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Ticket Sales Assistant Jobs (NOW HIRING)

Liberty

Director of Ticket Sales

Lynchburg, VA

Reporting to the Associate AD for Ticket Operations and Sales, the Director of Ticket Sales with ... This position will also assist in annual fund donations related to premium seating, Flames Kids ...

The UFL

VP, Ticket Sales & Service

White Plains, NY · On-site

$175 - $200/hr

Accountability for a professional sales culture and adherence to the brand values of the organization. Assist in participating in ticket sales team staff meetings and facilitating discussion and ...

Hornets

Director of Ticket Sales

Charlotte, NC · On-site

... fans. * Assist in managing the ticket sales department's budget and forecasting sales revenue to ensure alignment with organizational financial goals. * Continuously monitor industry trends ...

Uofl

Support maintenance and testing of the ticket management functionality within the CardsMobile app. * Assist in the setup and management of access control systems, ticket scanners, and point-of-sale ...

New

ASM Global

Ticket Seller

Alexandria, LA · On-site

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

ASM Global

Ticket Seller

San Juan, PR · On-site

... ticket sales, exchanges, and tax credits at the facility's box office. Also, acts as liaison ... Greet and assist the public courteously in person. * Accurately manage and account for ticket ...

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Ticket Sales Assistant information

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How much do ticket sales assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket sales assistant in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a ticket sales assistant?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are common challenges faced by ticket sales assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What is a ticket sales assistant?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.
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What are the most commonly searched types of Ticket Sales jobs?

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What states have the most Ticket Sales Assistant jobs?

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Ticket Sales Assistant jobs near you
Infographic showing various Ticket Sales Assistant job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.

Director of Ticket Sales

Liberty University

Lynchburg, VA • On-site

Full-time

Medical, Retirement

Posted 9 days ago

Liberty University rating

8.0

Company rating: 8.0 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

188th of 618 rated colleges and universities

Job description

Reporting to the Associate AD for Ticket Operations and Sales, the Director of Ticket Sales with have the responsibility of managing staff and overseeing ticket sales responsibilities for all NCAA ticketed events (including football, men's and women's basketball and baseball) to generate new revenue, including but not limited to, season tickets, single games, group tickets, mini plans, etc., as well as service existing accounts. This position will also assist in annual fund donations related to premium seating, Flames Kids Club membership, and post season events.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • Lead the day-to-day operations of the sales and service staff including recruiting, hiring, training, and supervising staff.
  • Monitor, manage, and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, and provide follow-up to staff with appropriate feedback and direction for development.
  • Sell tickets through outbound, inbound and renewal sales. Inventory available for sale may include but is not limited to season tickets, season ticket upgrades, upsells & add-ons, group ticket packages, partial/mini-plan packages, single game tickets, parking, post season events, Flames Kids Club and Flames Club memberships. This includes a personal sales goal and contributing to the annual revenue growth.
  • Help to develop and execute season, group, and single ticket sales and marketing plans. Including email creation and marketing through both University Marketing and internal systems (Eloqua), texting campaigns, project requests and more.
  • Prospect and target new sales opportunities to include season tickets and group tickets.
  • Assist the Associate AD with the creation, planning, communication, and implementation of special ticket plans, projects, promotions, and programs.
  • Track and report daily, weekly, and monthly sales figures and relevant accountability.
  • Lead CRM and group ticket systems manager.
  • Assist in staffing athletics events on campus for customer service, marketing and lead generation.
  • Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
  • Works effectively as a team member, embracing and fostering LU's mission.

SUPERVISORY RESPONSIBILITIES
  • Provide oversight and guidance to full time ticket sales and service consultants
  • Provide oversight and guidance to any student workers or volunteers

QUALIFICATIONS AND CREDENTIALS
Education and Experience
Minimum qualifications:
  • Bachelor's degree from an accredited college or university
  • 2-4 years in an athletics ticket office in a ticket sales capacity
  • Ticket system experience (ideally Paciolan or similar system)
  • CRM system experience (ideally Salesforce or similar system)
  • Must be able to perform well under stress and maintain a positive attitude
  • Must be able to stand for hours at a time at both indoor and outdoor events
  • Availability including nights, weekends, and university breaks

Preferred Experience: Cash handling and/or sales, customer service via in-person and over the phone, experience in a Division 1 Athletics Department, and experience with the Paciolan ticketing software system, Eloqua, Salesforce, Ballena, Vozzi, and FEVO or similar industry systems.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
  • Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
  • Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
  • Possess public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
  • Strong organizational skills.
  • Computer and scheduling skills.

Problem Solving
  • Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Physical and Sensory Abilities
  • Required to travel to local and campus locations.
  • May be required to sit to perform deskwork or type on a keyboard.
  • Regularly required to hear and speak in order to effectively communicate orally.
  • Regularly required to stand, walk, and climb stairs to move about the campus.
  • Handle materials, reach overhead, kneel or stoop in order to conduct business.
  • Regularly lift 40 or fewer pounds.

WORKING CONDITIONS
Work Environment
The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. Working environment also includes facilitation of events outdoors. Noise level is dependent on the event but please note that there will be times of high noise level.
Driving Requirements
Use of one's personal vehicle (or LU vehicles) may be required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver's license, an acceptable DMV record, and liability insurance is required.
Time Type
Full time
Location
Onsite
Pay Range
Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.
The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
$55,000.00 - $65,000.00
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

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