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Telecommunications Operator information

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$22

How much do telecommunications operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telecommunications operator in Florida is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

How much do telecommunications operators make?

Telecommunications operators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the complexity of the systems they manage. Entry-level positions may start lower, while experienced operators with specialized skills can earn higher wages. Certifications and familiarity with specific communication equipment can also influence salary levels.

What is a telecommunications operator?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

How does a telecommunications operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What are the key skills and qualifications needed to thrive as a telecommunications operator?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.
What are popular job titles related to Telecommunications Operator jobs in Florida? For Telecommunications Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Telecommunications Operator jobs in Florida look for? The top searched job categories for Telecommunications Operator jobs in Florida are:
What cities in Florida are hiring for Telecommunications Operator jobs? Cities in Florida with the most Telecommunications Operator job openings:
What are popular job titles related to Telecommunications Operator jobs in FL? For Telecommunications Operator jobs in FL, the most frequently searched job titles are:
Telecommunications Operator jobs near you
Infographic showing various Telecommunications Operator job openings in Florida as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,696 per year, or $15.7 per hour.

Pool Telecommunications Operator, BHS Doctor's Answering Service, Bethesda East, Per Diem, 3P-11:30P

Baptist Health South Florida

Boynton Beach, FL • On-site

$18.50/hr

Per diem

Medical

Re-posted 2 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.
At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
  • Career growth and development opportunities, with clear pathways and ongoing support
  • Comprehensive health and wellness resources that go beyond traditional benefits
  • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
  • Tuition reimbursement to support continued learning and advancement
  • And so much more
Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Description
Operates multiple-position telephone switchboard to relay incoming, outgoing and interoffice calls for hospitals and Doctors Answering Service and performs miscellaneous telecommunications and clerical duties. Monitors all hospital alarms, performs code paging, and also provides patient information. Consistently delivers exceptional service to all callers. Estimated pay range for this position is $18.50 / hour depending on shift as applicable.
Qualifications:
Operates multiple-position telephone switchboard to relay incoming, outgoing and interoffice calls for hospitals and Doctors Answering Service and performs miscellaneous telecommunications and clerical duties. Monitors all hospital alarms, performs code paging, and also provides patient information. Consistently delivers exceptional service to all callers. Estimated pay range for this position is $18.50 / hour depending on shift as applicable.Degrees:
  • High School,Cert,GED,Trn,Exper.
Additional Qualifications:
  • Must have a minimum of one year customer service experience and basic computer knowledge.
  • Associate of Art desired.
Minimum Required Experience: 1 YearDegrees:
  • High School,Cert,GED,Trn,Exper.
Additional Qualifications:
  • Must have a minimum of one year customer service experience and basic computer knowledge.
  • Associate of Art desired.
Minimum Required Experience: 1 Year

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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