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Technical Operations Manager Jobs in Madison, WI

Covia

Operations Manager

Portage, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Operations Manager , you will be responsible to direct production, shipping, and maintenance ... Bachelor's degree in engineering or technical major strongly preferred. * 5+ years of related heavy ...

Covia

Operations Manager

Portage, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Operations Manager , you will be responsible to direct production, shipping, and maintenance ... Bachelor's degree in engineering or technical major strongly preferred. * 5+ years of related heavy ...

Public Consulting Group

Operations Manager

Madison, WI

  • Medical

  • Dental

  • Retirement

  • PTO

Review the performance of staff and provide coaching, including soft skills and technical training ... to-day operations. * Ensure all program performance metrics are met. * Manage and track project ...

Public Consulting Group

Operations Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Review the performance of staff and provide coaching, including soft skills and technical training ... to-day operations. * Ensure all program performance metrics are met. * Manage and track project ...

Shine United

Ad Operations Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

As Ad Operations Manager, you'll own the technical execution of digital campaigns - building, configuring, and optimizing across platforms to deliver real results for clients. You'll work closely ...

Shine United

Ad Operations Manager

Madison, WI

  • Medical

  • Dental

  • Life

  • Retirement

As Ad Operations Manager, you'll own the technical execution of digital campaigns - building, configuring, and optimizing across platforms to deliver real results for clients. You'll work closely ...

Quartz

Manager, Technology Operations

Madison, WI

$116K - $146K/yr

Facilitates collaboration across technical teams, business units, and leadership on complex ... Expertise in IT service management processes and operational best practices * Ability to lead cross ...

Tekni-Plex

Multi-site Plant Manager

Madison, WI

$151K - $227K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Plant Manager will direct Operations Managers, Technical Operations and collaborate closely with cross-functional partners, and drive continuous improvement initiatives to enhance operational ...

Tekni-Plex

Multi-site Plant Manager

Madison, WI · On-site

$151K - $227K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Plant Manager will direct Operations Managers, Technical Operations and collaborate closely with cross-functional partners, and drive continuous improvement initiatives to enhance operational ...

Quartz

Manager, Technology Operations

Madison, WI · On-site

$116K - $146K/yr

Facilitates collaboration across technical teams, business units, and leadership on complex ... Expertise in IT service management processes and operational best practices * Ability to lead cross ...

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Technical Operations Manager information

See Madison, WI salary details

$35.8K

$92K

$145.6K

How much do technical operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical operations manager in Madison, WI is $91,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $112,400.00 per year, depending on experience, location, and employer.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and specific responsibilities, but it is generally considered a well-paying role within the technology and operations sectors.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What are popular job titles related to Technical Operations Manager jobs in Madison, WI?

For Technical Operations Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Madison, WI look for?

The top searched job categories for Technical Operations Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Technical Operations Manager jobs?

Cities near Madison, WI with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Madison, WI as of August 2026, with employment types broken down into 92% Full Time, 2% Temporary, and 6% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $91,979 per year, or $44.2 per hour.

Technical Operations Center Engineer II

UnityPoint Health

Madison, WI • On-site

$70K - $94K/yr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

270th of 887 rated healthcare providers

Job description

Overview
We are seeking a Technical Operations Center Engineer II to join our team at UnityPoint Health! This role works collaboratively in a team environment to provide technical solutions for enterprise clients. The TOC Engineer II communicates concepts to team members and clients with varying levels of technological understanding, is responsible for maintaining and understanding the business environment/business needs for internal and external customers in a 24x7x365 environment, and responds quickly and effectively to emergency and non-emergency situations. Applicants must have the ability to work under minimal supervision and under pressure, act with urgency, and have excellent attention to detail skills. Finally, this role participates in change-management, incident review and root cause analysis of outages, and helps to improve customer experiences.
Hours: Monday-Friday 7am-4pm
Location: Remote - applicants preferably reside within the UnityPoint Health footprint of Iowa, Illinois, or Wisconsin
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Infrastructure & Security:
  • Respond to cybersecurity events received via automated alerts, email, and user reports. Utilize various security tools including anti-virus, anti-malware, network traffic analyzers, log aggregate applications to resolve or escalate security alarms. Display proficient use of security tools to provide recommendations to Security Operations Center.
  • Manage network access requests for new and existing devices. Implement recommendations from Compliance.
  • Add/Remove servers from the enterprise backup environment. Validate nightly server backups were successful and troubleshoot backup failures.
  • Monitor biomedical interface engine alerts and restart interfaces as required. Work with local biomedical staff to verify functionality of equipment.
  • Clean up disk space on operating system drives and triage application drive space alerts to the appropriate teams.
  • Verify network outages with internet service providers and work with Service Center for downtime notifications. Document upcoming maintenance notifications from internet service providers and create change records for internal reference.
  • Troubleshoot and triage bang light alarms from datacenter walkthroughs.
  • Manage all assigned queues within the ticketing system. Review change records for shift. Update on-call rotation and shift schedules for the team.
  • Add and remove servers from security patching. Monitor the security patching process and validate servers are accessible after reboot. Troubleshoot failed security patches and redeploy.

Problem Resolution:
  • Troubleshoot user sessions in Citrix. Utilize historical data and change records to determine the root cause. Collaborate with application and infrastructure teams to determine a solution.
  • Diagnose network connectivity issues including virtual private networks (VPN), local area networks (LAN), and wireless devices. Utilize security logs and real-time data identify possible issues.
  • Tracks and thoroughly documents all necessary information on issues, problems, and procedural enhancements. Maintains and submits status reports on service levels and performance. Communicates with management in escalating important issues. Keeps abreast of all systems and network changes and enhancements as they relate to client support. Keeps immediate management informed.

Project Management, Documentation, & Mentorship:
  • Participate in and provide auxiliary support to the IT Technical Bridge. Gather resources, relay messages, and document the timeline of events if required.
  • Identify and document learning opportunities and present to the larger group for discussion. Refine existing documentation to meet the needs of the team.
  • Mentor new and existing team members. Provide job shadows and mentorship to the IT Service Center

Qualifications
Education:
  • Two-year degree or equivalent education or work experience will be accepted only if previous experience applies to specific systems

Experience:
  • Six years' experience as a Hardware Tech or Customer Support Representative or two years experience as TOC Engineer I
  • Prior UPH IT experience preferred

Licenses/Certifications:
  • Valid driver's license

What UnityPoint Health employees say

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Benefits

Hours and flexibility

Workplace

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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