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Technical Operations Manager Jobs in Madison, WI

Madison-Kipp Corporation

Technical Services Manager

Madison, WI · On-site

$116K - $117K/yr

... operation, and powered industrial vehicle traffic. These hazards are controlled through means of ... managing capital projects and technical budgets. • Proficiency with ERP, CMMS, and manufacturing ...

Trustage

IT Software Engineering Manager

Madison, WI · On-site

Understanding of scaled agile technical delivery, technical operations or technical solutions ... Ability to manage complex initiatives and programs with experience in handling budget and resource ...

Ball Corporation

Site Technical Trainer

Fort Atkinson, WI · On-site

$29.75 - $39.50/hr

Partner with HR and functional managers to support new hire technical training. * OJT Program ... Drive continuous improvement initiatives based on training data and operational feedback. What are ...

Ball

Site Technical Trainer

Fort Atkinson, WI · On-site

$29.75 - $39.50/hr

Partner with HR and functional managers to support new hire technical training. * OJT Program ... Drive continuous improvement initiatives based on training data and operational feedback. What are ...

Nelnet, Inc.

Technical Writer

Madison, WI · On-site

$70K - $80K/yr

... management. * Possess and continually build business acumen including the operational areas and technical systems Nelnet currently uses. * Analyze and identify audience needs and meet or exceed those ...

NELNET BUSINESS SOLUTIONS

Technical Writer

Madison, WI

$70K - $80K/yr

... management. * Possess and continually build business acumen including the operational areas and technical systems Nelnet currently uses. * Analyze and identify audience needs and meet or exceed those ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Madison, WI

Technical Operations Manager information

See Madison, WI salary details

$35.8K

$92K

$145.6K

How much do technical operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for technical operations manager in Madison, WI is $91,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $112,400.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What is the role of a technical operations manager?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, and optimize operational efficiency, often using tools like monitoring software and project management platforms.

Is ops manager higher than GM?

A Technical Operations Manager typically focuses on overseeing technical processes, infrastructure, and team performance within an organization. A General Manager (GM) usually has broader responsibility for overall business operations, including multiple departments. The hierarchy depends on the company's structure, but GMs generally hold a higher or more comprehensive leadership role than operations managers.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations management and achieving organizational goals.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the highest salary for an operations manager?

The highest salaries for a Technical Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as industry, experience, certifications, and management scope influence top-tier compensation levels.
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What job categories do people searching Technical Operations Manager jobs in Madison, WI look for? The top searched job categories for Technical Operations Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Technical Operations Manager jobs? Cities near Madison, WI with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Madison, WI as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $91,979 per year, or $44.2 per hour.
Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Whitewater, WI • On-site

$50K - $68K/yr

Full-time

Posted 9 days ago

Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

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