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Telecom Specialties Jobs (NOW HIRING)

We are looking for a Telecom Operations Support Coordinator for a top media & entertainment company ... About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and ...

Physicians provide a comprehensive range of primary and specialty care services at the 327-bed ... FLSA Status Exempt Job Role Summary The Telecom Engineer is responsible for designing, implementing ...

Summary The Telecom Specialist, working in collaboration with and in support of the firm ... specialty, there are certain universal requirements that are expected of all DLA Piper employees ...

Summary The Telecom Specialist, working in collaboration with and in support of the firm ... specialty, there are certain universal requirements that are expected of all DLA Piper employees ...

Summary The Telecom Specialist, working in collaboration with and in support of the firm ... specialty, there are certain universal requirements that are expected of all DLA Piper employees ...

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Telecom Specialties information

What are the key skills and qualifications needed to thrive as a Telecom Specialist, and why are they important?

To thrive as a Telecom Specialist, you need a solid understanding of telecommunications systems, networking principles, and relevant industry standards, often supported by a degree in telecommunications, information technology, or a related field. Familiarity with tools such as network analyzers, VoIP platforms, fiber optic testing equipment, and certifications like Cisco CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help professionals excel in troubleshooting and collaborating with technical teams. These skills ensure reliable network performance, efficient service delivery, and the ability to adapt to evolving technologies in the telecom sector.

What are some common challenges faced by Telecom Specialties professionals when managing large-scale network deployments?

Telecom Specialties professionals often encounter challenges related to coordinating multiple vendors, ensuring project timelines are met, and navigating regulatory requirements during large-scale network deployments. These projects require close collaboration with engineering teams, field technicians, and external partners to ensure seamless integration and minimal service disruption. Effective communication, problem-solving skills, and adaptability are crucial, as unexpected technical or logistical issues may arise that require quick resolution to keep the deployment on track.

What are telecom specialties?

Telecom specialties refer to specific areas of expertise within the telecommunications industry, including roles focused on network engineering, wireless communications, fiber optics, satellite communications, and telecom infrastructure management. Professionals in telecom specialties design, implement, maintain, and troubleshoot communication networks and systems that enable voice, data, and video transmission. These roles are critical for ensuring reliable connectivity for businesses, service providers, and consumers. The field is constantly evolving with advancements in technology, requiring specialists to stay updated on industry trends and standards.

What is the difference between Telecom Specialties vs Network Technician?

AspectTelecom SpecialtiesNetwork Technician
Required CredentialsTelecom certifications (e.g., CCNA, CompTIA Network+), technical diplomasNetworking certifications, technical diplomas, on-the-job training
Work EnvironmentTelecommunications companies, service providers, installation sitesIT departments, data centers, client sites
Employer & Industry UsageTelecom industry, service providers, equipment manufacturersIT firms, enterprise networks, telecom companies
Common Search & ComparisonYesNo

Telecom Specialties focus on installing, maintaining, and repairing telecommunications systems, often requiring industry-specific certifications. Network Technicians primarily work on computer networks and IT infrastructure. While both roles involve technical skills and work in related environments, Telecom Specialties are more telecom-specific, whereas Network Technicians focus on data and computer networks.

More about Telecom Specialties jobs
What cities are hiring for Telecom Specialties jobs? Cities with the most Telecom Specialties job openings:
What are the most commonly searched types of Telecom Specialties jobs? The most popular types of Telecom Specialties jobs are:
What states have the most Telecom Specialties jobs? States with the most job openings for Telecom Specialties jobs include:
What job categories do people searching Telecom Specialties jobs look for? The top searched job categories for Telecom Specialties jobs are:
Infographic showing various Telecom Specialties job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 5% As Needed, 48% Full Time, 23% Part Time, and 21% Contract. Highlights an 90% Physical, and 10% Remote job distribution.
Voice Analyst (Telecom Support)

Voice Analyst (Telecom Support)

Nemours Children's Health

Orlando, FL • On-site

Full-time

Posted 6 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

70th of 864 rated healthcare providers


Job description

Job Description
Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida.
The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies. Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable. This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.
In addition, this position will define project requirements, estimate project tasks, and provide industry knowledge in performing basic and advanced tasks associated with administration responsibilities.
Essential Functions:
  • Coordinate vendors, maintenance and upgrades to minimize downtime and/or impact on end users.
  • Proactively monitor and analyze system resources to ensure optimal performance and develop plans to accommodate capacity for future growth.
  • Perform routine systems tasks and resolve assigned Help Desk tickets in a manner consistent with service level guidelines and Nemours customer service expectations.
  • Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources and determine optimal solutions.
  • Develop project plans incorporating resource estimates (time, cost, etc) for project tasks and manage projects, as assigned.
  • Collaborate with members of other enterprise functional teams to proactively assess team impact and ensure goals/objectives are supported.
  • Advise management on technological aspects of the position, evaluate vendor products and make recommendations on product/service selection and current system upgrades.
  • Train, educate and mentor staff, as necessary.
  • Provide software oriented administrative support on Cisco communication platforms, execute procedures for end-user oriented break/fix repair, and move, add, change (MAC) requests.

Job Requirements:
  • Associate's Degree in Computer Science, Business or Information Technology preferred. Equivalent work experience can be considered in lieu of degree.
  • Minimum of 3-5 years of technology focused experience required.
  • Experience with voice technologies is desired specifically with Cisco CUCM, Unity Connection, TalkDesk, Microsoft Teams Voice and/or cloud contact center platforms.

#LI-EP1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936