The Technical Communications Manager will lead a team in developing and updating operational and maintenance documentation, while collaborating cross-functionally to ensure quality content and ...
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Join our mission as our next Technical Communications Lead. This position Partners with business ... Experience with content management systems, CSS and system design * Knowledge of animation tools ...
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In addition to strong writing capabilities, this role requires the ability to manage the technical and operational infrastructure that supports communication delivery. The Communications Manager ...
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Full Time Technical Communications Manager information
See salary details
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
How much do full time technical communications manager jobs pay per year?
What is the difference between Full Time Technical Communications Manager vs Technical Writer?
| Aspect | Full Time Technical Communications Manager | Technical Writer |
|---|---|---|
| Credentials | Bachelor's degree in Communications, Technical Writing, or related field; often requires experience in project management | Bachelor's degree in English, Communications, or related field; certifications like STC are common |
| Work Environment | Leads teams, collaborates with multiple departments, manages content strategy | Creates technical documents, manuals, and guides independently or in small teams |
| Employer & Industry Usage | Used in tech companies, manufacturing, and engineering firms for content management roles | Common across software, hardware, and engineering industries for documentation tasks |
The Full Time Technical Communications Manager oversees content strategies and manages teams, while a Technical Writer primarily focuses on creating technical documents. The manager role involves leadership and coordination, whereas the writer role emphasizes content creation. Both roles require strong writing skills and technical knowledge, but differ in scope and responsibilities.

Full-time
Posted 27 days ago
Komatsu rating
8.5
Based on 75 frontline employees who took The Breakroom Quiz
59th of 418 rated machine equipment manufacturers
Job description
Komatsu is a global leader in technologies, equipment, and services for various markets including construction and forestry. The Technical Communications Manager will lead a team in developing and updating operational and maintenance documentation, while collaborating cross-functionally to ensure quality content and alignment with corporate objectives.
Responsibilities:
• Lead a team with clear vision, fostering high performance with respect and accountability.
• Manage the creation, revision, and release lifecycle of Operator, Service/Repair manuals using XML DITA, and serviceable parts catalogues for construction and forklift products.
• Collaborate cross-functionally with teams such engineering, manufacturing, service, field personnel, and marketing for quality content development and feedback.
• Lead and support driving One Komatsu efforts to build a unified customer experience across diverse product lines.
• Review, manage and enhance content development quality, processes, media, and standards.
• Review and manage parts book content development process for accuracy, efficiency, and meeting customer expectations.
• Align business to corporate objectives for service part delivery.
• Collaborate with technical communication leadership team to define SLQDC standards and align product resources.
• Review, manage, and enhance information management including content libraries, product structures, metadata management, reuse mechanisms in alignment with information architect.
• Manage all US construction, forklift, technical content project release, including new product introductions and model changes.
• Plan, monitor, and complete multiple projects, coordinating with stakeholders in content availability and support.
• Lead cross-functional and global projects to support SLQDC.
• Strong capacity for learning and understanding content and part creation tools such as CMS systems, XML editors, terminology tools, graphics programs, parts management databases, and Komatsu owned systems.
• Use feedback, assessments, and performance metrics to measure both parts and service writing team impact and end users impact.
• Prepare and report to KPIs, metrics, and future strategy roadmaps for upper management.
• Budget management and reporting.
• Manage internal resources, vendor relationships and systems to ensure effective on-time technical content.
• Estimate and submit yearly budget requests.
• Innovate with industry trends, best practices, and technology growth.
• Research and adopt new technologies, methodologies, and media.
Qualifications:
Required:
• Bachelor’s in Engineering, Technical Communications, related degree, or related work/military experience and 7 years technical writing experience in related field.
• Possibly 5-15% travel for training, projects, factory alignment, global alignment, GEMBA.
• Strong root cause analysis with strong problem-solving skills.
• Strong command of the English language; grammar, editing.
• Structured based authoring experience. (DITA, S1000D, other)
• Technical aptitude or ability to learn Komatsu machine systems or technical content.
Company:
Komatsu is a manufacturing company that specializes in the development of equipment for the construction industry. Founded in 1921, the company is headquartered in Tokyo, JPN, with a team of 10001+ employees. The company is currently Late Stage.
About Komatsu
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1976