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Technical Communications Jobs (NOW HIRING)

Degree in Technical Communications, English, Communications, or a Degree Candidate with equivalent experience and a work portfolio and has to be Certified Professional Technical Communicator (CPTC ...

Degree in Technical Communications, English, Communications, or a Degree Candidate with equivalent experience and a work portfolio and has to be Certified Professional Technical Communicator (CPTC ...

Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $78,198 - $97,193 Are you a highly skilled technician or technical support professional who excels at ...

Technical Communicator

Bakersfield, CA ยท On-site

$78.20K - $97.19K/yr

Overview Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $78,198 - $97,193 Are you a highly skilled technician or technical support professional who excels ...

Technical Communicator

Bakersfield, CA ยท On-site

$78.20K - $97.19K/yr

Overview Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $78,198 - $97,193 Are you a highly skilled technician or technical support professional who excels ...

As the Technical Communicator you will be responsible for providing technical support on ... This job also requires Troubleshooting assistance, failure analysis reporting, DSN communications ...

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Technical Communications information

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How much do technical communications jobs pay per hour?

As of May 29, 2026, the average hourly pay for technical communications in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Communications professional, and why are they important?

To thrive as a Technical Communications professional, you need strong writing, editing, and information design skills, often supported by a degree in English, communications, or a related field. Familiarity with tools like Adobe FrameMaker, MadCap Flare, and content management systems (CMS), as well as certifications such as the Certified Professional Technical Communicator (CPTC), are commonly expected. Exceptional attention to detail, problem-solving abilities, and effective collaboration are standout soft skills in this role. These skills ensure that complex technical concepts are conveyed clearly and accurately to diverse audiences, supporting user understanding and organizational objectives.

What are some common challenges faced by Technical Communications professionals when working with subject matter experts (SMEs)?

Technical Communications professionals often collaborate closely with SMEs to gather and accurately convey complex information. A common challenge is translating highly technical or specialized concepts into clear, user-friendly documentation without losing essential details. Additionally, coordinating with busy SMEs who may have limited time for interviews or reviews requires strong communication and project management skills. Building effective relationships and using collaborative tools can help streamline the information-gathering process and ensure documentation is both accurate and accessible.

What are Technical Communications?

Technical communications refer to the process of conveying complex technical information in a clear, concise, and accessible manner to a specific audience. This can include writing user manuals, creating instructional materials, developing online help systems, and producing documentation for products and services. Technical communicators often work closely with engineers, product managers, and subject matter experts to gather information and ensure accuracy. Their goal is to make technical information understandable and usable for non-expert users and stakeholders.

What is the difference between Technical Communications vs Technical Writing?

AspectTechnical CommunicationsTechnical Writing
Primary FocusBroader communication strategies, including training, manuals, and multimediaCreating clear, concise technical documents and manuals
Skills & CertificationsCommunication, project management, multimedia skills; certifications like CMP or CPTCWriting, editing, technical knowledge; certifications like STC membership or technical writing certificates
Work EnvironmentCross-functional teams, training sessions, multimedia productionDocument creation, editing, technical review
Industry UsageUsed across tech, manufacturing, healthcare for comprehensive communicationPrimarily in tech, engineering, and software industries for documentation

Technical Communications encompasses a wider range of communication activities, including training and multimedia, while Technical Writing focuses specifically on creating technical documents. Both roles require strong writing skills and technical knowledge, but Technical Communications often involves broader communication strategies and multimedia tools.

More about Technical Communications jobs
What cities are hiring for Technical Communications jobs? Cities with the most Technical Communications job openings:
What are the most commonly searched types of Technical Communications jobs? The most popular types of Technical Communications jobs are:
What states have the most Technical Communications jobs? States with the most job openings for Technical Communications jobs include:
Infographic showing various Technical Communications job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,860 per year, or $21.1 per hour.
Technical Communicator II (Richardson, TX)

Technical Communicator II (Richardson, TX)

ARGO

Richardson, TX โ€ข On-site

Full-time

Posted 4 days ago


Job description

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.
JOB SUMMARY
Join our team as a Technical Communicator to collaborate and create world-class documentation for our ARGO products. In this role, you will be the bridge between our program managers, technical teams, and our customers, ensuring a seamless flow of information. You'll work and collaborate with our Technical Communications team, communicating complex information in clear, accurate, and compelling customer-facing documentation. Your contributions will directly influence successful product implementation, usage, and customer satisfaction.
TIME ALLOCATION
  • Documentation (65-70%) - Write, edit, format, and publish essential product content.
  • Product Collaboration (15-20%) - Work with teams to understand product features and customer needs.
  • Team Collaboration (5-10%) - Align with the Technical Communications team on standards and tools.
  • Admin & Growth (5%) - Participate in meetings and activities that support your development.

EXPECTED WORK AND PERFORMANCE (ESSENTIAL FUNCTIONS)
Core Responsibilities
  • Plan and manage documentation projects to meet deadlines.
  • Gather technical information from demos, systems, and team input.
  • Work with subject matter experts to ensure quality and accuracy.
  • Follow ARGO's style guide and documentation standards.
  • Write and edit content for technical and non-technical audiences.
  • Maintain and update documentation libraries.
  • Conduct user analysis and gather feedback.
  • Support interface and writing standards across departments.
  • Perform peer reviews and apply best practices.
  • Use technology tools effectively in daily tasks.

Performance Expectations
  • Customer Satisfaction - Communicate clearly and accurately with product teams.
  • Productivity - Manage tasks and meet deadlines.
  • Quality - Deliver well-written, properly formatted documentation.
  • Collaboration - Communicate effectively across channels and contribute to meetings.

QUALIFICATIONS
  • Bachelor's degree in technical communication, journalism, computer science, English with an emphasis in technical communications, or a related field preferred
  • Experience levels vary by role:
    • Technical Communicator 1 : 0-3 years
    • Technical Communicator 2 : 3-6 years
    • Senior : 6-10+ years
    • Lead : 6-10+ years with leadership experience
  • Experience creating content for varied technical audiences.
  • Experience in software development environments (required for all except level 1).
  • Familiarity with technical platforms and languages is a plus.
  • Proficiency in Microsoft Office, Adobe Acrobat, and authoring tools like MadCap Flare.

REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE
  • Strong writing and editing skills.
  • Excellent command of English grammar and usage.
  • Knowledge of technical communication standards.
  • Ability to gather, analyze, and organize information.
  • Strong interviewing, listening, and observational skills.
  • Analytical thinking and decision-making.
  • Ability to work independently or in teams with minimal supervision.

PREFERRED SKILLS/EXPERIENCE/KNOWLEDGE
  • Experience in banking, financial services, or healthcare is a plus.
ATTENDANCE/WORK LOCATION
The position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees.
DISCLAIMER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
ADDITIONAL REQUIREMENTS:
Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.
Pre-employment background screening will be conducted.
Department: Corporate Communications
This is a non-management position
This is a full time position