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Technical Support Engineer Remote Jobs in Texas (NOW HIRING)

VAST Data

Customer Support Engineer

Dallas, TX · On-site +1

Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a ...

Wood Plc

Distribution Engineer (remote)

Dallas, TX · On-site +1

Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

Continued

AI Engineer (Remote)

Austin, TX · Remote

The ideal candidate will be focused on ensuring that technical AI solutions solve real-world ... Design, develop, and support AI & automation systems that drive measurable business outcomes-from ...

continued

AI Engineer (Remote)

Austin, TX · On-site +1

The ideal candidate will be focused on ensuring that technical AI solutions solve real-world ... Design, develop, and support AI & automation systems that drive measurable business outcomes-from ...

Vytwo

Senior Data Engineer Remote

Prosper, TX · Remote

$55 - $60/hr

Lead technical design sessions and code reviews, promoting engineering best practices, reusability ... Support cloud infrastructure and DevOps practices, including CI/CD pipelines, version control ...

ICF

Substation Physical Engineer - REMOTE

Dallas, TX · On-site +1

$97K - $124K/yr

Substation Physical Engineer - REMOTE Location: Remote US Ready to make a difference? ICF is ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

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Technical Support Engineer Remote information

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$34.9K

$73.6K

$111.3K

How much do technical support engineer remote jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technical support engineer remote in Texas is $73,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Texas? The most popular types of Technical Support Engineer jobs in Texas are:
What are popular job titles related to Technical Support Engineer Remote jobs in Texas? For Technical Support Engineer Remote jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Texas look for? The top searched job categories for Technical Support Engineer Remote jobs in Texas are:
What cities in Texas are hiring for Technical Support Engineer Remote jobs? Cities in Texas with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Texas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $73,631 per year, or $35.4 per hour.

Application Support Engineer

Sparc Technology Services Inc

Irving, TX • Remote

$60 - $65/hr

Full-time

Posted 25 days ago

Job description

Job Title: Application Support Engineer
Job Location: Irving TX & Westlake TX Onsite Only Locals F2F interview
Job type: Contract/ C2C
Client: Western Alliance Bank
Must have skills:
  • Knowledge of Banking apps High level
  • Application Monitoring knowledge / Monitoring tools like Datadog/Thousand Eyes
  • Basic knowledge of SQL and relational databases (e.g., MySQL, PostgreSQL).
  • Strong communication skill.

Required Skills
  • Basic knowledge of SQL and relational databases (e.g., MySQL, PostgreSQL).
  • Understanding of database tables, constraints, and relationships.
  • Familiarity with data pipelines and ETL concepts.
  • Basic understanding of message queues such as RabbitMQ.
  • Monitor application and database logs.
  • Check system health dashboards and job status reports.
  • Ability to read and interpret logs.
  • Good analytical and problem-solving skills.
  • Basic Linux/command-line knowledge is a plus

Education Required:
  • Bachelors degree in Computer Science, Information Technology, or a related technical field.

This is a remote position.