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Ticket Operations Jobs in Indiana (NOW HIRING)

AEG

Ticket Services Assistant

Indianapolis, IN · On-site

$1.75K/mo

Ticket Services Manager Location : Indianapolis, IN Status : Internship, Exempt Dates: May 2026 ... operations related to the tickets department including sales, services, premium services and ...

AEG

Ticket Sales Account Executive

Indianapolis, IN · On-site

Ticket Sales Account Executive Reports to : Ticket Sales Manager Direct reports : None Location ... In continuous operation since 1902, the organization believes in creating affordable and memorable ...

AEG

Account Executive, Noblesville

Noblesville, IN · On-site

Collaborate with marketing, ticket operations, and sponsorship teams to drive comprehensive campaign results. * Conduct pre- and post-event meetings with internal departments and clients to assess ...

AEG Presents

Game Day Operations Internship

Terre Haute, IN · On-site

$14.50 - $19/hr

You will work in multiple areas of Game Day Operations including Merchandise, Game Day Ticket Sales, Customer Service, On-Field, Entertainment, Video Production and so much more! Working with REX ...

AEG

Game Day Operations Internship

Terre Haute, IN · On-site

$14.50 - $19/hr

You will work in multiple areas of Game Day Operations including Merchandise, Game Day Ticket Sales, Customer Service, On-Field, Entertainment, Video Production and so much more! Working with REX ...

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application ... Knowledge of customer service and service ticket management methodologies. * Excellent written ...

FACE FOUNDRIÉ

Operations Manager

Westfield, IN · On-site

Operations: * Demonstrates high standards in customer service ... Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail ...

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How much do ticket operations jobs pay per hour?

As of May 28, 2026, the average hourly pay for ticket operations in Indiana is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $26.30 per hour, depending on experience, location, and employer.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.
More about Ticket Operations jobs
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What cities in Indiana are hiring for Ticket Operations jobs? Cities in Indiana with the most Ticket Operations job openings:
Ticket Operations jobs near you

Ticket Services Assistant

AEG

Indianapolis, IN • On-site

$1.75K/mo

Full-time

Posted 28 days ago

Job description

Ticket services Assistant
Reports to: Ticket Services Manager
Location: Indianapolis, IN
Status: Internship, Exempt
Dates: May 2026 - September 30, 2026
Hours: 40+ hours per week in addition to all home games and public events
Pay: $1,750 monthly stipend
Position Summary
Provide a high level of customer service and assistance to all operations related to the tickets department including sales, services, premium services and special events.
Responsibilities
  • Service inbound customer phone calls and ticket orders keeping customer service a top priority.
  • Service and process Full Season, Mini Season, Suite, Group, and Individual ticket accounts.
  • Execute daily ticket sales from point-of-sale terminals.
  • Staff ticket windows in box office on game days on a rotating schedule.
  • Provide strong support for the ticket sales team while partnering with ticket sales executives to assist as needed.
  • Provide support for all ticketing needs including the troubleshooting of online digital ticketing needs.
  • Responsible for the counting and reconciling of daily money deposits.
  • Maintain accurate database files and customer information utilizing ticketing databases.
  • Recognize opportunities to enhance revenue and customer experiences whenever possible.
  • Assist field operations with field maintenance - pulling tarp, clearing fireworks, etc.
  • Assist marketing department with distributing materials around the community as needed
  • Represent the Indians at various community outreach events.
  • Game day shuttle and front desk shifts in season, as assigned, on a rotating schedule.
  • Assist with public and private stadium events, as needed, including the Victory Field Classic, City/County Championships, IHSAA State Finals, etc.
  • Other duties as assigned.

Minimum Qualifications
Bachelor's degree or equivalent or currently enrolled in a college/university. Ability to work nights, weekends and holidays as required.
Skills & Abilities
  • Character traits include enthusiasm, honesty and integrity and an eagerness to learn.
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • Ability to and experience with counting and handling money.
  • Proficient with Microsoft Office (Word, Excel, Outlook).
  • Ability to work up to 14 hours per day, up to 85 hours per week (in-season).

About the Indianapolis Indians
The Indianapolis Indians are the professional Triple-A baseball club affiliate of the Pittsburgh Pirates. In continuous operation since 1902, the organization believes in creating affordable and memorable experiences for fans so they can grow closer together with family, friends, and the community through the game of baseball. The Indians play their home games at Victory Field, a 13,750-seat ballpark located in downtown Indianapolis and White River State Park. The venue opened in 1996 and has received numerous national accolades as one of the best minor league ballparks in the United States. The team has led Minor League Baseball in combined total attendance over the past 14 seasons. In 2018, the organization was recognized as Ballpark Digest Team of the Year. It was also named a 2019 Best Places to Work by the Indiana Chamber of Commerce.
Equal Opportunity Statement:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Questions:
  1. How early could you start?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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