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Technical Support Analyst Remote Jobs in Florida

AssistRx

Business Analyst ( Remote ) ( Healthcare )

Orlando, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...

AssistRx

Senior Business Analyst ( Remote ) ( Healthcare )

Orlando, FL · Remote

$86K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...

AssistRx

Senior Business Analyst ( Remote ) ( Healthcare )

Orlando, FL · On-site +1

$86K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a highly technical position with accountability for product quality that requires the ... Analytical mindset * Written and verbal communication and presentation skills to both technical and ...

AEM-OA

... non-technical audiences. * Excellent analytical, problem-solving, organizational, and time ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

AEM-OA

... non-technical audiences. * Excellent analytical, problem-solving, organizational, and time ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

Ryder System, Inc.

Senior Payroll HRIS Analyst - REMOTE

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Senior Payroll HRIS Analyst is responsible for the design, configuration, optimization ... support operational and compliance requirements. * Ability to effectively partner with technical ...

Ryder

Senior Payroll HRIS Analyst - REMOTE

Miami, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Senior Payroll HRIS Analyst is responsible for the design, configuration, optimization ... support operational and compliance requirements. * Ability to effectively partner with technical ...

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Technical Support Analyst Remote information

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How much do technical support analyst remote jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support analyst remote in Florida is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.37 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Florida?

The most popular types of Technical Support Analyst jobs in Florida are:

What are popular job titles related to Technical Support Analyst Remote jobs in Florida?

For Technical Support Analyst Remote jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Technical Support Analyst Remote jobs in Florida look for?

The top searched job categories for Technical Support Analyst Remote jobs in Florida are:

What cities in Florida are hiring for Technical Support Analyst Remote jobs?

Cities in Florida with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,803 per year, or $20.6 per hour.

Business Analyst ( Remote ) ( Healthcare )

AssistRx

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

AssistRx rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

137th of 224 rated it services

Job description

The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.
Tasks/Responsibilities:
  • Effectively manage client communications and expectations.
  • Able to function as subject matter expert in order to collect complete and accurate business requirements from clients.
  • Work as a team player and leader in order to effectively coordinate across functional teams.
  • Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions.
  • Develop documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc).
  • Create clear and easy to follow user guides for clients and end-users.
  • Share knowledge and organize training for team members.

Key Competencies:
  • Leadership and entrepreneurial spirit
  • Advanced decision making and problem solving skills
  • Analytical mindset
  • Written and verbal communication and presentation skills to both technical and non-technical teams
  • Solid business requirements gathering skills
  • Wireframes, specifications, and technical documentation
  • Understanding of user experience design principals
  • Team building/collaboration
  • Positive attitude, enthusiasm, and flexibility

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
  • Bachelor's Degree (preferably in Management Information Systems, Computer Science, Business or related discipline)
  • 7-10 years of experience in software development projects, including client facing projects
  • Proficiency with MS Office suite of products (i.e. Excel, PowerPoint, Visio, Outlook, etc.)
  • Agile software development experience
  • Specialty pharmacy industry experience preferred
  • Strong written and verbal communication skills
  • Ability to share creative and new ideas
  • Organizational and time management skills
  • Continuous process improvement skills
  • Partnering and problem-solving mindset

Benefits
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
  • All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
  • AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

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