Technical Support Engineer Remote Jobs in Onancock, VA

Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets — at the core of which is our SaaS-based electronic medical records/hospital management information system (EMR/HMIS). 

As a Senior Product Manager specializing in health informatics and data products at Helium Health, you will play a pivotal role in overseeing the development and management of products within the data portfolio. Your primary responsibility will be to ensure the timely and aligned creation of products with Helium Health’s objectives. Leveraging market insights, customer feedback, and business metrics, you will guide the software and engineering teams in building impactful data solutions.

Responsibilities:

Product Planning & Management

• Make informed, data driven decisions through customer and market insights, product and business critical metrics, competitive pressures, technical capability, and internal initiatives.

• Build the product story by understanding the landscape and Helium Health’s business goals

• Lead the full product lifecycle – from requirements definition, to delivery, to end of life – collaborating with other teams across the company, including Engineering, Design, Support, Marketing, and Sales counterparts. 

• Define and lead a detailed, rolling 4-quarter product roadmap.

Internal Leadership

• Lead initiatives within the team and domain. 

• Have a strong positive impact on the product management practice at Helium Health and seek opportunities to accept more product leadership responsibilities

• Determine the right methods and process for new projects.

• Improve efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm; consider the business impact, ROI, and other implications when making meaningful decisions.

• Provide mentorship to Product Managers to help grow their skills, expertise & knowledge

Product Championship

• Advise and enable teams across Helium Health; represent Helium Health as a product and domain specialist at industry events/conferences

• Support education sessions.

Requirements: 

• 6-10 years' experience in technical product management with a focus on data products and health informatics.

• Project management certification and experience is a strong advantage.

• Excellent written and verbal communication skills

• Strong technically with a passion for design and usability

• Ability to drive requirement definition and solution design sessions, while working closely with partners from across the entire organization and with developers

• Ability to drive teams of diverse backgrounds to ship features on time.

• Capability to identify technical impacts, recommend best-practice and/or alternate approaches, and provide timeline estimates.

• An ability to articulate development status and challenges to both technical and non- technical audiences.

• First degree in computer science, computer engineering, health informatics or a related technical field. The equivalent of the same in working experience is also acceptable.

This role is ideal for a seasoned Product Manager with a health informatics background and a strong focus on data products, adept at navigating complex technical landscapes and leading teams to deliver impactful solutions.

Working Environment: 

Nigeria region, with opportunity for remote work

Remuneration: 

Competitive based on experience, includes guaranteed take home and performance bonus

Benefits: 

Health cover; Opportunity to choose from a range of home service options; Paid time off (20 days Annual Leave, 60 days paid Maternity Leave and 20 days paid Paternity Leave, Adoption Leave, paid Sick Leave, 7 days Volunteer Leave); Pension Scheme; Life Insurance; and other company benefits and perks.  

Robust Learning and Development Opportunities; Team-building activities and social events; Remote first orientation; Amazing team culture!

Team & Reporting Line:

This role reports to the Head Product Management 

Career Prospect:

Senior Product Manager  --- Head Product Management  --- CPDO  

Equal Opportunity Employer

“Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.”