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Technical Support Analyst Remote Jobs in Florida

Oncology CTMS Analyst

Miami, FL · Remote

$28 - $38/hr

Senior Oncology CTMS Analyst (Remote) - 15-Week Contract Miami, FL Area (Remote) $28.00 - $38.00 ... Location: Fully Remote * Opportunity to support a nationally recognized hospital's oncology ...

Cybersecurity Analyst - Remote ARC Group has an immediate opportunity for a Cybersecurity Analyst ... Strong technical knowledge of current systems, software, protocols and standards. (including TCP/IP ...

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

This is a remote, full-time role requiring a blend of customer service and technical ... Troubleshoot communication issues between the Paracelsus relay and laboratory analyzers used for ...

... Analyst to join the Revenue Cycle Access & Enrollment team. This is a full-time, remote opportunity ... supporting documentation to assure that all facilities and clinical providers as applicable are ...

... analytics, and transcript management platforms such as Opus 2. With a strong technical foundation ... This role will can be based in one of our various office on a remote basis. Regular in-office ...

Showing results 21-40

Technical Support Analyst Remote information

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How much do technical support analyst remote jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for technical support analyst remote in Florida is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What cities in Florida are hiring for Technical Support Analyst Remote jobs? Cities in Florida with the most Technical Support Analyst Remote job openings:
Infographic showing various Technical Support Analyst Remote job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,803 per year, or $20.6 per hour.

Oncology CTMS Analyst

Careerxchange

Miami, FL • Remote

$28 - $38/hr

Contractor

Re-posted 20 days ago


Job description

Senior Oncology CTMS Analyst (Remote) – 15-Week Contract
Miami, FL Area (Remote)
$28.00 - $38.00 per hour

Join a leading hospital system in the Miami area as a Senior Oncology CTMS Analyst on a 15-week contract. This fully remote opportunity is ideal for an experienced Clinical Trials Management System (CTMS) professional with a strong background supporting oncology research operations, system optimization, and clinical trial data management.

If you have hands-on CTMS experience in a hospital or academic research environment and enjoy collaborating with research teams to improve clinical trial workflows, we'd like to hear from you.

What You'll Do
  • Support the administration, configuration, and optimization of the Clinical Trials Management System (CTMS)
  • Provide advanced support for oncology clinical research workflows
  • Ensure accurate study setup, maintenance, and reporting within the CTMS
  • Collaborate with research coordinators, investigators, finance, regulatory, and IT teams
  • Troubleshoot CTMS issues and resolve system-related questions
  • Monitor data quality, system integrity, and compliance with institutional standards
  • Create reports, dashboards, and data extracts to support clinical research operations
  • Assist with testing, upgrades, system enhancements, and process improvements
  • Develop and maintain system documentation and standard operating procedures
  • Train end users on CTMS functionality and best practices
Qualifications
  • Bachelor's degree in Information Systems, Healthcare Administration, Clinical Research, or a related field (or equivalent experience)
  • 5+ years of CTMS administration or analyst experience
  • Strong experience supporting oncology clinical trials
  • Experience working in a hospital, academic medical center, or clinical research environment
  • Knowledge of clinical research regulations, workflows, and compliance requirements
  • Advanced analytical, troubleshooting, and problem-solving skills
  • Experience with reporting tools and data analysis
  • Excellent communication and collaboration skills
  • Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
  • Experience with industry-leading CTMS platforms
  • Knowledge of EDC, EMR/EHR, and clinical research systems integrations
  • Experience supporting system implementations, upgrades, or optimization projects
Compensation & Benefits
  • Pay: $28.00–$38.00 per hour (based on experience)
  • Contract Length: 15 weeks
  • Schedule: Monday-Friday
  • Location: Fully Remote
  • Opportunity to support a nationally recognized hospital's oncology research program

CAREERXCHANGE, INC, is an EOE. I invite you to visit our website at www.careerxchange.com and view other job opportunities.


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