openings for Ticket Sales Assistant jobs include:

What job categories do people searching Ticket Sales Assistant jobs look for?

The top searched job categories for Ticket Sales Assistant jobs are:

Infographic showing various Ticket Sales Assistant job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.

Ticket Seller

ASM Global

Huntington, WV • On-site

Part-time

Re-posted 19 days ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 254 rated facilities management


Job description

Marshall Health Network Arena
Huntington WV
Job Description
TICKET SELLER
SUMMARY
Under immediate supervision, responsibilities include processing ticket sales. printing will call tickets, taking care of ticket problems, being accountable for cash banks and ticket sale monies at the facility's box office.
ESSENTIAL DUTIES
Include the following. Other duties may be assigned.
  • Process single ticket sales at the box office and assist with group sales when requested.
  • Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
  • Balance all applicable transactions for the date of service and complete all necessary reports before departure.
  • Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
  • Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
  • Maintain a daily audit of all ticketed events.
  • Work extended and/or irregular hours including nights, weekends and holidays, as required.

SKILLS REQUIRED
Position requires ability to:
  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
  • Operate computerized ticketing system and standard office equipment.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Work independently, exercising judgement and initiative.
  • Remain flexible and adjust to situations as they occur.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.

  • Work effectively under pressure and/or stringent schedule and produce accurate results.

EDUCATION AND/OR EXPERIENCE
High School diploma or GED and one to three months related experience and/or training; or an equivalent combination of education and experience.
Hours will vary depending upon events but includes, nights, weekends and holidays.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019