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Telecom Provisioning Jobs (NOW HIRING)

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory ...

Digital Direction

Telecom Order Specialist

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory ...

Henry Schein One

$73 - $95/hr

As a Telecom Engineer you help power the communication platforms that keep our business connected ... Provision and manage user accounts, roles, and system configurations while monitoring platform ...

Webbing

Workflow & Provisioning Lead

Finland, MN · On-site

$90 - $120/hr

BSS/OSS domain knowledge: provisioning flows, SIM lifecycle, telecom service activation. * Kubernetes -- deploying and operating workloads on K8s (not just writing YAML). * Experience with ...

Digital Direction

Telecom Project Manager

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory ...

Robotics Prcocess Automation, LLC

WI · On-site

$100 - $150/hr

Coordinate with carriers and vendors on service provisioning, SLAs, and escalations. * Ensure telecom projects align with enterprise architecture, security policies, and business continuity ...

Ethereum Technologies LLC

WI · On-site

$110 - $140/hr

Coordinate with carriers and vendors on service provisioning, SLAs, and escalations. * Ensure telecom projects align with enterprise architecture, security policies, and business continuity ...

Pfizer, S.A. de C.V

$120 - $160/hr

Senior Manager, WAN Provisioning and Expense Management * United States - Pennsylvania ... Manage Global Telecom Expenses and Financial Governance Oversee telecom billing, invoice processing ...

Kavaliro

Telecom Engineer- Cisco Webex

Orlando, FL · On-site

$43 - $48/hr

... provisioning - SIP/PSTN concepts - Telecom migrations, rollouts, or large-scale number porting projects - Experience supporting telecommunications environments with multiple offices or locations ...

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How much do telecom provisioning jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telecom provisioning in the United States is $30.00, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $32.21 per hour, depending on experience, location, and employer.

What is a telecom provisioning?

A Telecom Provisioning job involves managing the setup, activation, and configuration of telecom services such as phone lines, internet connections, and network resources. Professionals in this role coordinate with service providers, ensure accurate service fulfillment, and troubleshoot provisioning issues. They often work with internal teams and external vendors to ensure smooth and timely deployment. Strong attention to detail and knowledge of telecom systems are essential for success in this role.

What does a telecom provisioning do?

In a Telecom Provisioning position, your day-to-day tasks typically involve processing service orders, configuring and activating network services, troubleshooting provisioning issues, and collaborating closely with internal teams such as engineering and customer support. You may also coordinate directly with external vendors or clients to clarify requirements and confirm service delivery timelines. Attention to detail is important, as accuracy in documentation and configuration helps prevent service interruptions. This role often offers a fast-paced environment with opportunities to learn about emerging telecom technologies and grow into more advanced technical or project management positions.

What are the key skills and qualifications needed to thrive in telecom provisioning, and why are they important?

To thrive in Telecom Provisioning, you need a solid grasp of telecommunications networks, attention to detail, and a background in IT or related technical fields. Familiarity with order management systems, provisioning software (such as OSS/BSS), and commonly-required certifications like CompTIA Network+ or Cisco CCNA are often valuable. Excellent communication, time management, and problem-solving skills help you coordinate efficiently between technical teams and clients. These competencies are crucial for ensuring accurate service delivery, minimizing downtime, and providing excellent customer service in a dynamic technical environment.

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Telecom Provisioning jobs near you
Infographic showing various Telecom Provisioning job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,408 per year, or $30 per hour.

Telecom Order Specialist

Digital Direction

Chicago, IL • On-site

Full-time

Re-posted 5 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base.  The candidate would interface with clients and vendors to facilitate client orders.  This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;

  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:

  • Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

Apply