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Ticket Sales Assistant Jobs in Indiana (NOW HIRING)

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Ticket Sales Assistant information

What skills and qualifications are needed to thrive as a ticket sales assistant?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are common challenges faced by ticket sales assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What is a ticket sales assistant?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.
What are the most commonly searched types of Ticket Sales jobs in Indiana? The most popular types of Ticket Sales jobs in Indiana are:
What are popular job titles related to Ticket Sales Assistant jobs in Indiana? For Ticket Sales Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket Sales Assistant jobs in Indiana look for? The top searched job categories for Ticket Sales Assistant jobs in Indiana are:
What cities in Indiana are hiring for Ticket Sales Assistant jobs? Cities in Indiana with the most Ticket Sales Assistant job openings:
Ticket Sales Assistant jobs near you
Infographic showing various Ticket Sales Assistant job openings in Indiana as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Student Ticket Office and Sales Assistant

Indiana State University

Terre Haute, IN • On-site

$10/hr

Full-time

Posted 27 days ago

Indiana State University rating

5.4

Company rating: 5.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

595th of 617 rated colleges and universities

Job description

Position Details
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
Please provide a resume and references when applying.
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number
ST2600008
Job Title
Student Ticket Office and Sales Assistant
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 Student Employee
Student Pay Grade
Hourly Wage/Salary
$10.00
Job Summary/Basic Function
Ticket Office and Sales Assistant will perform a variety of office duties related to the daily operations/procedures conducted at the Hulman Center's Ticket Office.
Specific Responsibilities
Work Schedule
Will work some normal office and some nights depending on when we have an event.
Regular office hours are from 8-4:30
Desired Start Date
08/10/2026
Open Date
07/15/2026
Close Date
08/15/2026
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
Indiana State University student enrolled in at least 6 credit hours.
Preferred Relevant Education and Experience
High School diploma or GED
Supervisory Responsibilities
This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Math and basic accounting skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
Ticket Office & Sales Assistant will be responsible for: Selling tickets through the Ticketmaster system for events at Hulman Center, Tilson Auditorium and other venues Answering phone which results in answering questions concerning events at HC & TAF Taking season ticket orders Transferring calls and taking messages, Typing letters and bills, Data entry Distributing mail Preparing miscellaneous blank forms, spreadsheets, reports and etc. Performs other duties as assigned.

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