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At&T Customer Service Representative Jobs in Washington

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position ... Must be at least 16 years old * Strong focus on customer service and working with people * Strong ...

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type ... Must be at least 18 years old * Strong focus on customer service and working with people * Strong ...

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD Overview Level Entry Position Type ... Must be at least 16 years old * Strong focus on customer service and working with people * Strong ...

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At T Customer Service Representative information

See Washington salary details

$11

$21

$30

How much do at&t customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for at&t customer service representative in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AT&T customer service representative?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, basic computer proficiency, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate multiple systems simultaneously are typically required. Excellent problem-solving, patience, and active listening help representatives handle a wide range of customer inquiries and concerns. These skills are crucial to providing efficient support, maintaining customer satisfaction, and upholding AT&T’s service standards.

What are the typical challenges faced by AT&T customer service representatives, and how are they supported in overcoming them?

AT&T Customer Service Representatives often manage a high volume of customer inquiries, ranging from technical troubleshooting to account management and billing questions, which can sometimes be challenging during peak times. The role can occasionally involve handling dissatisfied customers or navigating complex service scenarios, but comprehensive training and ongoing support from supervisors help employees build confidence and expertise. Team collaboration and knowledge-sharing are encouraged, allowing representatives to learn from one another and resolve issues efficiently. AT&T also provides resources such as knowledge bases and escalation procedures so that employees have the tools they need to deliver excellent customer service.

Is AT&T customer service a good job?

AT&T Customer Service Representative is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company systems. The job typically offers full-time hours, training, and opportunities for advancement, but job satisfaction can vary based on individual preferences and work environment. Overall, it is considered a stable position within the telecommunications industry.

What are popular job titles related to At&T Customer Service Representative jobs in Washington?

For At&T Customer Service Representative jobs in Washington, the most frequently searched job titles are:

What job categories do people searching At&T Customer Service Representative jobs in Washington look for?

The top searched job categories for At&T Customer Service Representative jobs in Washington are:

Infographic showing various At&T Customer Service Representative job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Customer Service Representative

Halethorpe, MD • On-site

$20 - $25/hr

Full-time

Medical, Dental, Retirement

Posted 24 days ago


Job description

Immediate Hire Available!Step into the frontlines of exceptional service at Supreme Service Today as our next full-time Customer Service Representative in Halethorpe, MD. This full-time position offers a competitive pay range of $20 – $25 per hour plus performance-based pay, with top-tier benefits including:Medical, dental, and visionLife insuranceA 401(k) planLots of training and growth opportunitiesPaid holidays WHAT'S YOUR DAY LIKE?As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the best assistance, and ensure their requests are handled promptly. Your day will be filled with scheduling appointments, organizing sales calls, and dispatching technicians to homes across the area. You will become the communication hub, working closely with both customers and technicians to guarantee every job meets our high standards. Attention to detail and reliable follow-through will be your keys to making every customer's experience exceptional. WHO ARE WE?Supreme Service Today has been delivering trusted heating, cooling, plumbing, and electrical services since 2005. Founded on a commitment to putting customers first, we've built a reputation for quality workmanship, integrity, and exceptional service. Our people are the foundation of our success. We offer competitive pay, excellent benefits, ongoing training, and opportunities for career growth in a supportive, team-oriented environment where your contributions are valued. If you're looking for a workplace that combines professional development with a collaborative culture and a shared commitment to excellence, Supreme Service Today is a place where you can build a rewarding, long-term career! WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?Schedule: Your role as a Customer Service Representative will require you to work 9 am - 5 pm, Monday through Friday. Some flexibility for some weekends and nights may be needed as well.Customer Service Representative Qualifications:2+ years of customer service experienceKnowledge of ServiceTitan Software PlatformHigh-level expertise using phone, cell phone, text, email, and internetStrong communication skills with a pleasant phone demeanorPractical experience and methodology for efficient dispatchingAbility to assist customers with scheduling, answering service questions, and troubleshooting issuesAbility to work with technicians to ensure satisfaction and job accuracyMotivation to work independently and multitaskBilingual abilities (a plus)Apply now using our mobile-friendly application. We can't wait to hear from you!