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Ticket Sales Assistant Jobs in Indiana (NOW HIRING)

Sonicu

Customer Support Supervisor

Indianapolis, IN · On-site

$45K - $60K/yr

... ticket aging and identify stalled or overdue tickets requiring additional attention. * Assist the ... Partner with Customer Success, Sales, Operations, Technical Support, Engineering, and Manufacturing ...

Brightstar Lottery

Material Handler III

Indianapolis, IN · On-site

$16.25 - $40.95/hr

... ticket orders • Assist with processing of product returns • Operate vehicles and assist in loading and unloading trucks • Process various tracking reports • Maintain POS inventories for sales ...

Chuck E. Cheese

Assistant Restaurant Manager

Avon, IN · On-site

Build sales and maximize profits by effectively recruiting, training, developing and motivating ... Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean ...

FACE FOUNDRIÉ

Client Experience Lead

Westfield, IN · On-site

$56.50 - $74/hr

Assistant Manager Experience Preferred: Esthetician or Cosmetology License The Client Experience ... Responsible for meeting financial metrics including service revenue, average ticket, guest count ...

FACE FOUNDRIÉ

Client Experience Lead

Indianapolis, IN · On-site

Assistant Manager Experience Preferred: Esthetician or Cosmetology License The Client Experience ... Responsible for meeting financial metrics including service revenue, average ticket, guest count ...

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Ticket Sales Assistant information

What is a ticket sales assistant?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.

What skills and qualifications are needed to thrive as a ticket sales assistant?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What are common challenges faced by ticket sales assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are the most commonly searched types of Ticket Sales jobs in Indiana?

The most popular types of Ticket Sales jobs in Indiana are:

What are popular job titles related to Ticket Sales Assistant jobs in Indiana?

For Ticket Sales Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Sales Assistant jobs in Indiana look for?

The top searched job categories for Ticket Sales Assistant jobs in Indiana are:

What cities in Indiana are hiring for Ticket Sales Assistant jobs?

Cities in Indiana with the most Ticket Sales Assistant job openings:

Ticket Sales Assistant jobs near you
Infographic showing various Ticket Sales Assistant job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.

Sales and Customer Service Associate

Scenthound Carmel, IN

Carmel, IN • On-site

Other

Re-posted 2 days ago

Job description

Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Company parties

Competitive salary

Free food & snacks

Free uniforms

Training & development

Are you a sales-driven individual with a passion for building relationships and a love for dogs? Scenthound is looking for a highly motivated Front Desk & Membership Sales Associate to join our pack! In this pivotal role, you'll be the face of our brand, educating dog parents on the benefits of our wellness services and driving membership sales. If you're a self-starter who thrives in a goal-oriented environment and genuinely enjoys connecting with people (and their pups!), we want to hear from you.

What You'll Bring to the Pack: We're searching for an energetic and results-focused individual who is excited to hit the ground running.

This position requires:

Proven sales experience with a strong track record of meeting or exceeding targets, especially in membership or recurring service sales.

Exceptional customer service skills with a knack for building rapport and trust.

Proficiency with computer systems and technology.

A genuine passion for dogs and a belief in the importance of their health and wellness.

Reliable transportation.

Willingness to work in a smoke-free environment.

Your Mission: Drive Sales & Create Raving Fans

As a Front Desk & Membership Sales Associate, you'll be instrumental in growing our membership base and ensuring an exceptional experience for every customer.

Key responsibilities include:

Proactively educate customers on our health and wellness services, confidently articulating the value and benefits to drive membership sales.

Achieve and exceed key performance indicators (KPIs), including average ticket price and rebook ratio, through strategic membership sales, service add-ons, and retail product recommendations.

Actively develop membership leads and consistently follow up with potential members to convert them into loyal Scenthound families.

Manage incoming calls, efficiently schedule customer appointments, and meticulously maintain customer profiles and records.

Accurately handle daily cash transactions and manage the cash drawer.

Expertly manage customer expectations, resolve concerns, and implement strategies to maximize membership retention.

Maintain the highest standards of cleanliness and presentation in the reception area, adhering to all Scenthound sanitary practices.

Undertake additional tasks and duties as assigned by the Scenter Manager.

Perks & Benefits:

We believe in rewarding our team members for their hard work and dedication.

Clear career growth path with direct opportunities for advancement to Assistant Manager and Manager positions.

Competitive hourly base pay, uncapped sales bonuses, and tips, providing significant earning potential.

Merit-based pay increases recognizing your performance and contributions.

Complimentary Scenthound service membership for your furry friend.

Skills & Abilities That Will Make You Shine:

Unwavering confidence in selling services and products, with a persuasive and customer-centric approach.

Exceptional ability to connect with both canine and human customers, providing outstanding service that builds lasting relationships.

A quick learner who can master our services and products to effectively educate dog parents, speaking passionately about our values and culture.

Excellent verbal and written communication skills for clear and effective interactions with team members and dog parents, both in person and over the phone.

A resourceful and independent problem-solver, guided by Scenthound's values and culture.

Strong attention to detail in all tasks, from managing appointments to handling transactions.

Superb time-management and organizational skills, ensuring efficient scheduling and operations.

High level of accountability, holding yourself and others to Scenthound's standards of excellence.

If you're ready to make a significant impact on our business while helping dogs live healthier, happier lives, we encourage you to apply!

Apply