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Software Engineer L1 Jobs in Chicago, IL (NOW HIRING)

Service Global, Inc

Desktop Engineer L1

Chicago, IL · On-site

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role ... Experience in software development, processes, and methods * Good knowledge of basic networking and ...

NinjaTrader

Operational Resiliency Engineer

Chicago, IL · Hybrid

$100K - $150K/yr

NinjaTrader is looking for an L1 Operational Resilience Specialist to provide front-line ... Software Engineering, or a related field - or equivalent practical experience * 2+ years of ...

Apex Systems

Hadoop Engineer

Chicago, IL · On-site

Job#: 3045786 Hadoop Engineer Location: Chicago, IL/ Charlotte NC (Hybrid) Duration: 3 months Role ... Perform L1, L2, and L3 level support for the Hadoop Platform. * Conduct Yarn, Spark, and Impala job ...

Apex Systems

Hadoop Engineer

Chicago, IL · On-site

Job#: 3045787 Hadoop Engineer Location: Chicago, Illinois (Onsite) Role Overview We are seeking a ... Perform L1, L2, and L3 level support for the Hadoop Platform. * Debug and troubleshoot Yarn, Spark ...

NinjaTrader

Operational Resiliency Engineer

Chicago, IL · On-site

$100K - $150K/yr

NinjaTrader is looking for an L1 Operational Resilience Specialist to provide front-line ... Software Engineering, or a related field - or equivalent practical experience * 2+ years of ...

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Software Engineer L1 information

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$65.4K

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$211.7K

How much do software engineer l1 jobs pay per year?

As of Sep 1, 2026, the average yearly pay for software engineer l1 in Chicago, IL is $151,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,600.00 and $178,200.00 per year, depending on experience, location, and employer.

What is a Software Engineer L1?

A Software Engineer L1, or Level 1 Software Engineer, is an entry-level position for individuals who have recently graduated or have limited professional experience in software development. L1 engineers typically work under the guidance of more experienced team members and are responsible for writing code, fixing bugs, and learning best practices in software engineering. They are expected to be proficient in at least one programming language and to contribute to projects while continuing to develop their technical and collaboration skills. This role serves as the foundation for career growth within the field of software engineering.

What are the key skills and qualifications needed to thrive as a Software Engineer L1, and why are they important?

To thrive as a Software Engineer L1, you need a solid understanding of programming fundamentals, algorithms, data structures, and a relevant degree or equivalent experience. Familiarity with source control systems like Git, integrated development environments (IDEs), and basic knowledge of software development methodologies are typically required. Strong analytical thinking, teamwork, and effective communication help new engineers adapt quickly and collaborate within development teams. These skills enable efficient problem-solving, high-quality code, and seamless integration into professional software projects.

What are some common challenges faced by Software Engineer L1s during their first year on the job?

Software Engineer L1s often encounter challenges such as adapting to new codebases, learning internal tools and processes, and effectively communicating with more experienced team members. Balancing the pressure to deliver results with the need to ask questions and seek help can also be difficult. However, most organizations provide mentorship and onboarding resources to help L1 engineers overcome these hurdles, and regular code reviews offer valuable learning opportunities. Building strong relationships with teammates and proactively seeking feedback can accelerate both technical and professional growth.

What are popular job titles related to Software Engineer L1 jobs in Chicago, IL?

For Software Engineer L1 jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Software Engineer L1 jobs in Chicago, IL look for?

The top searched job categories for Software Engineer L1 jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Software Engineer L1 jobs?

Cities near Chicago, IL with the most Software Engineer L1 job openings:

Software Engineer L1 jobs near you
Infographic showing various Software Engineer L1 job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $151,971 per year, or $73.1 per hour.

Desktop Engineer L1

Chicago, IL • On-site

Service Global, Inc
See more jobs at Service Global, Incexternal

Full-time

Posted 16 days ago

Job description

Job Description:
  • Technical Requirements Candidate must have 6 to 8 years in Field Services / Onsite Support Services
  • PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves. Hands-on Office Move Projects
  • Good technical knowledge of Windows operating system (Windows 10 and 11)
  • Knowledge on Microsoft Office 2016 (Office 365)
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Ability to perform remote troubleshooting and provide clear instructions
  • Experience in Handling Windows Imaging Project
  • Experience in software development, processes, and methods
  • Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.
  • Ability to co-ordinate and interact with various teams to arrive at a quick resolution.
  • Ability to organize workload for effective implementation.
  • Ability to interact effectively at all levels with sensitivity to cultural diversity
  • Ability to adapt new product support as organization evolves.
  • Knowledge on SCCM and Intune administration
  • Knowledge on mass OS deployments
  • Experienced in maintaining multiple OS image and hardware models
  • Experience in Microsoft's OEM Pre-installation Kit (OPK) tools
  • Knowledge of PXE and DHCP functionality
Soft Skills:
  • Strong interpersonal skills
  • Good documentation skills
  • Good working knowledge of MS OFFICE (Including MS Project and Visio)
  • Able to handle unforeseen situations
  • Excellent problem-solving and multitasking skills
  • High level of acceptance
  • Can drive value and its methodology
  • Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs.
  • Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
  • Experience in the management of multi-discipline teams in distributed locations
  • Demonstrable results in a business customer facing role, with a track record of delivering

Responsibilities :
  • Bulk refreshes (smarthands GLOPAS)
  • Refresh PC support with individual user
  • Management of existing Recycle cages at Customer sites
  • Management of any existing Loaner lockers at Customer sites
  • Coordination for Laptop provisioning to New starters
  • Laptop configuration for New starters
  • Assist with Problems - driver updates/patching/firmware
  • BTO requirements
  • Asset management
  • Coordinate Asset repair and Break-fix with equipment provider
  • Hardware storage utilizing Customer's on-site storage provisions
  • Couriers/packaging utilizing Customer's on-site courier/packaging service
  • Communicate designated points of contact at each site from Facility Management
  • Coordinate goods receipt with on-site Facility Management
  • Coordination and getting on-site assistance from Facility Management
  • Desk setup/maintenance (In Country or FM)
  • Hardware Troubleshooting (Mobile / Tablet)
  • Software Troubleshooting (Mobile / Tablet)
  • Issue handling
  • Coordinate Ordering with Equipment/Service Provider
  • Coordinate Returns with Equipment/Service Provider
  • Networks, GLOPAS, Conferencing, Server/Storage, Printers
  • Support any Crisis Management activity as per the plan and responsibilities mentioned for
  • Support track and as may be required by other track.
  • Defining and setting up a process for local announcements
  • Marketing and branding for local announcements
  • Content, format and medium of local announcements
  • Planning the local announcement - date, time, venue and medium
  • Making the local announcement with approved content, format and medium
  • Change Advisory Board Meetings and Document Review
  • Office Calls and Follow up actions
  • Monthly performance reporting
  • IT Induction of new users
  • VIP Support (when a country has an IBA)
  • Advance forecasting and notification of IBA
  • User follow ups, escalations for tickets, email queries, complaints
  • New Starter Tracking: Hardware Orders, AD Account & Phone
  • Coordinating WEEE: ""Waste from Electrical and Electronic Equipment"" with Facility
  • Management and 3rd party vendor
  • Coordinating with facility management teams to ensure management of User guides
  • Providing training and support for new employees (monthly)
  • Assisting users in adapting to new technologies (scheduled quarterly connect session)
  • SCCM & OS Troubleshooting
  • License & Software Services Team Meetings
  • Writing Knowledge Articles
  • Reviewing aging articles
  • Presenting knowledge items to team
  • Reviewing and approving proposed or new Knowledge articles
  • OS version updates and Profile recreations (Vulnerability tickets) - if central workplace services
  • team is not able to deploy updates or create profile due to any reason
  • General queue monitoring, dispatching tickets, problem tickets
Educational Qualification:
Bachelor's degree in technology OR equivalent higher education in I.T.
Trainings , Certification Relevant technical certifications, such as: CCNA/A++/Comptia
Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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