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$12

$23

$35

How much do sr client service rep jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for sr client service rep in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What does a senior customer service rep do?

A senior customer service representative handles complex customer inquiries, resolves issues, and provides support to ensure customer satisfaction. They often mentor junior staff, use customer management software, and may handle escalations or special cases to maintain service quality.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered an entry-level position that provides foundational skills in communication, problem-solving, and customer interaction. It can serve as a stepping stone to more advanced roles in sales, account management, or client relations, especially with experience and additional training. However, the suitability depends on individual career goals and the specific company's job requirements.

What is the difference between Sr Client Service Rep vs Client Service Representative?

AspectSr Client Service RepClient Service Representative
Required CredentialsHigh school diploma; experience; sometimes certifications in customer serviceHigh school diploma; entry-level experience
Work EnvironmentCall centers, corporate offices, client-facing rolesCall centers, retail, corporate offices
Employer & Industry UsageFinancial services, telecom, insuranceRetail, banking, healthcare
Comparison Search IntentUnderstanding seniority and responsibilitiesEntry-level customer service roles

The main difference between a Sr Client Service Rep and a Client Service Representative lies in experience, responsibilities, and sometimes certifications. The senior role typically involves handling more complex client issues, mentoring junior staff, and having a deeper understanding of products and services. Both roles are common in customer service environments across various industries, but the senior position indicates a higher level of expertise and responsibility.

What job makes $10,000 a month without a degree?

A Senior Client Service Representative can potentially earn $10,000 a month through commissions, bonuses, and high-volume client accounts, especially in industries like finance or technology. Success in such roles often depends on experience, sales skills, and performance, rather than formal education.

What is the highest paid customer service job?

Senior client service representatives in specialized industries such as finance, technology, or healthcare can earn higher salaries, often exceeding $70,000 annually. Executive-level customer service roles, like Customer Service Director or VP, tend to have higher compensation, especially with leadership responsibilities and relevant certifications.
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Sr Client Service Rep jobs near you
Senior Client Service Rep

Senior Client Service Rep

Global Channel Management

Manhattan, NY • On-site

$21.25 - $29.25/hr

Other

Posted 6 days ago

Job description

About the job Senior Client Service Rep
Sr Client Service Rep needs 3+ years experience
Sr Client Service Rep requires:

  • Client rep
  • Customer service
  • CRM
Sr Client Service Rep duties:
  • Support client meeting preparation by facilitating creation of materials
  • Help identify, escalate and resolve problems for any issues affecting the client experience
  • Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
  • Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
  • Supports the completion of due diligence and client questionnaires
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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