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Sr Client Service Rep Jobs in Washington (NOW HIRING)

GoodVets

Client Service Representative

Silver Spring, MD · On-site

$19.25 - $24/hr

Client Service Representative GoodVets Silver Spring - Silver Spring, MD Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate ...

GoodVets

Client Service Representative

Silver Spring, MD · On-site

$19.25 - $24/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Silver Spring, MD · On-site

$16.50 - $22.50/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

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Sr Client Service Rep information

What is the difference between Sr Client Service Rep vs Client Service Representative?

AspectSr Client Service RepClient Service Representative
Required CredentialsHigh school diploma; experience; sometimes certifications in customer serviceHigh school diploma; entry-level experience
Work EnvironmentCall centers, corporate offices, client-facing rolesCall centers, retail, corporate offices
Employer & Industry UsageFinancial services, telecom, insuranceRetail, banking, healthcare
Comparison Search IntentUnderstanding seniority and responsibilitiesEntry-level customer service roles

The main difference between a Sr Client Service Rep and a Client Service Representative lies in experience, responsibilities, and sometimes certifications. The senior role typically involves handling more complex client issues, mentoring junior staff, and having a deeper understanding of products and services. Both roles are common in customer service environments across various industries, but the senior position indicates a higher level of expertise and responsibility.

What does a senior client service representative do?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures customer satisfaction. They often handle complex problems, provide product or service information, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the role of a senior client service representative?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures client satisfaction. They often handle complex problems, provide product or service guidance, and may mentor junior staff while using CRM tools to track interactions.

What are popular job titles related to Sr Client Service Rep jobs in Washington?

For Sr Client Service Rep jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Sr Client Service Rep jobs in Washington look for?

The top searched job categories for Sr Client Service Rep jobs in Washington are:

Sr Client Service Rep jobs near you
Infographic showing various Sr Client Service Rep job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Client Service Representative

VCA Animal Hospitals

Centreville, VA

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary

Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously.   With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.   The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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