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Technical Communications Jobs in Tennessee (NOW HIRING)

Thompson Machinery

Technical Communicator

La Vergne, TN · On-site

Technical Communicator About the Company Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. As the Caterpillar dealer for Middle and West Tennessee and ...

Frey Consulting Group

Technical Editor

Oak Ridge, TN · On-site

$65 - $90/hr

Bachelor's degree in Technical Communication, English, Journalism, Communications, Engineering Technology, or a related field; equivalent experience may be considered. * 5+ years of technical editing ...

New

Secmation

Senior RF Communications Engineer

Nashville, TN · On-site

$140K - $175K/yr

Senior RF Communications Engineer$140,000-$175,000 Base SalarySigning Bonus * Equity * Relocation ... Collaborate with a small, highly technical team where every engineer has real impact. Build ...

Type One Energy

Communications Specialist

Knoxville, TN · On-site

$60 - $90/hr

Ability to understand and communicate on scientific and technical topics; must be able to synthesize information and develop thoughtful and insightful content on scientific topics; and * Experience ...

Type One Energy

Communications Specialist

Knoxville, TN · On-site

$51K - $67K/yr

Ability to understand and communicate on scientific and technical topics; must be able to synthesize information and develop thoughtful and insightful content on scientific topics; and * Experience ...

SpaceX

Communications Lead - Memphis

Memphis, TN · Hybrid

$27K - $28K/yr

Experience in communications, events, or content development in a highly technical environment. * Exceptional verbal and interpersonal communication skills with the ability to quickly grasp and ...

Varsity Tutors

Technical Writing Tutor

Memphis, TN · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture ... Strong communication skills and a friendly, engaging teaching style. * Ability to adapt to ...

Varsity Tutors

Technical Writing Tutor

Kingsport, TN · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture ... Strong communication skills and a friendly, engaging teaching style. * Ability to adapt to ...

Varsity Tutors

Technical Writing Tutor

Knoxville, TN · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture ... Strong communication skills and a friendly, engaging teaching style. * Ability to adapt to ...

Varsity Tutors

Technical Writing Tutor

Nashville, TN · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture ... Strong communication skills and a friendly, engaging teaching style. * Ability to adapt to ...

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Technical Communications information

See Tennessee salary details

$16

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How much do technical communications jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical communications in Tennessee is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $19.42 per hour, depending on experience, location, and employer.

What is technical communications?

Technical communications refer to the process of conveying complex technical information in a clear, concise, and accessible manner to a specific audience. This can include writing user manuals, creating instructional materials, developing online help systems, and producing documentation for products and services. Technical communicators often work closely with engineers, product managers, and subject matter experts to gather information and ensure accuracy. Their goal is to make technical information understandable and usable for non-expert users and stakeholders.

What are some common challenges faced by technical communications professionals when working with subject matter experts (SMEs)?

Technical Communications professionals often collaborate closely with SMEs to gather and accurately convey complex information. A common challenge is translating highly technical or specialized concepts into clear, user-friendly documentation without losing essential details. Additionally, coordinating with busy SMEs who may have limited time for interviews or reviews requires strong communication and project management skills. Building effective relationships and using collaborative tools can help streamline the information-gathering process and ensure documentation is both accurate and accessible.

What are the key skills and qualifications needed to thrive as a technical communications professional, and why are they important?

To thrive as a Technical Communications professional, you need strong writing, editing, and information design skills, often supported by a degree in English, communications, or a related field. Familiarity with tools like Adobe FrameMaker, MadCap Flare, and content management systems (CMS), as well as certifications such as the Certified Professional Technical Communicator (CPTC), are commonly expected. Exceptional attention to detail, problem-solving abilities, and effective collaboration are standout soft skills in this role. These skills ensure that complex technical concepts are conveyed clearly and accurately to diverse audiences, supporting user understanding and organizational objectives.

What is the difference between Technical Communications vs Technical Writing?

AspectTechnical CommunicationsTechnical Writing
Primary FocusBroader communication strategies, including training, manuals, and multimediaCreating clear, concise technical documents and manuals
Skills & CertificationsCommunication, project management, multimedia skills; certifications like CMP or CPTCWriting, editing, technical knowledge; certifications like STC membership or technical writing certificates
Work EnvironmentCross-functional teams, training sessions, multimedia productionDocument creation, editing, technical review
Industry UsageUsed across tech, manufacturing, healthcare for comprehensive communicationPrimarily in tech, engineering, and software industries for documentation

Technical Communications encompasses a wider range of communication activities, including training and multimedia, while Technical Writing focuses specifically on creating technical documents. Both roles require strong writing skills and technical knowledge, but Technical Communications often involves broader communication strategies and multimedia tools.

Are technical communications still in demand?

Technical communications remains a stable field with consistent demand across industries such as technology, healthcare, and engineering. Professionals in this role often need strong writing skills and familiarity with tools like Adobe FrameMaker or MadCap Flare, and demand is expected to grow as organizations prioritize clear, accessible documentation.

What can I do with a technical communications degree?

A degree in technical communications prepares individuals for roles such as technical writer, documentation specialist, or content developer, focusing on creating clear technical materials for various audiences. Graduates often work in industries like technology, engineering, healthcare, and manufacturing, utilizing skills in writing, editing, and tools like Adobe FrameMaker or MadCap Flare. Certifications in technical writing or related tools can enhance job prospects and career advancement.

What do you do in technical communications?

A technical communications professional creates, edits, and manages technical documents such as user manuals, guides, and technical reports to clearly convey complex information. They often use tools like Adobe FrameMaker or Microsoft Word and may collaborate with engineers or subject matter experts to ensure accuracy and clarity. Strong writing, editing skills, and understanding of technical concepts are essential in this role.

What are the most commonly searched types of Technical Communications jobs in Tennessee?

The most popular types of Technical Communications jobs in Tennessee are:

What are popular job titles related to Technical Communications jobs in Tennessee?

For Technical Communications jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Technical Communications jobs in Tennessee look for?

The top searched job categories for Technical Communications jobs in Tennessee are:

Technical Communications jobs near you
Infographic showing various Technical Communications job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $39,808 per year, or $19.1 per hour.

Technical Communicator

Thompson Machinery - Caterpillar

La Vergne, TN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Provide direct technical support to service technicians via phone, email, and written communication

  • Research and resolve technical and service issues using schematics, technical bulletins, service letters, and other resources

  • Interpret test results, lab reports, and field data to support accurate diagnostics and repair solutions

Thompson Machinery rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

24th of 178 rated vehicle equipment hire

Job description

Technical Communicator
About the Company
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. As the Caterpillar dealer for Middle and West Tennessee and North Mississippi, we are committed to delivering smart solutions, building lasting partnerships, strengthening our communities, and investing in our people.
WHAT YOU WILL DO  
The Technical Communicator (TC) provides direct technical support to service technicians and personnel across the Thompson Machinery territory. This role serves as a key resource by researching technical issues, interpreting service information, and delivering efficient repair solutions through one-on-one, phone, and written communication. The Technical Communicator also develops, maintains, and shares technical resources to support troubleshooting, repair accuracy, and overall service performance. This position may be based in La Vergne or Memphis, TN.
Key Responsibilities
  • Provide direct technical support to service technicians via phone, email, and written communication
  • Research and resolve technical and service issues using schematics, technical bulletins, service letters, and other resources
  • Interpret test results, lab reports, and field data to support accurate diagnostics and repair solutions
  • Perform and communicate failure analysis findings on components and systems
  • Troubleshoot and evaluate customer and company equipment for repair solutions
  • Interpret technical diagrams, components, and system operations
  • Maintain familiarity with Caterpillar service publications, updates, and technical bulletins
  • Partner with the Technical Training team on new technologies and equipment updates
  • Support training and mentorship of technicians and customers as needed
  • Maintain and organize technical support resources for ongoing reference
  • Work independently across multiple projects while adapting to changing priorities
  • Maintain awareness of safety hazards and industry-related risks
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. 
BASIC QUALIFICATIONS
Education amp; Experience:
  • High school diploma or equivalent required
  • 3–5 years of relevant experience preferred (heavy equipment, power systems, or related technical field)
  • Strong knowledge of Caterpillar equipment repair and troubleshooting
  • Experience with failure analysis methods and diagnostic processes
  • Ability to interpret schematics, diagrams, and technical documentation
  • Strong problem-solving and analytical skills
  • Effective written and verbal communication skills
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
  • Ability to quickly learn and use proprietary Caterpillar systems and software
  • Ability to train, mentor, and coach technicians effectively
  • Strong organizational skills and ability to manage multiple priorities
  • Valid driver’s license and ability to comply with company driving policies
  • Ability to follow written and verbal instructions accurately
  • Effective use of phone systems and communication tools
  • Office-based role with frequent interaction with field technicians and service teams
  • Regular use of computers, phones, and technical systems
  • Requires attention to detail, problem-solving, and consistent communication across teams
  • Exposure to equipment-related environments where awareness of safety hazards is required
  • Travel to company stores and customer sites as needed to support advanced troubleshooting efforts, assist Technicians in the field, and collaborate with CAT Service Engineering on product problem resolution.
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
  • Various medical plan options, including a no-cost option
  • Vision and dental insurance
  • Employer-paid short-term and long-term disability insurance
  • Employer-paid basic life insurance
  • 401k matching
  • Profit Sharing
  • 8 paid holidays annually
  • Initially up to 15 days of Paid Time Off annually with increase after five years of service
  • Employee Assistance Program (EAP)
WHAT SETS US APART
  • Competitive pay
  • Exposure to world-class CAT training and development
  • Tuition Reimbursement
  • Tool Purchase Assistance to buy high-quality tools at deep discounts
  • Annual stipend toward the purchase of work boots
  • Company Incentive Bonus Program
  • Paid Veteran holiday annually to all service members
  • Training and Development programs
  • Work uniforms and professional cleaning services
  • Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

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