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Technical Service Manager Jobs (NOW HIRING)

Textron

Technical Service Manager (7th Shift)

Wichita, KS · On-site

$103K - $104K/yr

What you will be doing as a Technical Service Manager: In this role, you can expect to be the main point of contact for all aircraft maintenance, ensuring smooth hangar operations and supporting the ...

Gentherm

Technical Service Supervisor

Cincinnati, OH · On-site

$111K - $111K/yr

As a global leader in thermal management and pneumatic comfort technologies, we develop advanced ... Technical Service Supervisor The Technical Service Supervisor is responsible for leading the daily ...

Carboline

Technical Service

Conyers, GA · On-site

$101K - $102K/yr

Technical Service Location: Conyers, GA Summary: As Technical Service for Prime Resins (a division ... We offer a team atmosphere that fosters cooperation and creativity; a management team committed to ...

Pattersoncompanies

Technical Services Manager

Greeley, CO · On-site

$111K - $111K/yr

Job Summary Technical Service Manager is responsible for the management and oversight of the Field Support Technicians, responding to technical inquiries from customers and sales team. Essential ...

New

Sonnen Inc

Technical Service Representative

Tucker, GA · On-site

... Service Management. Key Responsibilities * Answer inbound calls and emails with the goal of resolving technical problems with the operation of the sonnen product, educating customers on the use and ...

New

Halma plc

Technical Service Specialist

Pittsburgh, PA · On-site

$25.25 - $34/hr

Scope The Technical Services Specialist acts as the front lines for phone support ... They work directly with other members of Tech Services, Product Management, and Sales to prioritize ...

Carrier

Ductless and VRF Technical Service Manager

FL · On-site +1

The Ductless/Variable Refrigerant Flow (VRF) South Central & Southeastern US Technical Service Manager will be responsible for providing technical field support and training for Ductless and VRF ...

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Technical Service Manager information

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$62.5K

$117.5K

How much do technical service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for technical service manager in the United States is $113,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.
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What are the most commonly searched types of Technical Service jobs?

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Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $113,209 per year, or $54.4 per hour.

Arm & Hammer Dairy Technical Service Manager

Church & Dwight Co., Inc.

Ewing, NJ • On-site

$116K - $116K/yr

Full-time

Re-posted 10 hours ago

Church & Dwight rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

84th of 545 rated manufacturers

Job description

A collective energy and ambition. A place where you can make a real difference.
We're a company that genuinely cares about our people, our products, our consumers and the environment.
Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.
United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.
Job Summary
Arm & Hammer is seeking a Dairy Technical Service Manager to join our team. This role is responsible for providing technical support to the North America sales personnel, key influencers, and distributors. Serve as an Arm & Hammer Animal Nutrition commercial and technical representative to manage the relationships with dairy producers and their network of influencers.
Work Environment
Remote: This role is performed on a remote basis. Occasional attendance at in-person meetings required as business needs dictate.
Role Accountabilities and Responsibilities
  • Deliver technical support aligned to defined sales targets for accelerated growth in North America.
  • Interface with AHAN Marketing, Sales, Product Management and, Innovation functions to ensure support activities align with respective functional group initiatives.
  • Provide on-farm customer support as coordinated by the sales organization.
  • Field, log and respond appropriately to technical customer inquiries.
  • Provide technical troubleshooting and customer problem solving.
  • Develop and conduct internal & external customer technical training.
  • Develop and conduct product/offering on-farm demonstration trials.
  • Interface with other Technical Services Managers to facilitate collaborative idea exchange.
  • Must be able to travel up about 60%.

Skills and Competencies
  • Strong written and verbal skills and the ability to make professional presentations and proposals to both internal and external customers.
  • Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner, in a fast-paced environment.

  • Strong PC skills to include MS Office.

Education and Experience
  • PhD in Dairy Nutrition or a DVM with strong training/experience in dairy nutrition.
  • Minimum of five years industry or university experience in technical support with primary expertise in dairy production in the U.S.
  • Previous product development experience helpful.
  • Proven track record of working in a team-based environment.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.
For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/

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