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Technical Support Engineer Jobs in Chicago, IL (NOW HIRING)

Linde

Technical Support Engineer

Burr Ridge, IL · On-site

$90K - $132K/yr

Linde Inc. Technical Support Engineer Tonawanda, NY, or Burr Ridge, IL, United States req31094 What you will enjoy doing* * You will troubleshoot plant operational issues and deliver timely ...

Fin

Technical Support Engineer

Chicago, IL · Hybrid

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Fin

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Linde

Technical Support Engineer

Burr Ridge, IL

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

Cyera

Senior Technical Support Engineer

Chicago, IL · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...

Zero Hash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Chicago, IL

Technical Support Engineer information

See Chicago, IL salary details

$38.6K

$81.4K

$123.1K

How much do technical support engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for technical support engineer in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Chicago, IL? The most popular types of Technical Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Technical Support Engineer jobs in Chicago, IL? For Technical Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Chicago, IL look for? The top searched job categories for Technical Support Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Technical Support Engineer jobs? Cities near Chicago, IL with the most Technical Support Engineer job openings:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Chicago, IL as of July 2026, with employment types broken down into 87% Full Time, 2% Part Time, and 11% Contract. Highlights an 82% In-person, 7% Hybrid, and 11% Remote job distribution, with an average salary of $81,415 per year, or $39.1 per hour.
Technical Support Engineer

Technical Support Engineer

Linde

Burr Ridge, IL • On-site

$90K - $132K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

Linde rating

8.1

Company rating: 8.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

33rd of 100 rated chemical manufacturers

Job description

Linde Inc.
Technical Support Engineer
Tonawanda, NY, or Burr Ridge, IL, United States req31094
What you will enjoy doing*
  • You will troubleshoot plant operational issues and deliver timely, effective technical solutions to maintain safe and consistent production
  • And you will identify and lead small-scale projects that improve plant reliability, efficiency, and overall performance
  • You will support the safe, efficient startup of new production facilities and ensure operational readiness
  • You will develop and deliver technical training to operations personnel to strengthen onsite capabilities
  • Additionally, establish and maintain best practices, technical standards, and critical alerts to drive consistency across operations
  • Furthermore, utilize EAM systems to identify critical spares, optimize maintenance strategies, and improve asset availability
  • Partner with design and installation teams to enhance future plant designs and long-term performance outcomes
  • Lastly, track and report KPIs, provide technical input for business opportunities, and support operations with up to 30% travel and occasional after-hours support

What makes you great
  • You will meet the required qualifications with a Bachelor's degree in Engineering or a minimum of 4 years of relevant technical experience
  • Further, you will apply hands-on experience in plant operations, maintenance, or industrial systems to support daily activities and problem resolution
  • You will demonstrate strong troubleshooting and problem-solving skills to address complex technical challenges in industrial environments
  • You will manage multiple priorities effectively while working independently to meet deadlines and operational needs
  • Additionally, communicate clearly and professionally through strong verbal and written communication skills across all levels of the organization
  • Furthermore, collaborate effectively with cross-functional teams to achieve shared goals and drive operational success
  • Maintain strong attention to detail and organization to ensure accuracy, efficiency, and consistency in all work tasks

Why you will love working with us
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.
What we offer you!
At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
Pay commensurate with experience. Open to salary range $90,000 - $132,000.
Have we inspired you? Let's talk about it
We are looking forward to receiving your complete application.
Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
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