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Telecom Coordinator Jobs (NOW HIRING)

PROLIM Global Corporation

Project Co-Ordinator

The ideal candidate will have strong experience coordinating telecom infrastructure projects, tracking project deliverables, managing stakeholders, and supporting cross-functional deployment teams in ...

Digital Direction

Telecom Order Specialist

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate ... Project coordination of customer moves, adds, change, and disconnect orders * Voice and data ...

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How much do telecom coordinator jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for telecom coordinator in the United States is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.48 per hour, depending on experience, location, and employer.

What are Telecom Coordinators?

Telecom Coordinators are professionals responsible for managing and overseeing telecommunications systems within an organization. Their duties include coordinating the installation and maintenance of phone, internet, and communication networks, troubleshooting technical issues, and ensuring reliable and efficient communication infrastructure. They often work with vendors, handle service contracts, and may assist with budgeting for telecom expenses. Telecom Coordinators also ensure compliance with relevant regulations and help implement new technologies to improve communication systems.

What is the highest paying job as a coordinator?

The highest paying roles for a Telecom Coordinator often include senior or managerial positions such as Telecom Project Manager or Network Operations Manager, which typically offer higher salaries due to increased responsibilities and experience requirements. These roles may require advanced certifications, technical expertise, and leadership skills, and can be found in large organizations or telecommunications firms.

How does a Telecom Coordinator typically interact with other departments to ensure smooth project execution?

A Telecom Coordinator often acts as a central point of contact between technical teams, vendors, and internal departments such as IT, facilities, and project management. They coordinate schedules, communicate technical requirements, and resolve issues to keep projects on track. Regular collaboration is essential for aligning expectations, managing resources, and ensuring all stakeholders are informed about project milestones and potential impacts. This cross-functional interaction not only facilitates efficient project delivery but also helps build strong working relationships across the organization.

What is the difference between Telecom Coordinator vs Network Technician?

AspectTelecom CoordinatorNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CompTIA Network+ or Cisco CCNA are commonUsually requires an associate degree or technical diploma; certifications such as CompTIA Network+ or Cisco CCNA are also common
Work EnvironmentOffice settings, project coordination, vendor communication, and client interactionFieldwork, installation, troubleshooting, and maintenance of network hardware and cabling
Employer & Industry UsageTelecom companies, service providers, and corporate IT departmentsTelecom providers, network service companies, and IT support firms

The Telecom Coordinator focuses on planning, coordinating, and managing telecom projects and vendor relationships, often working in an office environment. In contrast, the Network Technician primarily handles the installation, troubleshooting, and maintenance of network hardware, often working on-site. Both roles require technical certifications and are integral to telecom and network infrastructure operations.

What is a telecom coordinator?

A telecom coordinator is responsible for managing and coordinating telecommunications systems and services within an organization. This includes overseeing installation, maintenance, and troubleshooting of communication networks, often requiring knowledge of telecom equipment, network protocols, and industry standards. The role may also involve coordinating with vendors and ensuring compliance with safety and technical regulations.

What is the role of a telecom coordinator?

A telecom coordinator manages the planning, installation, and maintenance of telecommunications systems within an organization. They coordinate with vendors, troubleshoot issues, and ensure communication networks operate efficiently, often using tools like telecom management software and requiring strong organizational skills. The role may also involve overseeing compliance with industry standards and supporting network upgrades.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest wireless carriers in the industry: Verizon, AT&T, T-Mobile, and Sprint (now part of T-Mobile). These companies dominate the U.S. telecommunications market, offering services such as mobile, internet, and business solutions, and often seek telecom coordinators to manage network operations and infrastructure projects.

What are the key skills and qualifications needed to thrive as a Telecom Coordinator, and why are they important?

To thrive as a Telecom Coordinator, you need a solid understanding of telecommunications systems, project management, and network infrastructure, often supported by a relevant degree or experience in IT or telecom. Familiarity with tools like VoIP platforms, network monitoring software, and knowledge of industry standards or certifications such as CompTIA Network+ is highly beneficial. Strong organizational skills, attention to detail, and effective communication help in coordinating between vendors, technicians, and internal stakeholders. These skills are crucial to ensure seamless telecom operations, minimize downtime, and support organizational connectivity needs.
More about Telecom Coordinator jobs
What cities are hiring for Telecom Coordinator jobs? Cities with the most Telecom Coordinator job openings:
What are the most commonly searched types of Telecom jobs? The most popular types of Telecom jobs are:
What states have the most Telecom Coordinator jobs? States with the most job openings for Telecom Coordinator jobs include:
What job categories do people searching Telecom Coordinator jobs look for? The top searched job categories for Telecom Coordinator jobs are:
Telecom Coordinator jobs near you
Infographic showing various Telecom Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $49,562 per year, or $23.8 per hour.

Telecom Support Analyst Levels 1-5

MTA Headquarters

New York, NY

$62K - $89K/yr

Full-time

Posted 21 days ago

Job description

JOB TITLE:

Telecom Support Analyst Levels 1-5

SALARY RANGE:

Level 1: $57,100 - $81,572

Level 2: $62,812 - $89,731

Level 3: $69,092 - $98,703

Level 4: $76,001 - $108,573

Level 5: $86,703 - $123,862

DEPT/DIV:                          

Information Technology

SUPERVISOR:                    

Director, IT Telecom Services & Expense Mgmt

LOCATION:

2 Broadway, New York, NY 10004

HOURS OF WORK:           

9:00 am - 5:30 pm (8 hours/day) or as required

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary:

The primary purpose of this position is to plan, monitor, track, and control costs for all MTA telecommunication activities, and the expansion and centralization of cellular and voice technology functions. 

Critical Skills:

  • Strong telecom expense management, cost savings, and auditing experience
  • Experience with ServiceNow and PeopleSoft - ticketing and reporting
  • Experience with data analytics tools like Power BI
  • Ability to identify trends, analyze data and make recommendations
  • Strong Financial reporting and analysis skills
  • Experience in managing and auditing zero usage devices and accounts.

Responsibilities:

Level 1

  • Coordinate the efficient control over all corporate centralized telecommunications activities, including installations, changes, and costs.
  • Work with other IT technical resources to support voice and telecommunications-related technical problems and services.
  • Maintain controls over new and expanding telecommunications technologies (i.e., cellular phones, smartphones, voicemail, etc.)
  • Coordinate the development of voice and data proposals for service improvements.
  • Monitor and analyze telecommunication monthly billing.
  • Administer software changes to telecommunication databases.
  • Develop procedures and corporate policies with regard to current and future usage of telecommunication technologies.
  • Provide technical support for all voice-related technologies, including telephone, voice mail, pagers, cell phones, and call center services.
  • Participate in the evaluation of new products and technologies.

Level 2

Same as Level 1 with the following additional responsibilities:

  • Guide less senior technicians and staff in the performance of their tasks.

Level 3

Same as Level 2 with the following additional responsibilities:

  • Design and engineer solutions and standards to be applied within the department.

Level 4

Same as Level 3 with the following additional responsibilities:

  • Contribute to the planning and coordination of tasks associated with voice technology-related projects.

Level 5

Same as Level 4 with the following additional responsibilities:

  • Direct the design and engineering of solutions and projects to be implemented within the department.
  • Lead the planning and coordination of tasks associated with voice technology-related projects.

Required Qualifications:

Level 1

  • Knowledge of commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Must be able to multitask.
  • Must demonstrate the ability to work effectively with all levels of company staff and management.
  • Must be highly skilled in personal computer usage, including Microsoft Office Suite (Word, Excel, PowerPoint, Access).
  • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
  • Ability to learn and apply new technology.
  • Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
  • Strong oral and written communication skills.
  • Strong analytical skills.
  • Strong people skills.

Level 2

Same as Level 1 with the following additional qualifications:

  • Experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to provide technical solutions to meet business unit requirements.
  • Ability to provide technical direction to less senior staff members

Level 3

Same as Level 2 with the following additional qualifications:

  • Strong knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Strong experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.

Level 4

Same as Level 3 with the following additional qualifications:

  • Advanced knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Advanced experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.

Level 5

Same as Level 4 with the following additional qualifications:

  • Must demonstrate excellent knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Demonstrated ability to provide technical solutions to meet business unit requirements.
  • Demonstrated ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.
  • Proven experience working with senior-level staff contributing to both short and long-term technology-related planning strategies.

Education & Experience:

Level 1

  • Bachelor’s degree in Computer Science, Information Technology or related discipline; or a minimum of 1 year’s experience installing, maintaining and supporting telecommunications technologies.
  • Must possess a basic knowledge, familiarity, and experience with maintaining and supporting a complex network environment.

Level 2

  • Bachelor’s degree in Computer Science, Information Technology or related discipline; or a minimum of 5 years’ experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 3 years’ experience maintaining and supporting a complex voice/data network environment.

Level 3

  • Bachelor’s degree in Computer Science, Information Technology or related discipline; or a minimum of 7 years’ experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 5 years’ experience maintaining and supporting a complex voice/data network environment.

Level 4

  • Bachelor’s degree in Computer Science, Information Technology or related discipline; or a minimum of 10 years’ experience installing, maintaining and supporting network technologies.

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