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Enlightened

CSR (Jersey City, NJ) Temporary

Jersey City, NJ · On-site

$16.75 - $22.75/hr

Temporary Customer Service Center Representative (CSR) As one of the Washington Metropolitan area's fastest-growing IT companies, we are always looking for creative, passionate, and responsible ...

Marquee Staffing - CB

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Customer Service Rep

Carlsbad, CA · On-site

$24 - $25/hr

Customer Support Data Entry Clerk Customer Service Department Medical Manufacturing Company Position Summary A leading medical manufacturing company is seeking a temporary Customer Support Data Entry ...

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How much do temp customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for temp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a temp customer service job?

Temp customer service jobs are short-term positions where individuals assist customers with inquiries, complaints, and support needs, typically on behalf of a company. These roles are usually filled through staffing agencies or directly by companies to handle busy periods, special projects, or staff shortages. Temp customer service representatives may work in call centers, retail, or remotely, and the assignments can last from a few days to several months. The main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction. These jobs can be a good way to gain experience or bridge employment gaps.

What are the key skills and qualifications needed to thrive as a temp customer service representative?

To thrive as a Temp Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and a positive attitude help individuals excel in managing diverse customer interactions and rapidly changing situations. These skills and qualities are crucial for providing efficient support, maintaining customer satisfaction, and ensuring smooth workflow during temporary assignments.

What are some common challenges faced by temp customer service representatives, and how can they be addressed?

Temp Customer Service representatives often face the challenge of quickly adapting to new systems and company protocols, as assignments can vary from one organization to another. Additionally, building rapport with permanent team members and understanding the company's customer base in a short period can be difficult. To succeed, it's important to proactively ask questions, take detailed notes during training, and seek feedback from supervisors. Demonstrating flexibility and a willingness to learn will help you integrate smoothly and deliver quality service.

What is the difference between Temp Customer Service vs Customer Service Representative?

AspectTemp Customer ServiceCustomer Service Representative
CredentialsNone or minimal; may require basic computer skillsHigh school diploma; sometimes post-secondary education
Work EnvironmentTemporary assignments, often in call centers or retailPermanent or long-term roles in various industries
Employer UsageUsed by staffing agencies for short-term needsEmployed directly by companies for ongoing customer support
Search/Comparison IntentLooking for temporary customer service roles or gigsSeeking stable, full-time customer service careers

Temp Customer Service roles are short-term, often through staffing agencies, with minimal credentials required. Customer Service Representatives typically hold permanent positions with more responsibilities and credentials. The main difference lies in job duration and employment type, though both roles focus on assisting customers and require strong communication skills.

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What cities are hiring for Temp Customer Service jobs?

Cities with the most Temp Customer Service job openings:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

What states have the most Temp Customer Service jobs?

States with the most job openings for Temp Customer Service jobs include:

What are popular job titles related to Temp Customer Service jobs?

For Temp Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Temp Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR (Jersey City, NJ) Temporary

Jersey City, NJ • On-site

Enlightened
See more jobs at Enlightenedexternal

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Temporary Customer Service Center Representative (CSR)

As one of the Washington Metropolitan area's fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened.

We are hiring a Temporary Customer Service Center Representative (CSR) to support Port Authority Trans-Hudson (PATH) riders and staff. This is a four-month temporary assignment. The CSR serves as an initial point of contact for PATH customers, using established procedures and troubleshooting tools to provide timely, accurate, and effective assistance.

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center.

Key Responsibilities
  • Provide support via phone, email, and other channels while documenting all inquiries and resolutions.
  • Register various fare cards by entering data into the central database and PCPS website.
  • Handle lost or malfunctioning card claims, including processing replacements and updating records.
  • Investigate and resolve issues related to ticket vending machines and advise customers of next steps.
  • Process new and replacement web orders and maintain related spreadsheets.
  • Assist with refund and transaction investigations, providing analysis for supervisor review.
  • Execute product and monetary refunds through the central database and PATH website per guidelines.
  • Monitor and escalate incomplete or missing transactions to the Team Lead.
  • Advise customers on PCPS technical issues and guide appropriate actions.
  • Provide clear, knowledgeable guidance to help customers make informed decisions.
Required Qualifications
  • High School Diploma or equivalent.
  • At least 2 years of customer service experience, including high-volume call center support
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong written, verbal, and interpersonal communication skills
  • Ability to work independently and remain professional under pressure.
  • Minimum of 1 year collaborating across diverse teams
Preferred
  • Minimum of 1 year of college (30 credit hours).
  • Experience in financial services or banking.

The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data.

At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:

  • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)
  • Flexible Spending Accounts (FSA)
  • 401(k) Retirement Plan
  • Paid Holidays, Vacation, & Sick Leave
  • Professional Training & Development Reimbursement

Please note, these benefits are available exclusively to full-time employees of Enlightened.

Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

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