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Ticket Sales Assistant Jobs in Oregon (NOW HIRING)

AEG

VP of Ticketing

Eugene, OR · On-site

Sales & Business Development * Develop and execute revenue-driving campaigns across all ticket products, personally leading engagement with the club's highest-value accounts and prospects. * Oversee ...

City of Umatilla (OR)

Utility Clerk

Umatilla, OR

$55K - $71K/yr

... Assist the Court Clerk in processing payments Issues dog licenses Maintains taxi ticket records and processes ticket sales Complete lien searches Utility Collections Hydrant meter rentals and billing ...

City of Umatilla, OR

Utility Clerk

Umatilla, OR · On-site

$55K - $71K/yr

Maintains cemetery records * Assist the Court Clerk in processing payments * Issues dog licenses * Maintains taxi ticket records and processes ticket sales * Complete lien searches * Utility ...

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Ticket Sales Assistant information

What is a ticket sales assistant?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.

What skills and qualifications are needed to thrive as a ticket sales assistant?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What are common challenges faced by ticket sales assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are the most commonly searched types of Ticket Sales jobs in Oregon?

The most popular types of Ticket Sales jobs in Oregon are:

What are popular job titles related to Ticket Sales Assistant jobs in Oregon?

For Ticket Sales Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Ticket Sales Assistant jobs in Oregon look for?

The top searched job categories for Ticket Sales Assistant jobs in Oregon are:

What cities in Oregon are hiring for Ticket Sales Assistant jobs?

Cities in Oregon with the most Ticket Sales Assistant job openings:

Ticket Sales Assistant jobs near you

VP of Ticketing

Eugene, OR • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Posted 14 days ago

Job description

Overview
Sporting Cascades serves as a regional hub for player development, civic engagement, and cultural identity, offering a platform for aspiring athletes throughout Oregon. Our mission is to combine elite player pathways with vibrant, fan-first experiences to build one of the most compelling and sustainable clubs in North America. Backed by a strong leadership team and guided by the values of innovation, integrity, and impact, Sporting Cascades will elevate professional soccer in the Willamette Valley and inspire a new generation of players and fans.
Role Summary
Reporting directly to the President, the Vice President of Ticketing provides executive oversight of the club's entire ticketing operation - from setting the strategic vision and revenue architecture to ensuring world-class execution across season tickets, group sales, premium seating, and single-game sales. You will define the long-term ticketing roadmap, build and lead a high-performing sales team, and serve as a key member of the club's senior leadership team. This is a foundational executive role with the opportunity to build a ticketing program from the ground up and directly shape how the club builds its fanbase and supporter experience as we embark on our inaugural USL League One season.
Key Responsibilities
Strategy & Revenue
  • Define and drive the overarching ticketing strategy aligned to annual revenue targets, long-term club goals, and broader organizational priorities.
  • Establish departmental KPIs, sales targets, and reporting cadences; deliver regular performance updates to the President and senior leadership team.
  • Identify new revenue streams and inventory categories across season, group, premium, and single-game sales; stay ahead of trends in ticketing, pricing, and fan engagement to position the club competitively.
  • Build and manage the department budget, forecasting revenue and allocating resources to maximize return.

Sales & Business Development
  • Develop and execute revenue-driving campaigns across all ticket products, personally leading engagement with the club's highest-value accounts and prospects.
  • Oversee dynamic and tiered pricing strategies that maximize both revenue and attendance.
  • Drive season ticket, group, and premium seating sales, closing high-value agreements that deliver sustainable revenue for the club.

Fan Retention & Growth
  • Own the season ticket renewal and upsell strategy; drive high retention rates and year-over-year revenue growth across the membership base.
  • Create innovative fan engagement initiatives and ensure exceptional customer service across every touchpoint of the supporter journey.
  • Direct the creation of mid-season recaps, end-of-year reports, and attendance and revenue analyses.

Team Leadership
  • Recruit, develop, and lead the ticket sales team, including direct oversight of sales staff and any future hires as the department grows.
  • Establish scalable processes and best practices for pipeline management, CRM usage, lead generation, and fulfillment tracking.

Cross-Functional & Game Day
  • Collaborate with Marketing, Partnerships, and Operations leadership to align messaging, develop integrated campaigns, hospitality packages, and in-stadium activations.
  • Represent the club at matchdays, community events, league meetings, and industry functions; host members, groups, and prospects as needed.
Qualifications, Education & Experience
  • 8-12+ years in ticket sales or revenue generation with a proven track record of meeting and exceeding revenue targets.
  • 4+ years leading or building a sales team, with demonstrated ability to hire, develop, and retain talent.
  • Direct experience selling sports, venue, or entertainment ticketing strongly preferred.
  • Strong understanding of the ticketing landscape (season memberships, group sales, premium seating, dynamic pricing, and emerging platforms).
  • Proficiency with ticketing systems and CRM platforms (Salesforce, HubSpot, or similar).
  • Excellent communication, presentation, and negotiation skills, with the executive presence to represent the club at the highest levels.
  • Entrepreneurial mindset; comfortable in a fast-paced, startup-like environment.
  • Soccer knowledge strongly preferred; Spanish proficiency a plus.
  • Must be able to work home matchdays (20-25 days per year, often nights and weekends).
Equal Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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