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Ticket Operations Jobs in Indiana (NOW HIRING)

Livenation

Box Office Supervisor

Indianapolis, IN

Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.) * Assist and support box office staff in any of their job functions, as needed

New

Shared Practices Group

Sales Consultant

Indianapolis, IN · On-site

$90K - $150K/yr

Collaborate with doctors and operations teams to drive revenue Requirements: What We're Looking For * 2+ years of sales experience (inside sales, B2C, or high-ticket preferred) * Proven ability in ...

Arbor Homes

Service Desk Manager

Indianapolis, IN

Manage daily operations of the IT Service Desk, including ticket queues, workload balancing, and service quality. * Lead, mentor, and develop Service Desk team members through coaching, training, and ...

New

USIC

Application Support Analyst

Indianapolis, IN · Remote

$70K - $80K/yr

Create and/or refine requirements for technical implementation to drive changes in Field Operations specific to Ticket Handling, Ticket Automation, Dispatch, Routing, and Technician Experience

USIC

Application Support Analyst

Indianapolis, IN · On-site

$70K - $80K/yr

Create and/or refine requirements for technical implementation to drive changes in Field Operations specific to Ticket Handling, Ticket Automation, Dispatch, Routing, and Technician Experience

GQT movies

Cast Member

Huntington, IN

Our cast members are designed to be utility players in our operation. The cast members need to be able to do transactions on our POS (ticket sales/food/drinks), serve food and drinks, clean and ...

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How much do ticket operations jobs pay per hour?

As of May 29, 2026, the average hourly pay for ticket operations in Indiana is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $26.30 per hour, depending on experience, location, and employer.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.
More about Ticket Operations jobs
What are the most commonly searched types of Ticket Operations jobs in Indiana? The most popular types of Ticket Operations jobs in Indiana are:
What are popular job titles related to Ticket Operations jobs in Indiana? For Ticket Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Indiana look for? The top searched job categories for Ticket Operations jobs in Indiana are:
What cities in Indiana are hiring for Ticket Operations jobs? Cities in Indiana with the most Ticket Operations job openings:
Ticket Operations jobs near you
Network Operations Center (NOC) Analyst - DoD

Network Operations Center (NOC) Analyst - DoD

Resource Management Concepts, Inc.

Crane, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

RMC is looking for a skilled Network Operations Center (NOC) Analyst to support IT and cybersecurity functions at NSWC Crane. The chosen candidate will be responsible for continuous monitoring, threat detection, incident response, network operations oversight, and providing support for Risk Management Framework (RMF) compliance within a Department of Defense (DoD) Research, Development, Test & Evaluation (RDT&E) setting.
This position demands strong analytical abilities, expertise in security monitoring platforms, and the capacity to work effectively in a mission-focused government environment.
Security Operations & Threat Monitoring
  • Perform thorough log analysis including:
    • Trellix (ESS)
    • Microsoft Defender for Endpoints (MDE)
    • Firewall Logs
    • Data Loss Prevention (DLP)
    • Intrusion Detection Systems (IDS)
    • System and application logs
    • AAA logs
    • Web proxy logs
  • Utilize tools such as Splunk, Microsoft Defender for Endpoint (MDE), and SolarWinds Orion.
  • Evaluate security alerts, investigate incidents, and coordinate efforts for containment, eradication, and recovery.
  • Develop and maintain SIEM dashboards, alerts, correlation rules, and reporting metrics.
  • Document incidents thoroughly, deliver accurate metrics, and prepare post-incident analysis reports.
  • Engage in post-incident reviews and drive process improvements.
Network Operations Center (NOC) Monitoring
  • Provide infrastructure monitoring at the NOC level using SolarWinds Orion.
  • Monitor network devices, servers (Windows/Linux), virtual infrastructure, storage systems, and essential services.
  • Assess performance baselines, bandwidth usage, interface errors, and system health indicators.
  • Correlate infrastructure alerts with security events to differentiate between operational issues and potential cyber threats.
  • Escalate outages, performance issues, and system anomalies to the appropriate teams.
  • Maintain alert thresholds, monitoring configurations, and performance reports.
Vulnerability Management
  • Perform vulnerability assessments using Tenable.SC and analyze scan results.
  • Track remediation activities and coordinate with system owners.
  • Validate mitigation efforts and confirm closure of findings.
  • Support risk-based prioritization of vulnerabilities.
Assessment & Authorization (A&A) / RMF Support
  • Assist with Risk Management Framework (RMF) lifecycle processes.
  • Support validation of controls, collection of artifacts, and documentation.
  • Maintain and update Plans of Action and Milestones (POA&M) records.
  • Support continuous monitoring (ConMon) requirements.
  • Help manage RMF packages in eMASS or comparable systems.
  • Assist with audits and demonstrate compliance with DoD cybersecurity controls.
  • Review and mitigate identified risks collaboratively with the ISSO and Authorizing Official (AO).
Operational & Administrative Duties
  • Respond promptly to service requests and keep detailed ticket documentation.
  • Record resolution procedures, time spent, follow-up actions, and related change requests.
  • Collaborate with cybersecurity, network, and systems teams to ensure effective incident tracking and resolution.
  • Work independently and within cross-functional teams in a dynamic RDT&E environment.

Requirements
Required Qualifications
  • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline preferred (or equivalent professional experience).
  • 1 to 3+ years of experience in Security Operations Center (SOC), cybersecurity operations, or network monitoring.
  • Proficiency with SIEM tools, such as Splunk.
  • Experience utilizing enterprise monitoring platforms like SolarWinds Orion.
  • Solid understanding of incident response procedures and threat detection techniques.
  • Familiarity with vulnerability management systems and remediation processes.
  • Knowledgeable in Risk Management Framework (RMF) and Department of Defense (DoD) cybersecurity compliance standards.
  • Must hold an active DoD security clearance or be able to obtain one.
  • Required DoD 8570/8140 certification, such as Security+.
Desired Qualifications
  • Experience supporting Department of Defense (DoD) or Research, Development, Test, and Evaluation (RDT&E) environments.
  • Hands-on experience with the Enterprise Mission Assurance Support Service (eMASS).
  • Knowledge of NIST SP 800-53 security control frameworks.
  • Excellent written and verbal communication abilities.
  • Capability to present technical findings effectively to leadership.

Benefits
At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees.
RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.
Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current annual salary range for this position will be $50,000 to $75,000.

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