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Manager External Communications Jobs (NOW HIRING)

McKesson

Manager, External Communications

Irving, TX · On-site +1

$78K - $131K/yr

External Communications Manager Locations: Dallas, Texas and Washington, DC Hybrid/Remote/Onsite: Hybrid role We are looking for a proactive, detail-oriented Manager, External Communications, to join ...

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Manager External Communications information

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$41K

$85.9K

$145.5K

How much do manager external communications jobs pay per year?

As of Aug 13, 2026, the average yearly pay for manager external communications in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager External Communications vs Public Relations Manager?

AspectManager External CommunicationsPublic Relations Manager
CredentialsBachelor's in Communications, Marketing, or related field; relevant certificationsBachelor's in Communications, Public Relations, or related; certifications like APR
Work EnvironmentCorporate offices, marketing departments, communication teamsPR agencies, corporate communications, media outlets
Employer & Industry UsageUsed across industries for corporate messaging and brandingCommon in PR firms, corporate sectors, and non-profits
Search & Comparison IntentOften compared for internal/external communication rolesCompared for media relations and reputation management

While both roles focus on communication strategies, the Manager External Communications primarily manages corporate messaging and external stakeholder engagement, whereas the Public Relations Manager concentrates on media relations, reputation management, and public image. The roles often overlap but differ in scope and focus within organizational communication functions.

What does a manager of external communications do?

A Manager of External Communications is responsible for shaping and conveying an organization's messages to the public, media, stakeholders, and sometimes investors. This role involves creating press releases, managing media inquiries, developing communication strategies, and building relationships with journalists and external partners. The goal is to ensure the organization's reputation is positive and its messaging is consistent across all channels. They may also handle crisis communications and coordinate public relations campaigns.

How does a manager of external communications typically collaborate with other departments within an organization?

A Manager of External Communications regularly works closely with departments such as marketing, public relations, legal, and executive leadership to ensure that all external messaging aligns with the organization’s goals and policies. They often coordinate with subject matter experts to develop press releases, manage media inquiries, and support crisis communications. Effective collaboration is essential, as messaging must be consistent, compliant, and reflective of the company’s values across all channels. This cross-functional teamwork fosters stronger brand reputation and enables swift, unified responses to external events.

What are the key skills and qualifications needed to thrive as a manager of external communications, and why are they important?

To thrive as a Manager of External Communications, you need expertise in public relations, media strategy, and content development, typically supported by a degree in communications, journalism, or a related field. Familiarity with media monitoring tools, press release distribution platforms, and crisis communication systems is essential. Exceptional written and verbal communication, strategic thinking, and relationship-building are vital soft skills for this role. These capabilities ensure effective brand representation, protect organizational reputation, and foster strong media and stakeholder relationships.
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Cities with the most Manager External Communications job openings:

What are the most commonly searched types of External Communications jobs?

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What states have the most Manager External Communications jobs?

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What job categories do people searching Manager External Communications jobs look for?

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Manager External Communications jobs near you
Infographic showing various Manager External Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.

Manager, External Communications

Carrier

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

322nd of 488 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About the role
The External Communications Manager leads strategic communications for key external audiences, including media, investors, customers, elected officials, influencers, and other stakeholders. This role is responsible for shaping and protecting the organization's external reputation through proactive storytelling, media relations, executive messaging, and issues communications. It also ensures the business has a clear, consistent, and credible voice in the market across both planned communications and real-time response needs.
This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week
Key Responsibilities
  • Develop and execute external communications strategies aligned to business priorities and brand reputation goals.
  • Write and manage a range of external communications materials, including press releases, key messages, media statements, case studies/testimonials, executive talking points, and other stakeholder-facing content.
  • Lead proactive media outreach across trade, local, and business media to elevate brand visibility and secure positive coverage.
  • Support media campaigns that strengthen awareness, credibility, and market positioning.
  • Prepare leaders and designated spokespeople for media interviews, including briefing materials, message development, and interview preparation.
  • Serve as a key partner in issues management by developing holding statements and supporting rapid, coordinated external responses when needed.
  • Monitor media coverage, industry news, and emerging issues to identify risks, opportunities, and timely communications needs.
  • Help translate business wins, customer success stories, and strategic milestones into compelling external narratives.
  • Build and maintain strong relationships with journalists, communications partners, and key external stakeholders.
  • Growth in positive earned media coverage across target trade, local, and business outlets
  • Quality, reach, and relevance of media placements
  • Increased share of voice and visibility for key business priorities and brand stories
  • Timeliness and effectiveness of media response and issues communications
  • Readiness and effectiveness of spokesperson preparation and media engagement
  • Consistency and quality of external messaging across stakeholder audiences
  • Volume and impact of proactive story placements tied to strategic business wins, customer testimonials, and priority initiatives
  • Effectiveness of media monitoring and issue identification, including speed of escalation and response
  • Stakeholder confidence in communications support, counsel, and execution

Required Qualifications
  • Bachelor's degree
  • 7 + years of experience in external communications, public relations, and/or corporate communications

Preferred Qualifications
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or related field
  • Experience in HVAC, building systems, or industrial/B2B industries
  • Familiarity with media monitoring and analytics tools (e.g., Meltwater, Cision, Sprout)
  • Experience developing communications for investors, government stakeholders, or industry influencers
  • Experience supporting large-scale announcements (product launches, acquisitions, major initiatives)
  • Strong presentation and advisory skills, with ability to influence senior leaders
  • Proven experience developing and executing external communications strategies, including media relations and storytelling
  • Strong writing and editing skills, with demonstrated ability to create executive-level messaging, press releases, and media materials
  • Proven experience developing customer stories, testimonials, and case studies that translate business outcomes into compelling external narratives
  • Experience managing media outreach, press engagement, and journalist relationships
  • Experience preparing leaders and spokespeople for media interviews, including messaging development and briefing materials
  • Demonstrated experience supporting issues management or crisis communications
  • Ability to monitor media, identify risks/opportunities, and respond with timely communications
  • Strong cross-functional collaboration skills, partnering with Marketing, Legal, and business leadership
  • Ability to translate complex business topics into clear, compelling external narratives

Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 20 July 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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