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Technical Assistance Manager information

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$51K

$152.3K

$193.5K

How much do technical assistance manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for technical assistance manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Assistance Manager vs Technical Support Specialist?

AspectTechnical Assistance ManagerTechnical Support Specialist
CredentialsBachelor's degree in IT, Engineering, or related field; certifications like ITIL or CompTIAAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work EnvironmentLeads teams, manages client accounts, oversees technical support operationsProvides direct technical support to users, troubleshooting hardware/software issues
Employer & Industry UsageUsed in IT service companies, tech firms, and large organizationsCommon in help desks, customer support centers, and IT departments

The main difference is that a Technical Assistance Manager oversees support teams and manages client relationships, while a Technical Support Specialist provides direct technical assistance to end-users. The manager role involves leadership and strategic planning, whereas the specialist focuses on troubleshooting and resolving technical issues.

What does a Technical Assistance Manager do?

A Technical Assistance Manager oversees support services that help clients or organizations effectively use technical systems, tools, or programs. They coordinate a team of specialists to provide guidance, training, and troubleshooting, ensuring smooth implementation and ongoing operation of technical solutions. Their responsibilities may include developing support strategies, managing client relationships, and evaluating the effectiveness of technical assistance provided. They often serve as a bridge between technical teams and end users, ensuring that solutions meet user needs and organizational goals.

What are the key skills and qualifications needed to thrive as a Technical Assistance Manager, and why are they important?

To thrive as a Technical Assistance Manager, you need a background in project management, subject matter expertise in your industry, and a relevant bachelor's or master's degree. Familiarity with project management software, CRM systems, and relevant certifications like PMP or ITIL are often required. Strong leadership, problem-solving, and communication skills help you build relationships with clients and efficiently guide your team. These skills are crucial for ensuring successful project delivery, client satisfaction, and effective coordination of technical support services.

How does a Technical Assistance Manager typically collaborate with cross-functional teams in an organization?

Technical Assistance Managers frequently work with cross-functional teams such as product development, customer support, and sales to ensure that client needs are met efficiently. They act as a bridge between technical experts and clients, translating complex technical issues into actionable steps for both internal teams and customers. Regular meetings, project updates, and collaborative problem-solving sessions are common, making strong communication and organizational skills essential for success in this role.
More about Technical Assistance Manager jobs
What cities are hiring for Technical Assistance Manager jobs? Cities with the most Technical Assistance Manager job openings:
What are the most commonly searched types of Technical Assistance jobs? The most popular types of Technical Assistance jobs are:
What states have the most Technical Assistance Manager jobs? States with the most job openings for Technical Assistance Manager jobs include:
What job categories do people searching Technical Assistance Manager jobs look for? The top searched job categories for Technical Assistance Manager jobs are:
Technical Assistance Manager jobs near you
Infographic showing various Technical Assistance Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $152,287 per year, or $73.2 per hour.
FSA Loans Technical Assistance Contractor

FSA Loans Technical Assistance Contractor

Rural Advancement Foundation International-USA

Remote

$36K/mo

Contractor

Re-posted 14 hours ago

Job description

Reports to: Farm Services Director
Location of Position: Remote
Program: Farmer Services
Physical Demands: Prolonged stationary periods at a computer. Visits to farms, which include walking significant distances and being outside in various weather.
Travel Expectations: Travel around the Southeast U.S. (1-3 times a month) is required for farm visits or other meetings and events. Driver's license required.
Status: Contractor, hourly, (approx 20 hours a week schedule for six months OR 40 hours a week schedule for six months, July 2026-January 2027 with possibility to extend)
Contract Summary: The FSA Loans Technical Assistance Contractor will conduct outreach and provide technical assistance to farmers in the Southeast U.S. with a particular focus on supporting farmers of color (beginning and experienced) access to FSA loan programs. The FSA Loans TA Contractor will ensure proper case tracking and management, accurate provision of farmer technical support, and connection to potential resources and programs that will support the viability of their farm operations.
Contractor role will serve the following functions:
Case Management
  • Provide one-on-one technical assistance to farmers of color located in the Southeast U.S. on a variety of FSA topics such as acquiring a Farm Number, submitting an FSA loan application (microloan, operating, ownership), preparing farm financials to apply for loans, restructuring an existing loan, learning more about their fiscal and borrower responsibilities, etc. For 40-hour/wk schedule: 50 appointments. For 20-hour/wk schedule: 25 appointments.
  • Receive and respond to farmer referrals from RAFI staff to assist farmers with FSA loans or access to farm credit.
  • Consistently record and update farmer cases within data collection tools for efficient retention of farmer information, technical assistance provided, subsequent steps/actions post-technical assistance, and other relevant case information.
  • Schedule in-person meetings with farmers on a case-by-case basis to provide technical assistance and better understand their farm operations.
  • Attend weekly meetings with the Farm Services Director to discuss casework status, progress, or challenges
  • Coordinate with the Farm Services Director to report the progress of cases, to adhere to project reporting requirements, and assess the impacts of TA.

Outreach and Education
  • Collaborate with the National Young Farmers Coalition's (NYFC) TA team and/or RAFI's Farm Advocacy team to identify educational topics that are of high farmer interest to host virtual or in-person events about.
  • Conduct farmer surveys to assess the impact of the technical services provided to farmers.

General Responsibilities
  • Support the administrative, evaluative, and reporting requirements of the work area.
  • Adhere to and respect the organization's relevant policies and procedures, including submission of reports on a timely basis, attendance at required meetings, etc.

Background
Since 2022, RAFI has collaborated with the National Young Farmers Coalition (NYFC) in an effort to increase familiarity with and access to USDA Farm Service Agency (FSA) loan programs for farmers of color located in the Southeast U.S. The ultimate goal is to support the launch and growth of farm businesses by increasing access to FSA loans. Having dedicated one-on-one technical assistance support provides farmers with an increased opportunity of successfully securing an FSA loan.
Contract Work Description
RAFI is seeking a contractor who can contribute to the objectives of the project through the provision of one-on-one technical assistance on FSA loans specifically and the financial literacy required to successfully apply for a loan. The contractor will also participate in the development of educational resources, such as webinars and outreach materials, to be shared with farmer networks in the Southeast U.S., with a focus on those in Virginia, North Carolina, South Carolina, Georgia, Mississippi, Arkansas, Texas, and Oklahoma.
Compensation
Compensation for the completion of project deliverables is up to $12,000 a month for six months, totaling up to $72,000 if fulfilling the role at 40 hours per week or up to $6,000 a month for six months, totaling up to $36,000 if fulfilling the role at 20 hours per week. Compensation is based on an estimate of 960 hours (40 hours/week) or 480 hours (20 hours/week) for the project. Payment will be disbursed in approximately 12 installments upon satisfactory completion of set benchmarks.
Duration
This is a limited-duration (approx six months with the possibility to extend for three additional months) contracting opportunity for approximately 160 hours (40 hours/week) or 80 hours (20 hours/week) of the contractor's time on a monthly basis. The project is to be completed by the end of March 2027.
Location
Remote but may travel to meet with farmers in person upon request

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