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Technical Support Engineer Remote Jobs in Texas (NOW HIRING)

JTEC Consulting

DevOps Engineer - REMOTE

San Antonio, TX · Remote

$120K - $130K/yr

Support CI/CD architectures across multi-tenancy cloud environments and integrate distinct pipeline ... Current Security+ or equivalent industry recognized technical certification to meet DoD 8570 ...

NTT DATA Services

Senior AI Engineer - Remote

Dallas, TX · Remote

$105K - $147K/yr

Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...

NTT DATA Services

Senior AI Engineer - Remote

Dallas, TX · Remote

$105K - $147K/yr

Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...

NTT DATA Services

Senior AI Engineer - Remote

Dallas, TX · On-site +1

$105K - $147K/yr

Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...

DataBank

Building Systems Engineer (Remote)

Dallas, TX · On-site +1

Building Systems Engineer - BMS/EPMS The Building Systems Engineer specializing in Building ... Technical Support: Provide technical support and troubleshooting for complex issues in BMS and EPMS ...

KEYENCE

Field Application Engineer

Austin, TX · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

The Woodlands, TX · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Frisco, TX · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Technical Support Engineer Remote information

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$34.9K

$73.6K

$111.3K

How much do technical support engineer remote jobs pay per year?

As of Jun 11, 2026, the average yearly pay for technical support engineer remote in Texas is $73,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Texas? The most popular types of Technical Support Engineer jobs in Texas are:
What are popular job titles related to Technical Support Engineer Remote jobs in Texas? For Technical Support Engineer Remote jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Texas look for? The top searched job categories for Technical Support Engineer Remote jobs in Texas are:
What cities in Texas are hiring for Technical Support Engineer Remote jobs? Cities in Texas with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Texas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $73,631 per year, or $35.4 per hour.

DevOps Engineer - REMOTE

JTEC Consulting

San Antonio, TX • Remote

$120K - $130K/yr

Full-time

Posted 9 days ago

Job description

DevOps Engineer – REMOTE
San Antonio, TX 78201
JTEC Consulting LLC focuses on successfully delivering solutions to meet our clients’ most critical needs. Our founding members have decades of experience delivering a wide range of solutions to Air Force and DOD clients. We are a Veteran-Owned Small Business.
Security Clearance Requirement: Secret
Location Note: Remote from a U.S. based location will be considered
Position Description:
JTEC Consulting is hiring an experienced DevOps Engineer with Linux Administration experience to join an established program working in support of a federal government customer building common services applications. Qualified candidates will have experience with continuous integration, delivery, and deployment (CI/CD), cloud technologies, container orchestration, and security in Oracle Cloud Infrastructure (OCI). Experience building CI/CD applications with Jenkins is a must. Prior experience with Oracle EBS and SOA with plugins to ensure seamless connections is highly preferred. A current Security+ certification is required for consideration.
Duties and responsibilities include (but are not limited to):
  • Work as part of a collaborative team to build common services applications in an Oracle Cloud Infrastructure (OCI) meeting project limitations and capabilities, performance requirements and interfaces for development, testing, and production environments
  • Support CI/CD architectures across multi-tenancy cloud environments and integrate distinct pipeline workflows (Jenkins/GitLab CI) to maintain continuous security and operational compliance
  • Support build, development, integration, and scripting for services and integration; building CI/CD applications in Jenkins and FlexDeploy
  • Deploy Oracle-driven code focused on Oracle EBS and SOA
  • Utilize in-depth DNS, network troubleshooting, and packet capture to support Role-Based Access Control (RBAC), ensuring proper segregation of duties and secure permission structures across the environment
  • Leverage Ansible-driven scripting to build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats
  • Author and maintain heavy documentation for the infrastructure/integration manual
  • Provide Linux administration between DevOps team and Operations support such as web provisioning/OS provision for joining to domain, storage, and system monitoring
  • Support automation of Linux and other application related processes with Jenkins, Ansible, and various scripting tools
  • Manage troubleshooting, logging, and auditing tasks in Linux
  • Maintain Linux STIG/SRG Compliance including using Infrastructure as Code (IaC) and CI/CD pipelines including automated hardening tools such as Ansible, Chef, Puppet to apply security controls
  • Orchestrate cross-tenancy deployment pipelines using Jenkins for complex Oracle middleware integration and GitLab CI for centralized security governance and GitOps-driven compliance auditing
  • Automate checklist submissions (GitOps) following CI/CD best practices and program requirements
  • Modify existing software to correct errors, adapt to new hardware, and improve performance
  • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements
  • Other duties, as assigned
Requirements include (but are not limited to):
  • U.S. citizenship; no dual citizenship
  • Current Secret security clearance
  • Bachelor's degree in a related discipline is preferred; associates degree or related military training may be considered in lieu of a degree
  • Current Security+ or equivalent industry recognized technical certification to meet DoD 8570 compliance
  • 7+ years of related experience expertise building, developing, integrating, and scripting programs for services and integration in a DevOps development including:
    • 3+ years of overall experience must be recent work supporting Linux in a professional enterprise DevOps environment working with Ansible and Jenkins
    • Multi-Tool: Ability to integrate distinct pipeline workflows (Jenkins, GitLab CI) to maintain continuous security and operational compliance across multi-tenancy environments.
    • Hardening: Experience working with STIGs and SRGs to ensure Linux environments are continuously hardened, scanned, and audit-ready; demonstrated ability to translate requirements into Ansible Playbooks using YAML.
    • OCI/EBS: Experience deploying and troubleshooting Oracle-driven code (EBS/SOA) within OCI, focusing on plugin integration and middleware connectivity.
    • Experience with CI/CD platform tools and technologies such as FlexDeploy, Jenkins (groovy), Ansible core (YAML), GitLab CI/CD
    • Experience implementing and troubleshooting Linux in an enterprise environment
    • Experience with Linux patching using DNF and YUM
    • Strong knowledge of DNS/Networking and networking debugging with packet capture to support separation of groups and permissions within the environment
    • Experience integrating and tracking automated testing and security scanning (SAST/DAST) within CI/CD pipelines, utilizing tools like Jenkins, BitBucket, Jira, and WebInspect
    • Experience working with REST APIs to integrate scripts, playbooks, and support automation tasks
    • Experience working with STIGs and SRGs to ensure Linux environment is continuously hardened, scanned, and audit ready; identify what needs to be hardened; translate requirements into Ansible Playbooks using YAML
    • Experience setting up and configuring CI/CD agents on Linux Server to support automation using Jenkins
    • Experience automating checklist submissions
    • Experience supporting Ansible-driven testing and demonstrated skills to leverage scripting (bash, python, Ansible playbook)
    • Strong scripting skills in more than one of these languages: python, bash, zsh, ksh, csh
  • Strong configuration management knowledge and experience
  • Experience in an OCI environment configuring, automating, and deploying applications on virtual images​
  • Experience developing and maintaining extensive program documentation for production-ready knowledge transfer
  • Excellent organization skills and ability to manage work, provide accurate and realistic estimates, and meet deadlines
  • Effective written and verbal communication skills to excel in a blended government and contractor team environment
  • Ability to support individual and team workloads and operate productively as a member of a collaborative team
  • Demonstrated experience staying abreast of new technologies and their applications meeting industry best practices
Preferred Experience:
  • Experience working with FlexDeploy is highly desired
  • Experience supporting unified CI/CD architectures across multi-tenancy cloud environments is a plus
#CICD #DEVOPS #LINUX #SECRETCLEARANCE #ANSIBLE #SCRIPTING #DNF #YUM #STIG #FLEXDEPLOY #JENKINS #WEBINSPECT #BITBUCKET
JTEC Consulting LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary:
JTEC offers competitive compensation and benefits to all employees. Salary ranges are advertised based on good faith estimates at the time of posting and indicating pay that JTEC anticipates for successful applicants. The estimated salary range displayed in this posting is dependent upon position requirements, individual qualifications, education, experience, location, and other job-related factors. Our recruiting team will review candidates' related experience and desired salary targets during the evaluation process. All qualified candidates will be considered.

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