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Technical Support Engineer Remote Jobs in Virginia

Sentara Healthcare

Data Engineer - Remote

Virginia Beach, VA · On-site +1

$108K - $130K/yr

Sentara is hiring a Data Engineer! This is a fully remote position. Work Location: Remote ... Support ingestion from file-based sources and ingestion tools (e.g., Fivetran) * Handle schema ...

KEYENCE

Field Application Engineer

Vienna, VA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Memberstack Inc.

Entry-mid level role * 100% remote and flexible * Work with a team that is invested in your success ... We love helping our customers, and they love supporting us back (here's what our customers say ...

KEYENCE

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Technical Support Engineer Remote information

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$37.2K

$78.4K

$118.5K

How much do technical support engineer remote jobs pay per year?

As of Jul 14, 2026, the average yearly pay for technical support engineer remote in Virginia is $78,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Virginia? The most popular types of Technical Support Engineer jobs in Virginia are:
What are popular job titles related to Technical Support Engineer Remote jobs in Virginia? For Technical Support Engineer Remote jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Virginia look for? The top searched job categories for Technical Support Engineer Remote jobs in Virginia are:
What cities in Virginia are hiring for Technical Support Engineer Remote jobs? Cities in Virginia with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Field Service Engineer - Remote (Chicago area)

Field Service Engineer - Remote (Chicago area)

Flex Ltd

Henrico, VA • Remote

$77K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Job Posting Start Date 05-15-2026 Job Posting End Date 07-27-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Field Service Engineer - Remote (Chicago area) located in Chicago area.

Reporting to the Field Service Manager the Field Service Engineer - Remote (Chicago area) will be based in Chicago Area. Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.

What a typical day looks like:

  • Prepares technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
  • Maintain and follow safety regulations for the company and the specific sites where working.
  • Attend all appropriate site meetings.
  • Interfaces with Project Management and Site personnel.
  • Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
  • Communicate on a regular basis with Project Managers receiving and relaying information.
  • Proactively works to eliminate waste and adds value to all processes.
  • Adhere to all relevant health and safety regulations and perform work practices that are safe.
  • Adhere to company policies and rules.

The experience we're looking to add to our team,

  • Education to the Associates level in electrical power distribution or related field and/or 3+ years of similar work experience in a related field. Military experience is preferred. Data Center or equivalent mission critical system experience preferred.
  • Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols.
  • Three to five years' experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
  • Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch.
  • Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891.
  • Switchboards, UL 1558 MetalEnclosed LowVoltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
  • Ability to travel 50% plus.
  • Ability to work oncall, weekends, and required overtime as required. Must also be able to respond and arrive on emergency calls within 2 hours.

EC37

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Pay Range (Applicable to Illinois)$77,200.00 USD - $106,200.00 USDAnnualJob CategoryDesign, Process & Technology EngineeringRelocation:Eligible for domestic relocation only

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

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