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Varite

Senior Client Service Representative #

Boston, MA · On-site

$21 - $28.75/hr

Boston, MA 02110 (Hybrid) 6+ Months Contract to Hire The Senior Client Service Representative provides timely and accurate resolution of client inquiries to ensure exceptional levels of client ...

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How much do sr client service rep jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for sr client service rep in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Sr Client Service Rep vs Client Service Representative?

AspectSr Client Service RepClient Service Representative
Required CredentialsHigh school diploma; experience; sometimes certifications in customer serviceHigh school diploma; entry-level experience
Work EnvironmentCall centers, corporate offices, client-facing rolesCall centers, retail, corporate offices
Employer & Industry UsageFinancial services, telecom, insuranceRetail, banking, healthcare
Comparison Search IntentUnderstanding seniority and responsibilitiesEntry-level customer service roles

The main difference between a Sr Client Service Rep and a Client Service Representative lies in experience, responsibilities, and sometimes certifications. The senior role typically involves handling more complex client issues, mentoring junior staff, and having a deeper understanding of products and services. Both roles are common in customer service environments across various industries, but the senior position indicates a higher level of expertise and responsibility.

What does a senior client service representative do?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures customer satisfaction. They often handle complex problems, provide product or service information, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the role of a senior client service representative?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures client satisfaction. They often handle complex problems, provide product or service guidance, and may mentor junior staff while using CRM tools to track interactions.
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Sr Client Service Rep jobs near you
Infographic showing various Sr Client Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Senior Client Service Rep

Global Channel Management

Manhattan, NY • On-site

$21.25 - $29.25/hr

Other

Re-posted 8 days ago

Job description

About the job Senior Client Service Rep
Sr Client Service Rep needs 3+ years experience
Sr Client Service Rep requires:

  • Client rep
  • Customer service
  • CRM
Sr Client Service Rep duties:
  • Support client meeting preparation by facilitating creation of materials
  • Help identify, escalate and resolve problems for any issues affecting the client experience
  • Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
  • Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
  • Supports the completion of due diligence and client questionnaires
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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