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Sr Client Service Rep Jobs in Washington (NOW HIRING)

Banfield

Client Service Representative

Springfield, VA · On-site

$16.75 - $22.75/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the posting date. A career at Banfield means you'll find yourself working in the pet healthcare field ...

STRIDER, LLC

Senior Client Advisor

Mclean, VA · On-site

Reporting to the Senior Director of Advisory Services, you will guide clients through assessments ... Represent Strider at customer events, workshops, and industry conferences. * Deliver presentations ...

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Sr Client Service Rep information

What is the difference between Sr Client Service Rep vs Client Service Representative?

AspectSr Client Service RepClient Service Representative
Required CredentialsHigh school diploma; experience; sometimes certifications in customer serviceHigh school diploma; entry-level experience
Work EnvironmentCall centers, corporate offices, client-facing rolesCall centers, retail, corporate offices
Employer & Industry UsageFinancial services, telecom, insuranceRetail, banking, healthcare
Comparison Search IntentUnderstanding seniority and responsibilitiesEntry-level customer service roles

The main difference between a Sr Client Service Rep and a Client Service Representative lies in experience, responsibilities, and sometimes certifications. The senior role typically involves handling more complex client issues, mentoring junior staff, and having a deeper understanding of products and services. Both roles are common in customer service environments across various industries, but the senior position indicates a higher level of expertise and responsibility.

What does a senior client service representative do?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures customer satisfaction. They often handle complex problems, provide product or service information, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the role of a senior client service representative?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures client satisfaction. They often handle complex problems, provide product or service guidance, and may mentor junior staff while using CRM tools to track interactions.

What are popular job titles related to Sr Client Service Rep jobs in Washington?

For Sr Client Service Rep jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Sr Client Service Rep jobs in Washington look for?

The top searched job categories for Sr Client Service Rep jobs in Washington are:

Sr Client Service Rep jobs near you
Infographic showing various Sr Client Service Rep job openings in Washington as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Client Service Representative

West River, MD • On-site

Muddy Creek Animal Hospital
See more jobs at Muddy Creek Animal Hospitalexternal

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Client Service Representative

Muddy Creek Animal Hospital — West River, MD
Pay: $17-18/hr

If you’re the kind of person who can answer the phone, help a nervous pet parent, keep an appointment schedule from going completely sideways, and somehow still remember which patient is waiting for a nail trim, we should probably talk.

Muddy Creek Animal Hospital has been part of the West River community since 1988. We care for pets throughout West River, Shady Side, Deale, Churchton, and the surrounding area, and we’ve built a reputation for both excellent medicine and genuinely caring service.

We’re one of the few AAHA-accredited full-service hospitals in the area, offering everything from preventive care and dentistry to surgery, diagnostics, ultrasound, pain management, laser therapy, acupuncture, and boarding. It’s a busy practice, but we believe high-quality medicine and a great client experience should go hand in hand.

The Role

As a Client Service Representative, you’re often the first person a client meets and the person they remember when they leave. That matters.

You’ll spend your days welcoming pets and their people, answering phones and emails, scheduling appointments, processing payments, and helping keep the front desk running smoothly. Some days will be wonderfully predictable. Others will involve a little more juggling. Either way, you’ll have a team around you and plenty of opportunities to make someone’s day a little easier.

We’re looking for someone who enjoys people, genuinely likes animals, and understands that veterinary medicine can be emotional for clients. Being organized helps. Being able to multitask definitely helps. Knowing how to stay calm when three phones ring at once is practically a superpower.

Previous veterinary or human medical front-desk experience is preferred, but it’s not the only thing we’re looking at. If you’re personable, dependable, comfortable learning new things, and bring a positive attitude to your work, we’d love to hear from you.

Why Muddy Creek?

There’s a reason Muddy Creek has been serving this community for decades. We care about doing good medicine, but we also care about how people experience that medicine.

Our team works together, our clients appreciate the environment we’ve created, and our hospital offers the opportunity to be around a wide range of interesting cases and services. If you like being busy, enjoy working with a close-knit team, and want your work to have a real impact on someone’s day, this could be a great fit.

And yes, our clients have noticed. We’re currently sitting at a 4.9-star rating, with reviews that regularly mention our friendly team, clean facility, and welcoming experience.

Benefits & Perks

• Medical, dental, and vision insurance
• Disability and life insurance options
• PTO (full time)
• Paid holidays
• Continuing education support
• Employee pet discounts
• A genuinely supportive, team-first culture

United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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