Technology Solutions Analyst Jobs (NOW HIRING)

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.  

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey.  Learn more about CU System Administration.

Position Summary:

The Procurement Technology Solutions Analyst supports the University's enterprise procurement technology applications, including the procure-to-pay (P2P) system, Travel and Expense system, and related integrations with PeopleSoft Finance. This position is responsible for the day-to-day support, maintenance, testing, and continuous improvement of these systems to ensure reliable operation and a positive user experience.
Working collaboratively with Procurement Services, University Information Services, Finance, software vendors, and campus users, this position investigates system issues, supports application configuration, performs testing for system updates and enhancements, and assists with implementing technology improvements. The Solutions Analyst exercises independent judgment in resolving routine and moderately complex issues, contributes to process improvements, and helps ensure that procurement technology solutions continue to meet the operational needs of the University.
This position reports to the Procurement Solutions Architect and is exempt from the State of Colorado Classified System.
 

Where You Will Work:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

This role is eligible to work remotely within Colorado.

Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.

Equal Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. 

Duties and Responsibilities:

Duties and responsibilities of the position include, but are not limited to:
Enterprise Application Support

• Provide functional and technical support for the University's Procure-to-Pay (P2P) platform, Travel and Expense system, and related procurement technologies.
• Monitor application performance and troubleshoot system issues, escalating complex problems when appropriate.
• Support system administration activities, including configuration and maintenance within established standards.
• Monitor integrations between procurement systems and PeopleSoft Finance to ensure successful processing and resolve interface issues.
• Serve as a point of contact between business users and third-party vendors to assist with issue resolution and system support.

• Support procurement orchestration platforms and related workflow automation technologies used to streamline procurement processes and improve operational efficiency.

System Configuration, Testing & Enhancements

• Assist with the configuration and maintenance of procurement technology solutions to support business requirements.
• Participate in implementing system enhancements, upgrades, and new functionality.
• Develop and execute unit, integration, and user acceptance testing to validate system changes.
• Document testing results, identify defects, and work with technical teams and vendors to resolve issues.
• Support release activities by validating system functionality following updates and maintenance.

Business Process & Continuous Improvement

• Collaborate with Procurement Services and campus stakeholders to understand business needs and identify opportunities to improve system functionality and user experience.
• Recommend process improvements based on operational experience and system capabilities.
• Assist in documenting business processes, system configurations, and support procedures.
• Support technology initiatives that improve procurement operations through automation, workflow enhancements, and other emerging technologies.
• Collaborate with stakeholders to identify opportunities to automate manual processes through workflow orchestration, system integration, and AI supported capabilities.
• Evaluate emerging procurement technologies, workflow orchestration capabilities, and AI-enabled solutions to identify opportunities for operational improvement and enhance user experience.

User Support & Training

• Provide functional guidance and support to faculty, staff, and departmental users.
• Assist with developing and maintaining system documentation, job aids, and training materials.
• Participate in user communications related to system updates, enhancements, and known issues.
• Promote effective use of procurement technology by helping users understand system functionality and best practices.

Special Projects

• Participate in department initiatives and special projects as assigned.
   

What We Offer:

Salary: The anticipated hiring range has been established at $68,000-$75,000.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.

• Disability, Life, Vision Insurance options.

• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.

• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.

• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.

• 6 weeks of parental leave to adjust to the joys of parenthood.

• A tuition benefit program for you and/or your dependents.

• Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.

• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU.  (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please include all relevant experience in your resume to be accurately assessed against these qualifications.  You must meet all minimum requirements at the time of application to be considered for this role.

• Bachelor's degree from an accredited institution of higher education or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Three (3) years' experience utilizing, administering, or maintaining procurement software and systems
• Experience using Artificial Intelligence (AI)-driven solutions in support of customers and business operations
   

Preferred Qualifications:

• Five (5) years of equivalent experience, as stated above. 
• Post-baccalaureate degree from an accredited institution of higher education
• Experience in evaluating, implementing, or replacing enterprise SaaS software
• Experience with one or more of the following:
  • General procurement practices
  • Procure to pay business processes
  • eProcurement and financial systems
  • Peoplesoft
• Professional experience working in a higher education institution
   

Knowledge, Skills, and Abilities:

To be successful in this position, employees will need to know the following:

• Ability to implement, configure, support, and optimize technology solutions and business process workflows.
• Ability to evaluate system enhancements, new releases, and emerging technologies and recommend appropriate adoption strategies.
• Knowledge of project management, change management, and continuous improvement principles.
• Knowledge of procurement practices, systems, technologies, and related business processes.
• Ability to develop, test, and support workflow automation, AI-assisted processes, system configurations, and orchestration solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to prioritize competing responsibilities and manage multiple projects and support activities.
• Ability to work independently and collaboratively in a team environment.
• Ability to learn and apply new technologies and evolving business processes.
• Ability to leverage AI-enabled tools and solutions to enhance business operations, productivity, decision-making, and service delivery.
• Knowledge of AI governance, ethical use principles, and data privacy considerations in the workplace.
• Knowledge of natural language prompting techniques and the effective use of AI tools to support business processes and user productivity.
   

How to Apply:

For full consideration, please attach the following as separate documents to your application: 

1. A cover letter identifying the job specific minimum qualifications you possess and interest in the position.
2. A resume including all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.

When to Apply:

For full consideration completed applications must be submitted by September 4th.  Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses and phone numbers, for up to five references as part of the search process for this position.

*Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered. *

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.