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Ticket Operations Manager Jobs in Madison, WI (NOW HIRING)

Brightstar Lottery

Data Center Supervisor I

Madison, WI · On-site

$40K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for assisting in the management of the day-to-day operation of the Control Room and its ... and ticket distribution. Technical knowledge operating systems utilities used to diagnose and ...

Brightstar Lottery

Data Center Supervisor I

Madison, WI · On-site

$40K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for assisting in the management of the day-to-day operation of the Control Room and its ... and ticket distribution. Technical knowledge operating systems utilities used to diagnose and ...

Draper Brothers Chophouse

Lead Line Cook

Madison, WI · On-site

$20 - $25/hr

... managing the broiler station and supporting overall line operations in a high-volume steakhouse ... Coordinate ticket timing with other stations to ensure all dishes are completed simultaneously.

Public Consulting Group

Client Service Associate 2

Madison, WI · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... operations improvement firm that partners with health, education, and human services agencies to ... Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients ...

RAGS TO RIO INC

Sales Associate

Madison, WI · On-site

$14 - $16/hr

... management in daily store operations, including the buying of used merchandise. MAJOR AREAS OF ... Price and ticket items appropriately based on pricing/buying guidelines. Restock store following ...

RAGS TO RIO INC

Sales Associate

Madison, WI · On-site

$14 - $16/hr

... management in daily store operations, including the buying of used merchandise. MAJOR AREAS OF ... Price and ticket items appropriately based on pricing/buying guidelines. Restock store following ...

Sub-Zero & Wolf Appliance

EWM Site Support Lead

Madison, WI

  • Medical

  • Dental

  • Vision

  • Retirement

... operations, and bar code scanning * Troubleshoot and resolve EWM incidents * Monitor the Warehouse Management Monitor for exceptions, aging deliveries, and bottlenecks * Manage case creation, ticket ...

Walbec Group

Seasonal Scale Operator/Dispatcher

Madison, WI · On-site

$16 - $20.75/hr

  • Dental

  • Vision

  • PTO

Weigh and ticket incoming and outgoing truck loads * Print tickets and handle customer issues ... Provide administrative support to the Site Managers and quarry staff * Handle cash transactions and ...

Walbec Group

Seasonal Scale Operator/Dispatcher

Madison, WI · On-site

$16 - $20.75/hr

  • Dental

  • Vision

  • PTO

Weigh and ticket incoming and outgoing truck loads * Print tickets and handle customer issues ... Provide administrative support to the Site Managers and quarry staff * Handle cash transactions and ...

Sub-Zero Group, Inc.

EWM Site Support Lead

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... operations, and bar code scanning * Troubleshoot and resolve EWM incidents * Monitor the Warehouse Management Monitor for exceptions, aging deliveries, and bottlenecks * Manage case creation, ticket ...

SpartanNash Company

Cash Office Associate

Madison, WI · On-site

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to perform all phases of the store's cash office operations in an accurate ...

FreshFin

Shift Lead

Madison, WI

$16 - $20/hr

  • Life

  • Retirement

  • PTO

You will be cross-trained to support both front-of-house and kitchen operations. Your Impact as a ... Leading the Team will be a primary focus of your role when the Management Team is not present. This ...

FreshFin

Shift Lead

Madison, WI

$16 - $20/hr

  • Life

  • Retirement

  • PTO

You will be cross-trained to support both front-of-house and kitchen operations. Your Impact as a ... Leading the Team will be a primary focus of your role when the Management Team is not present. This ...

UW Credit Union

Support Engineer II

Madison, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Manage core financial platform and operating system. * Design and configure integration ... Operational Excellence * Take ownership of customer issues reported and see problems through to ...

UW Credit Union

Support Engineer II

Madison, WI · On-site

$87K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

Manage core financial platform and operating system. * Design and configure integration ... Operational Excellence * Take ownership of customer issues reported and see problems through to ...

UW Credit Union

Support Engineer II

Madison, WI · On-site

$87K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage core financial platform and operating system. * Design and configure integration ... Operational Excellence * Take ownership of customer issues reported and see problems through to ...

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Showing results 21-40

All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Madison, WI

Ticket Operations Manager information

See Madison, WI salary details

$31.2K

$64K

$119.4K

How much do ticket operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for ticket operations manager in Madison, WI is $63,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $78,100.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What are popular job titles related to Ticket Operations Manager jobs in Madison, WI?

For Ticket Operations Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Madison, WI look for?

The top searched job categories for Ticket Operations Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Ticket Operations Manager jobs?

Cities near Madison, WI with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Madison, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,950 per year, or $30.7 per hour.

Data Center Supervisor I

Brightstar Lottery

Madison, WI • On-site

$40K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

This role is on site 5 days/week in Madison, WI.

Responsible for assisting in the management of the day-to-day operation of the Control Room and its interactions with the lottery and vendors to ensure continuous system up-time and the highest level of operational efficiency.

  • Ensures control room operates in a continuous and trouble-free manner. Troubleshoots problems through shift leads and Computer Operators
  • Coordinates and schedules Computer Operators, directs work, and evaluates operational performance
  • Maintains inventory and orders supplies when necessary
  • Ensures performance plans, memos, and reports are distributed, understood, utilized and made available to all Computer Operators
  • Assists in revising or establishing new systems to improve productivity and computer efficiency. Develops procedures and control mechanisms to improve operations and reduce operational errors.
  • Interfaces daily with customers and vendors.
  • Monitors quality assurance and security of data.
  • Ensures daily production of systems to include software and hardware changes and serving as client liaison. Ability to define and perform verification that the test process has been performed correctly, analyze results and recommend test process improvements.
  • Monitors, tracks and manages the configuration, accessing delivery process of software coding for the lottery--including games, parameters, odds and claims.
  • Verifies and analyzes the accuracy and quality of the hardware and software products through maintenance, attention to detail and work environment. Provides recommendations to manager for systems needs and all external and internal factors related to the control room.
  • Performs additional duties and responsibilities as assigned.
Qualifications

Minimum Education:

  • Bachelor's Degree or equivalent

Years of Experience:

  • 2-4 years with balance of supervisory and technical skills

Preferred:

  • Basic understanding of lottery operations including systems, sales, retailer network management, POS (including wagers, validations, messages), game features, procurement and administration. General lottery operations including sales, security, back-up and internal control systems, retailer networks, prize payouts and ticket distribution. Technical knowledge operating systems utilities used to diagnose and identify hardware and software problems and failures
Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-LM1

#LI-ONSITE

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $40,887 - $115,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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