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Telephone Operator Jobs in Ohio (NOW HIRING)

Medina Auto Mall

45391 Receptionist

Medina, OH · On-site

$14 - $18.50/hr

Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member Operating the telephone switchboard by answering incoming calls ...

Jurgensen Companies

Maintenance/Operator

Greenville, OH · On-site

$19 - $24.75/hr

Plant Maintenance Operators Responsibilities: * Perform general plant maintenance and repairs ... Excellent verbal, written, telephone, and communication skills. EOE/M/F/Disabled/Veteran/DFSP

Jurgensen Companies

Maintenance/Operator

Greenville, OH · On-site

$19 - $24.75/hr

Plant Maintenance Operators Responsibilities: * Perform general plant maintenance and repairs ... Excellent verbal, written, telephone, and communication skills. EOE/M/F/Disabled/Veteran/DFSP

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Showing results 21-40

All JobsTelephone Operator JobsTelephone Operator Jobs in Ohio

Telephone Operator information

See Ohio salary details

$8

$16

$23

How much do telephone operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for telephone operator in Ohio is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Ohio? The most popular types of Telephone Operator jobs in Ohio are:
What are popular job titles related to Telephone Operator jobs in Ohio? For Telephone Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Ohio look for? The top searched job categories for Telephone Operator jobs in Ohio are:
What cities in Ohio are hiring for Telephone Operator jobs? Cities in Ohio with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in OH? For Telephone Operator jobs in OH, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Ohio as of August 2026, with employment types broken down into 51% Full Time, 44% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,316 per year, or $17 per hour.

Patient Services Representative I

Cleveland Eye Clinic

Cleveland, OH

$16 - $20.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Description
Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:

What you will be doing

  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed. 
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned


What you know
Required
  • High school diploma or GED
  • Strong verbal and written communication skills

Desire
  • Telephone operator or high call volume experience
  • Entry Level  
  •  BSM Consulting : New Employee Orientation
  • 1st Health Compliance Training (as required) 

What you will receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture